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MGM Grand Hotel and Casino

Booking.comUS$119*
View Deal
#71 of 263 Hotels in Las Vegas
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$119*
US$119*
US$119*
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MGM Grand Hotel and Casino
MGM Grand Hotel and Casino
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17,780 Reviews from our TripAdvisor Community

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There are newer reviews for MGM Grand Hotel and Casino
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Showing 15,404: English reviews
Reviewed 12 July 2016

Stayed in a west king room, and I loved the layout of it. I was very disappointed with the shower and sink not draining, so I walked allll the way down to the lobby (completely opposite side of casino from my room) to tell them about the issue. They said they would have someone check it, and he must not...

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Helpful?
Thank Jordy O
MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and Casino, responded to this review

Dear Jordy O, We sincerely apologize for the service shortfalls you experienced during your visit with us. This certainly is not an example of the service standards we strive to provide. Rest assured, your concerns have been forwarded to a member of management to address with their teams. We ask that you take our resort into consideration for your future...

San Antonio, Texas
Reviewed 12 July 2016

Enjoyed all MGM had to offer and more.Would not stay any place but MGM Grand.- Nice gambling, nice shows, nice environment. The staff is nice, the casino did not smell of smoke which was important to us.

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Helpful?
1Thank Melenda Y
MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and Casino, responded to this review

Dear Melenda Y, We appreciate the feedback from your recent experience at our resort. We are delighted to hear you found our resort to be a nice environment with great amenities and staff. We look forward to your return. Have a great day! Sincerely, Jessica R. Guest Relations Specialist MGM Grand Hotel & Casino MGM Resorts International guestexperience@lv.mgmgrand.com

Annapolis
Reviewed 12 July 2016

Overall the hotel was fine, however; my husband and I along with our two little girls upgraded to a suite because we wanted more luxury and then on our last full day at the resort, there was an emergency with the water so they had to shut off the water in our area for about 4 hours. We had just...

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Helpful?
Thank Melissa M
MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and Casino, responded to this review

Dear Melissa M, We appreciate the feedback from your recent experience at our resort. We sincerely apologize for the experience you encountered during this visit. This is certainly a service shortfall and we apologize. We will share this feedback with our management teams as we continue to improve our practices. Have a wonderful day. Sincerely, Jessica R. Guest Relations Specialist...

Salt Lake City, UT
Reviewed 11 July 2016

Stayed on the 10th floor and the view was toward the north with The Strip to my left (west). Go with a higher floor if you want a better view. Mine was of the roof of the attached facility and not very good. The windows were also filthy, so the view was pretty weak. The room was nice with comfortable...

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Helpful?
Thank ckotro
MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and Casino, responded to this review

Dear ckotro, We are pleased to hear you had such a great visit and found our location to be pleasant. It is delightful to know you enjoyed our delicious eateries as well. We look forward to your return so we may, once again, meet your expectations. Have a wonderful day! Sincerely, Jessica R. Guest Relations Specialist MGM Grand Hotel &...

Oxfordshire, United Kingdom
Reviewed 11 July 2016

Good hotel, not sure its five star though. Room bathroom, rest of hotel was spotless. Bed was very comfortable. I always forget they don’t put kettles in the room, and I love a cup of English tea first thing….so if you do too, take your travel kettle. I could just see the pools from our room which predominantly overlooked the...

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Helpful?
Thank susie j
MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and Casino, responded to this review

Dear susie j, We are pleased to hear you had such a tremendous visit and found great aspects to our resort. We look forward to welcoming you back in the future. Have a wonderful day! Sincerely, Jessica R. Guest Relations Specialist MGM Grand Hotel & Casino MGM Resorts International guestexperience@lv.mgmgrand.com

Detroit, Michigan
Reviewed 11 July 2016

I stayed at the first time at MGM Grand. The hotel is very close to the airport. MGM is on the strip but you will avoid the heavy strip traffic as entrance and exit to the hotel is not on the strip. I was in Vegas for EDC Las Vegas 2016. The pool area at MGM is by far the...

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Helpful?
1Thank Satyam S
MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and Casino, responded to this review

Dear Satyam S, We greatly appreciate the feedback you have shared with us in regards to your recent visit. We are glad to hear you had such a fantastic visit and found our location to be amazing! We are pleased that you found our pool area to be excellent. We look forward to welcoming you back in the future. Have...

Sarasota, Florida
Reviewed 11 July 2016

So disappointed in this hotel. It has really gone downhill. Our room was dirty upon checking in. Pretzels smashed in the carpet, a bathroom floor covered with hair, and just overall worn out. We stayed in the main tower which needs a remodel.

