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MGM Grand Hotel and Casino

MGMGrand.comUS$119*
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#71 of 263 Hotels in Las Vegas
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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MGM Grand Hotel and Casino
MGM Grand Hotel and Casino
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17,775 Reviews from our TripAdvisor Community

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There are newer reviews for MGM Grand Hotel and Casino
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Showing 15,400: English reviews
Reviewed 12 August 2016

The MGM is lively. I will give it that. People have been packed on the casino floor every time I have been to Vegas, bringing their cigarettes with them in full force. The place smells heavily of smoke, to the point where it is unbearable to anyone sensitive or prone to headaches. The casino floor is huge so there are...

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Helpful?
Thank SRyleeS
MGM_Resorts, Manager at MGM Grand Hotel and Casino, responded to this review

Dear SRyleeS: While our amazing resort is certainly a popular resort destination experience here in Las Vegas, we regret your specific experiences proved somewhat short of exceptional. We apologize if our efforts to minimize the ill effects of tobacco use by some of our patrons proved less than comprehensive. We value your business, and hope for the chance to welcome...

Los Angeles, California
Reviewed 12 August 2016

So let me tell you about our experience at the MGM. Arrived into the Valet area and were not greeted. Right off the bat the valet says "you know we charge $18.00 per day to park?" (we knew there was a fee but were unaware how much) we said yes and proceeded into the lobby. Now the lobby is very...

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Helpful?
1Thank A J
MGM_Resorts, Manager at MGM Grand Hotel and Casino, responded to this review

Dear A J: We certainly want our guests to have a stay that exceeds expectations, and is far better than merely “OK”. Thank you for sharing your consternation regarding your recent visit. We are grateful for your suggestions and will certainly consider them as we work to make necessary improvements to our performance. Please give MGM Grand another chance to...

Milpitas, California
Reviewed 12 August 2016

I booked with MGM for my 85 wedding guests, which included several rooms. I, myself, the Bride, stayed for 4 nights in the hotel. Day one: checked in after a 1.5 hour wait in the line, and was told I owed money on my room, which I had completely prepaid for. Apparently they didn't have my "group rate" in the...

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Helpful?
3Thank arkdest2004
MGM_Resorts, Manager at MGM Grand Hotel and Casino, responded to this review

Dear arkdest2004: It is clear your time at MGM Grand fell short of expectations. If you have still not reached a satisfactory resolution to your concerns, we encourage you to contact our Guest Experience team at the email address provided below. We value your business and hope to hear from you shortly. Sincerely, Seth L. Guest Relations Specialist MGM Grand...

Boston, Massachusetts, United States
Reviewed 12 August 2016

The location was perfect, the staff was friendly, rooms were very clean and comfortable. We had tickets for a show at T Mobile arena and the MGM was a perfect choice. We were able to walk just 10 minutes to the venue. MGM is very close to the airport therefore a taxi was reasonably priced. The monorail is also on...

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Helpful?
Thank KBDISNEY
MGM_Resorts, Manager at MGM Grand Hotel and Casino, responded to this review

Dear KBDISNEY: For an all around wonderful time, MGM Grand is the destination of choice here in Las Vegas. Thank you for sharing your very encouraging comments about our helpful staff, choice Strip location, and amazing resort amenities. It also sounds like you made excellent use of our many fabulous dining venues. We appreciate your review, and look forward to...

Newton
Reviewed 12 August 2016

Had a wonderful time and will return when I can. I miss last Vegas already. Rome was wonderful everything was clean I love my room I love my bed I love everything the pool was extremely nice the people are very friendly and nice just had a wonderful time will return in the near future once I get some more...

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Helpful?
Thank richellegsmith
MGM_Resorts, Manager at MGM Grand Hotel and Casino, responded to this review

Dear richellegsmith: It is a true delight to know you had such a wonderful time here at MGM Grand. Thank you for your very encouraging review of our plush accommodations, friendly service staff, and amazing resort facility. We appreciate the chance to exceed your expectations, and look forward to your return. Sincerely, Seth L. Guest Relations Specialist MGM Grand Hotel...

Simi Valley, California
Reviewed 12 August 2016

Great stay, no complaints the staff were amazing the pool was very clean and fun. Restaurants were amazing along with my personal favorite not a big classy Resaurant but amazing crepes location was called blitz inside the mgm.

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Helpful?
Thank Fonzrocher
MGM_Resorts, Manager at MGM Grand Hotel and Casino, responded to this review

Dear Fonzrocher: Why settle for anything less than phenomenal? Here at MGM Grand our guests enjoy the very best in service, amenities, and entertainment. It sounds like you found our popular venue, Blitz, quite delectable, indeed. Your recommendation of our wildly popular Grand Pool is also quite encouraging. Please come see us again soon. Sincerely, Seth L. Guest Relations Specialist...

Coventry, Rhode Island
Reviewed 12 August 2016

The room was clean, but just really a basic hotel room. Nothing exceptional. The property is HUGE, so if you have any problems walking, as I do, getting around may be a problem. The pool is especially difficult to get to - you have to walk a LONG way through the casino & coridors lined with dining spots & stores...

