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Peppermill Resort Spa Casino

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#4 of 64 Hotels in Reno
Certificate of Excellence
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Peppermill Resort Spa Casino
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9,935 Reviews from our TripAdvisor Community

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There are newer reviews for Peppermill Resort Spa Casino
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Showing 9,837: English reviews
Washington
Reviewed yesterday NEW

Rooms are very nice and beds are comfortable. Sports book was very busy and smoke was too much. Beers were way too expensive so we went to local bars for the day and ate and drank there. $7 for a Coors Lite is insane.

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Helpful?
Thank mick7788
Pittsburg, California
Reviewed 2 days ago NEW

we went to peppermill in reno for a couple of nights the hotel staff was very helpful and friendly our room in the Tuscany tower was great 16th floor the room was very clean my wife and I ate at café Milano the food was very good and also the service I am looking forward to going back sometime this...

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Thank williamdK2616EI
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Thank you for sharing the highlights of your recent stay at Peppermill Reno on TripAdvisor! It is great to hear you loved your Tuscany Tower accommodations, and that Cafe Milano provided you and your wife with excellent meals and service! We look forward to welcoming you back soon for your next getaway. David Fuller Director of Service Excellence

Redding
Reviewed 2 days ago NEW

I enjoyed my stay.. I stayed at your hotel for 4 nights and the rates were favorable. The rooms were very nice! I found the poker room to be very comforting for the most part... I only had one issue where I thought the floor manager was a little hasty in making a decision with some action that occurred on...

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Thank homestead1586
Oakland, California
Reviewed 2 days ago NEW

My wife woke up with rashes and spots on both legs during our stay. Instead of expending our stay, we stayed at the Motel 6 down the street. Who would have thought. We have stayed at the Peppermill for the last 2 years. She is still taking Benadryl and antibiotics

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Thank s_luis03
Cloverdale, California
Reviewed 2 days ago NEW

The Peppermill is a very friendly place to go. The rooms are clean and neat. The staff is very friendly and helpful. The food is very good. We ate at Chi and had plenty of food. The only thing I question is, the $39.00 room during the week. We ended up paying $188.00 for two nights. Otherwise we like the...

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Thank jerrysV6565UN
Griffin
Reviewed 2 days ago NEW

Paul at the check in desk always gives excellent service. This hotel is my favorite place to stay in Reno. The casino is very nice with friendly dealers and bartenders. Lots of good places to eat. The Island Buffet is very good.

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Helpful?
Thank harold514
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Thank you for sharing your review of Peppermill Reno on TripAdvisor. I am thrilled to hear you enjoyed your visit, and that from the casino floor to our restaurants you were provided with five-star customer service. We take great pride in the top-notch service we strive to give all of our valued guests, and it is great to know these...

Redding, California
Reviewed 2 days ago NEW

Cynthia at the check in desk started out our experience on a high note. Informative and very personable, Cynthia made our first impression of the Peppermill as positive as can be made. The cleanliness and decoration of the resort on our way to our king room in the Peppermill Tower was easy on the eyes. We enjoyed the gym, it...

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Thank Beverly2505
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Thank you for sharing your review of Peppermill Reno on TripAdvisor. It is great hearing Cynthia gave you excellent customer service that made a lasting impression. We love hearing such wonderful feedback regarding our staff, as we strive to ensure our guests receive five-star customer service from start to finish. I will be sure to share your comments with the...

Cadillac
Reviewed 2 days ago NEW

Excellent stay as always. This property is amazing. Great accommodations, food was excellent, airport shuttle was on time and very efficient. Love the big TV screens showing beautiful areas from around the world. We'll be back..

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Thank 232roberti
Overland Park, Kansas
Reviewed 2 days ago NEW

We enjoyed our stay. The staff in the hotel, restaurants and casino were extremely helpful and kind. The room was excellent. I was glad I upgraded to a Tuscany Suite. The view of the pool and pool area was outstanding. We will be back

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Thank cinmett
Myrtle Point, Oregon
Reviewed 3 days ago NEW

The Peppermill was excellent as usual. The weather during our visit in early March was amazing at 75 degrees for 3 days! We had the opportunity to hang out by the pool and actually soak up some rays! The pool was warm and inviting, the Oceano provided excellent food and the wait staff Jeremy was amazingly entertaining! From the valet,...

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Thank Annette S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1635 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightspot, EDGE. Custom-made, double pillow-top mattresses, 42" high-definition LCD TVs and media hubs are all featured in our guest rooms, and complimentary premium Wi-Fi is available for all hotel guests. ... more   less 

Additional Information about Peppermill Resort Spa Casino

Address: 2707 S Virginia St, Reno, NV 89502
Region: United States > Nevada > Reno
Price Range: $122 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Peppermill Resort Spa Casino 4*
Number of rooms: 1621
Reservation Options:
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Also Known As:
Peppermill Hotel Reno
Hotel Style:
#1 Family Hotel in Reno
#1 Romantic Hotel in Reno
#2 Luxury Hotel in Reno
#2 Top resorts Hotel in Reno
#2 Casino Hotel in Reno
#2 Spa Hotel in Reno
#4 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Peppermill Resort Spa Casino staff and other travellers.
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Questions? Get answers from Peppermill Resort Spa Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“see michelle folsom at checkin desk, I have found the staff very helpful in this area”
 of 5 bubbles , 22 Mar 2017 | Read review
“P1402 is lovely - corner locations with multiple windows - close to elevator & ice.”
 of 5 bubbles davidbN5633NZ, 22 Mar 2017 | Read review
“Get a room high up facing west.”
 of 5 bubbles N4446BNkarenc, 22 Mar 2017 | Read review
“what ever you can afford and what ever makes you happy”
 of 5 bubbles williamdK2616EI, 21 Mar 2017 | Read review
“Rooms in the Tuscany Suite can be noisy if your neighbors slam their door when entering or leaving. I would suggest that you put the extra blanket found in your close stuffed under the door crack to block out the possible noise.”
 of 5 bubbles AnnetteS713, 20 Mar 2017 | Read review
5 of 5