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Helpful?
Thank Sandy W
MGM_Resorts, Manager at MGM Grand Hotel and Casino, responded to this review

Dear Sandy W: We apologize for the unacceptable condition of your accommodations when you recently stayed here at MGM Grand. We further regret any in-room maintenance issues you may have endured. Your business is important to us, so we will certainly work to improve our efforts moving forward. We hope for the chance to more effectively meet your needs in...

Nashua, New Hampshire
Reviewed 11 July 2016

I recently stayed at the MGM Grand for the first time and it was a comfortable stay. I would say that the hotel staff was very nice when I had any questions or needed quick assistance. The check-in was busy and took a few minutes so just be prepared when checking in. The hotel restaurants and bars were good and...

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Helpful?
Thank Nate080411
MGM_Resorts, Manager at MGM Grand Hotel and Casino, responded to this review

Dear Nate080411: It seems your overall impressions of MGM Grand were quite positive. We are glad you enjoyed our relaxing accommodations, diverse selection of dining venues, and friendly hotel staff. We do regret any noise disturbances you may have encountered, however. We want every guest to have a memorable and pleasant time, so we will certainly work to better manage...

Sydney, Australia
Reviewed 11 July 2016

The room was large and neat, the hotel spacious and located near many other attractions and provided options to do a lot more. We attended the David Copperfield show at the MGM which was spectacular. The only things I am disappointed with is that the MGM Grand does not provide a simple bath amenity like a body wash or a...

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Helpful?
Thank ShareKhan4
MGM_Resorts, Manager at MGM Grand Hotel and Casino, responded to this review

Dear ShareKhan4: Our excellent location, amazing entertainment and well-appointed room accommodations all make for a fabulous experience here at MGM Grand. We are pleased you had such a lovely time. We do regret, however, that the provided in-room amenities fell somewhat short of exceptional. Thank you for offering these perspectives. We will certainly consider your comments as we work to...

Wigan, United Kingdom
Reviewed 11 July 2016 via mobile

This was our second visit to the MGM and it was as good if not better than we remembered from the year before! We have eaten at a number of the restaurants in the hotel of which there is a wide variety! The staff at reception were friendly and on our first visit were able to accommodate early check in...

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Helpful?
Thank smorley1
MGM_Resorts, Manager at MGM Grand Hotel and Casino, responded to this review

Dear smorley1: Thank you for visiting MGM Grand once again. It sure sounds like you had yet another memorable hospitality experience here at our resort, and truly enjoyed our fabulous service and beautiful resort facility. We appreciate your comments about our excellent staff and wildly popular Grand Pool complex.Please come see us again, and enjoy your upcoming visit to The...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
Food & drink at the hotel
The Grand Wok and Sushi Bar
The Grand Wok and Sushi Bar
Cuisines: Chinese, Japanese, Sushi, Asian
MGM Grand Buffet
MGM Grand Buffet
Cuisines: Chinese, American, Sushi
Stage Deli
Stage Deli
Cuisines: American, Fast food, Delicatessen
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about MGM Grand Hotel and Casino

Address: 3799 Las Vegas Boulevard South, Las Vegas, NV 89109-4319
Region: United States > Nevada > Las Vegas
Price Range: $152 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — MGM Grand Hotel and Casino 4*
Number of rooms: 5034
Reservation Options:
TripAdvisor is proud to partner with MGM Domestic, Orbitz, Travelocity, Hotels.com, Booking.com, Hotwire, Expedia, Vegas.com, getaroom.com, TripOnline SA and HotelQuickly so you can book your MGM Grand Hotel and Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mgm Grand Hotel Las Vegas
Mgm Hotel Las Vegas
Mgm Grand Hotel Casino
Mgm Las Vegas Hotel
Mgm Casino
Hotel Style:
#30 Spa Hotel in Las Vegas
#31 Casino Hotel in Las Vegas
#31 Business Hotel in Las Vegas
#31 Luxury Hotel in Las Vegas
#32 Family Hotel in Las Vegas
#45 Romantic Hotel in Las Vegas
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Questions & Answers

Here's what travellers have asked, with answers from MGM Grand Hotel and Casino staff and other travellers.
472 questions
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Hemel Hempstead
over a year ago

See all questions (472)

Questions? Get answers from MGM Grand Hotel and Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tower room, ask for a higher floor facing north strip if you want to see all the lights”
funandsun88, 28 May 2017 | Read review
“avoid west wing rooms and upgrade”
764pattyh, 26 May 2017 | Read review
“Get a room close to the elevators...t can be quite a walk down the longest hallways I've ever seen.”
TravelFan39, 26 May 2017 | Read review
“Ask for a room with a view. Rooms in the north tower have no views.”
Montana8500, 25 May 2017 | Read review
“Join M Life”
H3453FOjeffs, 25 May 2017 | Read review
5 of 5
Booking.com
US$119* /night
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Prices are for 1 room, 2 adults
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