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Helpful?
Thank gsjane
MGM_Resorts, Manager at MGM Grand Hotel and Casino, responded to this review

Dear gsjane: It is disheartening to know our time at MGM Grand fell short of expectations. We apologize for the in-room plumbing issues you endured, as regret you didn’t have a chance to visit our pool. Your comments about our service are also most lamentable. We value your total satisfaction, and will certainly work to better meet your needs in...

Cranbrook, United Kingdom
Reviewed 12 August 2016 via mobile

To stay or not to stay that is the question .. And on this I'm afraid I will have to sit on the fence and say "hashtag" yolo swag Lord MLG gamer and I'm sorry to say that I truly am I'm not normally give a definitive answer. I meandered endlessly through the twisting corridors while the sweltering heat was...

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Helpful?
2Thank willfarmer
MGM_Resorts, Manager at MGM Grand Hotel and Casino, responded to this review

Dear willfarmer: Thank you for your review. We regret any inconvenience experienced as a result of plumbing issues, and appreciate our patience in the resolution of this concern. We value your business and hope for the chance to welcome you back again to a more memorable stay here at MGM Grand in the future. Sincerely, Seth L. Guest Relations Specialist...

Denver, Colorado
Reviewed 11 August 2016

It took 2 hours to check in. Yes, 2 hours of standing in line to check in to a hotel. Unbelievably poor service. Same thing...standing in line for 45 minutes...to receive a badge for the trade show I attended. Then again to cash out chips...standing in line for 20 minutes. The service at this hotel was abysmal. I will never...

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Helpful?
Thank triguydenver
MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and Casino, responded to this review

Dear triguydenver, Thank you very much for the feedback you have shared. We sincerely apologize for the extended wait times you experienced during your visit. We do our best to make the most of our guest's time and we apologize we have fallen short. We will be sure to address these concerns with our teams as we work together to...

Bloomington, Minnesota
Reviewed 11 August 2016 via mobile

We stayed at the MGM in June on a quick anniversary trip. We found a great rate, so we were excited to try the hotel. We have been to Vegas a few times and stayed in other resorts (Venetian, Palazzo) and were curious about the other side of the strip. Our first room was disgusting to say the least. There...

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Helpful?
Thank HeatherFaber
MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and Casino, responded to this review

Dear HeatherFaber, We greatly appreciate the feedback you have shared. We sincerely apologize for the unfortunate events that occured during your recent experience. We will be certain to share these concerns with our management teams so we may improve our resort. WE hope you have a pleasant day. Sincerely, Jessica R. Guest Relations Specialist MGM Grand Hotel & Casino MGM...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
Food & drink at the hotel
The Grand Wok and Sushi Bar
The Grand Wok and Sushi Bar
Cuisines: Chinese, Japanese, Sushi, Asian
MGM Grand Buffet
MGM Grand Buffet
Cuisines: Chinese, American, Sushi
Stage Deli
Stage Deli
Cuisines: American, Fast food, Delicatessen
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about MGM Grand Hotel and Casino

Address: 3799 Las Vegas Boulevard South, Las Vegas, NV 89109-4319
Region: United States > Nevada > Las Vegas
Price Range: $152 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — MGM Grand Hotel and Casino 4*
Number of rooms: 5034
Reservation Options:
TripAdvisor is proud to partner with MGM Domestic, Hotwire, Orbitz, Vegas.com, Booking.com, Hotels.com, Travelocity, Expedia, getaroom.com, TripOnline SA and HotelQuickly so you can book your MGM Grand Hotel and Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mgm Grand Hotel Las Vegas
Mgm Hotel Las Vegas
Mgm Grand Hotel Casino
Mgm Las Vegas Hotel
Mgm Casino
Hotel Style:
#30 Spa Hotel in Las Vegas
#31 Business Hotel in Las Vegas
#31 Casino Hotel in Las Vegas
#31 Luxury Hotel in Las Vegas
#32 Family Hotel in Las Vegas
#45 Romantic Hotel in Las Vegas
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Questions & Answers

Here's what travellers have asked, with answers from MGM Grand Hotel and Casino staff and other travellers.
470 questions
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Hemel Hempstead
over a year ago

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Questions? Get answers from MGM Grand Hotel and Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tower room, ask for a higher floor facing north strip if you want to see all the lights”
funandsun88, 28 May 2017 | Read review
“avoid west wing rooms and upgrade”
764pattyh, 26 May 2017 | Read review
“Get a room close to the elevators...t can be quite a walk down the longest hallways I've ever seen.”
TravelFan39, 26 May 2017 | Read review
“Ask for a room with a view. Rooms in the north tower have no views.”
Montana8500, 25 May 2017 | Read review
“Join M Life”
H3453FOjeffs, 25 May 2017 | Read review
5 of 5
MGMGrand.com
US$119* /night
View Deal
Hotwire.comUS$119
Orbitz.comUS$119
Booking.comUS$119
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*Disclaimer
Prices are for 1 room, 2 adults
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