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The Orleans Hotel & Casino

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#47 of 267 Hotels in Las Vegas
Certificate of Excellence
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5,440 Reviews from our TripAdvisor Community

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Showing 5,238: English reviews
Cleveland, Ohio
Reviewed yesterday NEW

I always stay here when in Vega$ and this place never disappoints! The rooms are always clean and ready on time, the staff is always friendly, courteous, and fast, and everything is conveniently located on the property. This time, my wife and I checked out the pool, which turned out to be nice. It's not huge and elaborate, but it...

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Helpful?
Thank David O
Surrey, Canada
Reviewed 2 days ago NEW

I know I've reviewed The Orleans many times before but this needs to be said. I want to give a personal shout out to Michael The Security guard that stands at where the Elevators are. he went over and beyond to make our stay worry free. I gave him my situation and he was more than happy to resolve it....

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Helpful?
Thank Leslie P
Casa Grande, Arizona
Reviewed 3 days ago NEW

Overall the hotel & casino were good, we had a problem with NO hot water in the shower that was never resolved. Other than that, the rooms were comfortable and the casino seemed less smoky than others - which is a definite plus. Would like to have seen better directions within the building as to where to go for shuttle,...

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Helpful?
Thank AzNodaker
Melbourne, Australia
Reviewed 5 days ago NEW

Stayed here at the beginning of our 3 weeks visit to Las Vegas, spent 5 nights here as hotels on the Strip were expensive as there was a convention on. Good, clean rooms and comfortable bed. Bus to the Strip (near the Linq). Good food court.

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1Thank Anne H
British Columbia
Reviewed 1 week ago

We'd never really thought of staying here before since most Vegas accommodations are affordable and so staying on the Strip or downtown isn't a big deal, money-wise. That said, our experience at The Orleans was such that I don't know if I'd want to stay on the Strip again... We checked-in early, no extra charge and no line-up, and this...

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2Thank Ydnar
Paso Robles
Reviewed 1 week ago via mobile

We stayed here for 5 nights. What a great place. The amenities are awesome and the staff is first rate. I and my teammates were in Las Vegas for a welding competition, but on our free time we enjoyed the food, along with the movie theaters & the 70 lane bowling alley on the 2nd floor above the casino! Not...

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Thank Salome F
St. Petersburg, Florida
Reviewed 1 week ago

We stayed here in 2015 and my review was not so great and management asked that we give them another try and we did. Thank you! They are constantly improving and it shows. We had a nice large room that had a coffee maker and a great view of the Strip. We have liked The Orleans for years because of...

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1Thank Vinnie1973
Chicago
Reviewed 1 week ago via mobile

The good news first: The renovated rooms are big and beautiful. And 99 percent of the employees are fun and friendly. Now the bad news: the first room I checked into had not been cleaned. The second one was also a failure because the TV didn't work. The third one was A-OK but I didn't like having to trudge up...

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4Thank ramblegamble77
Sarah S, Director of Sales at The Orleans Hotel & Casino, responded to this review

Our sincere apologies for the many issues you encountered with your room and with the very unprofessional bartender! Your feedback will be shared with the department heads responsible for the "problem areas". We so appreciate constructive feedback such as yours so that we can make improvements to our service levels. We do hope you will change your mind and return.

Reviewed 1 week ago via mobile

The Orleans is a $10 cab ride away from that strip. I thought it would be too far and really looked at all of my options- literally paid $400 less for this hotel than for the cheapest one on the strip. Totally worth cab fare. Shuttle isn't something to count on- takes forever and drops you at the end of...

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1Thank Mlb27
Keokuk, Iowa
Reviewed 1 week ago

We usually stay at the Orleans when visiting Vegas. We enjoy the off strip location, not near as crowded and it has more of a locals feel. Be sure to join the Players Club and use the card when you play. We frequently get offers from them for free rooms and we are by no means high rollers. The Premium...

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Helpful?
1Thank David M

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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Orleans Hotel & Casino

Address: 4500 W Tropicana Ave, Las Vegas, NV 89103-5450
Region: United States > Nevada > Las Vegas
Price Range: $85 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Orleans Hotel & Casino 3*
Number of rooms: 1885
Reservation Options:
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Also Known As:
The Orleans Hotel Las Vegas
The Orleans Hotel And Casino
Orleans Las Vegas
Orleans Hotel Las Vegas
Orleans Hotel Casino
New Orleans Hotel Las Vegas
Las Vegas Orleans Hotel
Hotel Style:
#14 Best Value Hotel in Las Vegas
#19 Casino Hotel in Las Vegas
#25 Spa Hotel in Las Vegas
#37 Romantic Hotel in Las Vegas
#46 Family Hotel in Las Vegas
#70 Business Hotel in Las Vegas
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Questions & Answers

Here's what travellers have asked, with answers from The Orleans Hotel & Casino staff and other travellers.
103 questions
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Winnipeg, Canada
Poplar Grove, Illinois
over a year ago
2 months ago

See all questions (103)

Questions? Get answers from The Orleans Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upgraded room with views at a higher level.”
 of 5 bubbles AzNodaker, 6 Dec 2016 | Read review
“Choose a city view and on a high floor. We were looking straight across to New York, New York”
 of 5 bubbles anneh860, 4 Dec 2016 | Read review
“Rooms above floor 9 are good. Rooms facing North give nice view of strip from higher floors.”
  • From our room during the evening
  • From our room on the 18th floor during the day
 of 5 bubbles Vinnie1973, 30 Nov 2016 | Read review
“Register @Bconnect in casino”
 of 5 bubbles Q4480NRcarmenr, 24 Nov 2016 | Read review
“Any room is good”
 of 5 bubbles Johnshig, 24 Nov 2016 | Read review
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