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Peppermill Resort Spa Casino

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#3 of 65 Hotels in Reno
Certificate of Excellence
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9,114 Reviews from our TripAdvisor Community

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Showing 9,027: English reviews
Visalia, California
1 review
Reviewed 13 July 2016

My wife and I stay at the Peppermill whenever we come to Reno. We first stayed here on our honeymoon back in 1983 and it's interesting to see all the changes each time we come. The service was excellent, everyone was friendly and very professional. Our room was spotless and maintained daily by a friendly housekeeping crew. We enjoyed the... More 

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Vacaville, California
1 review
Reviewed 13 July 2016

I checked into my room only wanting to take a bath and go to sleep due to a very bad day. I had considered canceling the trip since dad had passed away the day before. Because it was my anniversary and we had been trying to get away for a couple weeks to celebrate we did not cancel.When we checked... More 

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Thank marisag210
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

The Peppermill values guest feedback, so thank you for your TripAdvisor review. I am truly sorry for the frustrations you encountered during your visit. It is disappointing to hear of your less than excellent experience, and I sincerely apologize for our accommodations falling short of our five-star standards. If possible, we would love a chance to speak with you so... More 

Las Vegas, United States
2 reviews
Reviewed 13 July 2016

Front desk staff was great. Upon check-in we received an upgrade because one of our two rooms was not ready. And upon check-out, we had to leave one night early and they didn't charge us even though we were within the 24 hours penalty time. Kulos to Peppermill for empowering their front desk staff to be able to make decisions... More 

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Thank Sergio D
PDX
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 July 2016

We booked this trip thru the New Flyin' Program recently initiated and advertised by mail and on Internet. 3 nites with air 398.00 for 2 on the June 30th trip. One in Aug and One in Nov. but mostly booked already for That Price!! Best bet would be to get on mailing list for Peppermill cards/ads to be mailed to... More 

Helpful?
Thank DRAGON7
Sacramento, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 July 2016

We love to stay at the Peppermill Resort because of their wonderful pools! The pools are heated in the winter and in the summer the back pool is open. They have the largest pool area of all the resorts in Reno. The pools are very family friendly and have life guards on duty. We also like the arcade and sports... More 

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Thank JJBeKind
El Sobrante, California
1 review
Reviewed 13 July 2016

The quality of service is always great and the kindness of the Hotel staff is excellent. Are room was very clean and it had what we need ...a pool view. Although I was woken up at 2:30 am by someone smoking in the room next to us but other then that every thing else was good.

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Thank nelliem222
Reno, Nevada
1 review
Reviewed 13 July 2016

We booked the All you Need is Love Package for our anniversary and stay-vacation. We enjoyed one night stay, spa and dinner. The room was comfortable and the spa was fabulous! Dinner at Romanza was fabulous. We will book this package again for our next anniversary.

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Thank ddevencenzi
Mason
1 review
Reviewed 13 July 2016

The room we stayed in at the Pepper Mill was excellent. There were many choices of restaurants. We ate at several and were never disappointed. The facilities used for the Reunion that we were attending were very good and the food served at the Reunion events was excellent. Shuttle bus service to and from the airport was timely and efficient.... More 

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Thank Thorpe M
Denver, Colorado
1 review
Reviewed 13 July 2016

Very impressed by Peppermill. My room was a great value, and the Spa is amazing. Definitely spend some time at the many pools, gardens, and lounges in the spa. Great service and sushi at Oceana. Made my work trip feel like a mini-vacation. Only complaint is that North tower was extremely loud, so I got a couple hours of sleep.... More 

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Thank jessicasT5597LO
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

We truly appreciate guest feedback, so thank you for your TripAdvisor review. I am thrilled you had such a wonderful time at the Peppermill! It is great to know your work trip felt more like a mini vacation, as that speaks volumes to the quality and service we provided you. I hope you left Spa Toscana feeling relaxed and rejuvenated,... More 

Rocky Mount, North Carolina
1 review
Reviewed 13 July 2016

Wife and I had a great time. We were there as part of the Viet Nam Helicopter Pilots Reunion and wanted to let you know how enjoyable our stay at your resort was, thanks for a great time with wonderful service.

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Thank 352donw

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1635 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightspot, EDGE. Custom-made, double pillow-top mattresses, 42" high-definition LCD TVs and media hubs are all featured in our guest rooms, and complimentary premium Wi-Fi is available for all hotel guests. ... more   less 

Additional Information about Peppermill Resort Spa Casino

Address: 2707 S Virginia St, Reno, NV 89502
Region: United States > Nevada > Reno
Price Range: $129 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Peppermill Resort Spa Casino 4*
Number of rooms: 1635
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Also Known As:
Peppermill Hotel Reno
Hotel Style:
#1 Family Hotel in Reno
#1 Romantic Hotel in Reno
#2 Green Hotel in Reno
#2 Top resorts Hotel in Reno
#2 Casino Hotel in Reno
#2 Spa Hotel in Reno
#4 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Peppermill Resort Spa Casino staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was good and bed was comfortable but did not appreciate the alarm early in the morning and going on over an hour.”
 of 5 bubbles cowboytravaler, 2 Dec 2016 | Read review
“in my 5 years of staying at the Peppermill, this was my first upgrade to the Tuscany Tower-great upgrade? Thanks for that opportunity. ”
 of 5 bubbles davidsR1304RO, 1 Dec 2016 | Read review
“We like the odd numbered rooms in the Tuscany Tower as they overlook the pool.”
 of 5 bubbles Disey32243, 30 Nov 2016 | Read review
“Tuscany Tower Room T532. Very spacious and clean room!”
 of 5 bubbles 431jaimeq, 30 Nov 2016 | Read review
“For a great view get a room on the 12th or 14th floor. Also the rooms near the casino elevators are faster and have less traffic.”
 of 5 bubbles kantoinette, 30 Nov 2016 | Read review
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