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Peppermill Resort Spa Casino

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#3 of 64 Hotels in Reno
Certificate of Excellence
GreenLeadersGold level
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9,397 Reviews from our TripAdvisor Community

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There are newer reviews for Peppermill Resort Spa Casino
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Showing 9,305: English reviews
Santa Rosa, California
Reviewed 26 July 2016

Everyone is great there. 1st class respect for Guest. The pools r the best with great service. The Restaurants were also good. We loved Ocseano.the rooms are very clean. We love all the live pictures on the wall that change the kids loved that. We will be back again very soon. Thank you.

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Thank ayvanthof
Redding, California
Reviewed 26 July 2016

My sister and I stayed at the Peppermill and played in a slot tournament. We had a really great time. We were kind of bummed that there's all these extra fee, resort fees, on top of the room fees and taxes. Kind of takes the fun out of being able to stay in Reno more frequently

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Thank dd4262016
Sumas, Washington
Reviewed 26 July 2016 via mobile

I'm not one to write a bad review but it all started with self checkin telling me my prepaid room was not ready at 4:15 pm when checkin starts at 3:00pm. Had to wait for front desk, they end up giving my family of 4 a room that was in a separate building very far away from everything the resort...

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1Thank 315garymm
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Peppermill Reno greatly values guest feedback, so thank you for sharing your review on TripAdvisor. I am truly sorry to hear of your dissatisfaction with our resort. Our staff strives to provide a five-star experience for all of our guests, and it is disappointment that we fell short of these standards during your stay. If possible, we would love a...

Sacramento, California
Reviewed 26 July 2016

I came here to stay with my kids, and it was extremely pleasant! I'd have to say pepper ill is the nicest hotel in Reno. While I got to gamble, my kids got to go swim in the beautiful pools, go down to the restaurants inside the casino and order things such as great sandwiches or desserts.

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Thank ngoh2828
Reviewed 26 July 2016 via mobile

I've been here 3 times. Each time I go the hotel and dining staff gets nicer and nicer. The accommodations are good for a normal room. Great if you get a sweet. Why would you stay at the Courtyard up the street at twice the price? Fitness room is huge and packed with new equipment. Pools are also huge. I'm...

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Thank Todd P
Eagle, Idaho
Reviewed 26 July 2016

Just returned from our third stay at the peppermill, checkin was quick, no problems . The room spotless and the pool clean ! Nice time at the table s, lots of free drinks , sports book is a little light on NFL and collage football bets , but that's the norm. Great stay, see ya next year !

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Thank Mike T
Seattle, Washington
Reviewed 26 July 2016 via mobile

The Peppermill seems to work hard to please. We were satisfied with our room, the restaurants, the fitness center and the pool. We could not do late checkout but that meant they were busy. By the way we are not into gambling.

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Thank Larry022
Rocklin, California
Reviewed 26 July 2016

Having to pay the resort fee does not make it a free room. We do not use any of the amenities related to the resort fee. Since you have done away with the 55 plus seniors have no advantages as they do in other casinos.

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Thank gldurham1
Rocklin, California
Reviewed 25 July 2016

My niece and I went to the Peppermill to celebrate her getting her Masters Degree. On arrival, the receptionist asked if we were celebrating something special and we told her. Well, our room was upgraded to the Tuscani Tower and our room was fabulous. We spent one whole afternoon in the Spa and Salon getting massages and enjoying the wonderful...

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Thank cmetsker
Spokane, WA
Reviewed 25 July 2016 via mobile

This hotel is very nice. The check in was fast and friendly. Even though there was a line behind me I did not feel rushed... Walking into the room...WOW! Liberace much? It was over the top. We fancy here! The room was clean and everything was as it should be. Awesome Check out was again fast and friendly. Overall, this...

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Thank Woody517

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1635 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightspot, EDGE. Custom-made, double pillow-top mattresses, 42" high-definition LCD TVs and media hubs are all featured in our guest rooms, and complimentary premium Wi-Fi is available for all hotel guests. ... more   less 

Additional Information about Peppermill Resort Spa Casino

Address: 2707 S Virginia St, Reno, NV 89502-4213
Region: United States > Nevada > Reno
Price Range: $144 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Peppermill Resort Spa Casino 4*
Number of rooms: 1635
Reservation Options:
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Also Known As:
Peppermill Hotel Reno
Hotel Style:
#1 Family Hotel in Reno
#1 Romantic Hotel in Reno
#2 Spa Hotel in Reno
#2 Casino Hotel in Reno
#2 Top resorts Hotel in Reno
#2 Green Hotel in Reno
#4 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Peppermill Resort Spa Casino staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Basic Peppermill Tower rooms are nice. If you have a large good an upgrade to Tuscany Suites can help. ”
 of 5 bubbles JanF753, 16 Jan 2017 | Read review
“Higher floors for a better view!”
 of 5 bubbles MandyL375, 15 Jan 2017 | Read review
“Maybe register under both names?”
 of 5 bubbles Hathawka, 13 Jan 2017 | Read review
“Upgrade to Tuscan tower ... Very nice !”
 of 5 bubbles Topfuelwrench, 13 Jan 2017 | Read review
“None comes to mind. ”
 of 5 bubbles 312irener, 13 Jan 2017 | Read review
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