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Holiday Inn Express Hotel & Suites Reno

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Traveller (55)
Room & Suite (40)
Dining (7)
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Overview
  • Excellent65%
  • Very good26%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“hi express”(13 reviews)
“front desk”(49 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (457)
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451 results
Traveller rating
289
120
27
10
5
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LanguageEnglish
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289
120
27
10
5
Show reviews that mention
All reviewsclose to the airporthi expressfront deskindoor pool and spafree breakfastthe breakfast areafree shuttlenice breakfastnight's sleepupgraded to a suiteyogurthot tubexcellent hotelcomfortable bedbusiness centergreat place to staybusiness trip
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1 - 5 of 451 reviews
Reviewed 4 days ago via mobile

Was on a bisness trip for a few days. Located right by the airport and the property itself was pretty new and really well kept. Very clean rooms, comfortable beds and friendly staff. I will definately be staying here again. Thanks and keep it up.

Thank Jane W
Hotel's Favourite
Reviewed 3 weeks ago

I do have one niggling complaint, that I will mention below, but the customer service was so good at this location that I just had to give it 5 stars! I had a performing group stay here during the Reno Jazz Festival (20 people). The...More

Thank subtchr
Response from KSN001, General Manager at Holiday Inn Express Hotel & Suites RenoResponded 1 week ago

Dear Valued Guest: First allow me to say thank you so kindly for your kind words, as well as choosing our hotel for your stay in Reno NV. We pride ourselves to make every guest experience a great one! I will be sure to pass...More

Reviewed 1 week ago via mobile

My husband and I have stayed in many Holiday Day Inn Express Hotels. This one is definitely worth staying in . The room was nice and clean. The carpets don’t look worn out . The bed was comfortable and the sheets looked new. They even...More

Thank Mistyriver88
Response from KSN001, General Manager at Holiday Inn Express Hotel & Suites RenoResponded 1 week ago

Dear Valued Guest: Thank you for your feedback that we value so much. We are very happy to hear about your positive experience at our property. We welcome you back anytime and look forward to any future stays. Sincerely, Kenny Nagra General Manager

Reviewed 5 April 2018 via mobile

We made the mistake of pre-paying for a nights says here in March as our travel route home from Indian Wells, CA takes us thru Reno. We had stayed here previously and it was perfectly suitable to our needs. The caveat is that on our...More

1  Thank AGS04
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites RenoResponded 20 April 2018

Hello AGS04, Thank you for taking time to leave us a candid review about Holiday Inn Express And Suites Reno Airport. I recognize your stay was not 100% satisfactory. IHG values your experience with our hotels. I have sent you a private message so we...More

Reviewed 30 March 2018 via mobile

Arriving at the hotel, I requested a room on the second or third floor. The front desk person rudely informed me that all the rooms had been assigned and none were available. I explained that I prefer a room above first due to being a...More

Thank toomanyteens
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites RenoResponded 13 April 2018

toomanyteens, Hello from Holiday Inn Express and Suites Reno Airport, we're glad to have hosted your stay. I'm sorry to hear that you were let down by the service level provided by our Front Desk personnel. While we understand your preference and disappointment, as a...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$140 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Reno
#6 Family Hotel in Reno
#7 Romantic Hotel in Reno
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$140 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Reno
#6 Family Hotel in Reno
#7 Romantic Hotel in Reno
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (55)
Room & Suite (40)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
JennNutting
14 January 2017|
AnswerShow all 3 answers
Response from 170bradr | Reviewed this property |
No clue
0
Votes
GardenThyme
20 July 2016|
AnswerShow all 2 answers
Response from KSN001 | Property representative |
Please accept our sincere apology for not getting back to your right away. We hope you found all the answers. If you have any additional question, please feel free to let us know. Once again, we are really sorry for the... More
0
Votes
Michelle L
13 May 2015|
AnswerShow all 4 answers
Response from Greg M | Reviewed this property |
No this is a non smoking
0
Votes
Room Tips
"Some rooms have a nice mountain view!"
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"Upper floor rooms are above the parking lot."
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"East room on 3rd floor"
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"Most rooms are either north or south facing with lower numbered rooms closest to the elevator"
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