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Needed to spend 5 days in Las Vegas and i must say that choosing Serene was a Fantastic Choice. I have been assisted really well since Day 1 especially by Darren @ the remainder of the Main Reception team who helped with everything I needed...More
I left the hotel and received an extra charge of 75 $ as the portable heater was missing from my room. I live in Sweden, I was in town to visit CES for 2 days and travelled with a hand luggage so there was really...More
Response from SereneVegasResort, other at Serene, a Vegas ResortResponded 4 weeks ago
I do apologize on this , I would like to further look into this and see what I can do for you. If you can please send me a direct email to me firstname.lastname@example.org . Once again there may a misunderstanding I will...More
Okay, so I called the hotel to let them know if it was possible that we could check in around midnight or 1a, the person on the phone said yes when we got there the person at front desk said no. He claimed...More
This hotel is more like motel.
What we really like that’s pet friendly just for 25$
The room is really nice, yes it’s not 5 stars super-duper hotel but a price is really chip for Vegas, 15 mints walk from hotel to center.
Thank Анастасия Я
Response from SereneVegasResort, Director Of Operations at Serene, a Vegas ResortResponded 18 December 2017
Thank you for your review, we truly appreciate your feedback. We are glad you enjoyed your stay here at Serene Vegas Resort. We welcome you back after our renovations, and our new pool will be heated and opened after the first of the...More
I came to town to go to a conference. Unfortunately I waited until about a month out of travel and the room prices had sky rocketed. I didn't realize there was a fight in town that weekend. One of the rooms that was available was...More
Thank John T
Response from SereneVegasResort, Director of Operations at Serene, a Vegas ResortResponded 18 December 2017
Dear John T,
We thank for taking your time to review us. We are glad that our staff and housekeeping gave you the best in our rooms and hospitality. We will also take your feedback on coffee makers into consideration here at Serene Vegas. Please...More
I would guess it will take years and millions of dollars to bring this resort up to its old glory days. There are much better resorts for the same or less money that I personally would sugget you look into.
Response from oxnarddragonlady | Reviewed this property |
This is not an A hotel. It is a boutique hotel off the strip and does cater to the party crowd. The rooms are large and comfortable. It is a little on the run down side - but, in my experience, it is clean. Ask for a pool... More
This is not an A hotel. It is a boutique hotel off the strip and does cater to the party crowd. The rooms are large and comfortable. It is a little on the run down side - but, in my experience, it is clean. Ask for a pool view. You are not getting a hotel on the strip, but the value is great. If the reviews scare you that much - chose another hotel. Your honeymoon should be an event to remember - not something to fret over. Good luck and congratulations.