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Peppermill Resort Spa Casino

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#3 of 65 Hotels in Reno
Certificate of Excellence
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9,191 Reviews from our TripAdvisor Community

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There are newer reviews for Peppermill Resort Spa Casino
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Showing 9,103: English reviews
Reviewed 9 July 2016

I recently stayed at the Peppermill with my golfing group. We stayed for 5 nights and come back every year to the Peppermill. The rooms are clean, the restaurants fantastic and service top notch. We have stayed at several hotels in Reno, but the Peppermill has the most value and entertainment for your money.

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Helpful?
Thank PEG_038
Novato, California
Reviewed 9 July 2016

Rooms always clean, staff always friendly... Only complaint -: Milano Coffee Shop food still prepared like the 60's - big portions of very average almost tasteless food. The other restaurants are always good - but only the Milano stays open late!

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Helpful?
Thank Judy M
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Guest feedback is valued by the Peppermill, so thank you for your TripAdvisor review. It is wonderful to hear that you love our resort, and I am so glad our staff provides you with excellent customer service! However, I do want to apologize for any disappointment with Café Milano. Our goal is to offer five-star dining at all of our...

Salt Lake City, Utah
Reviewed 8 July 2016

They have very clean rooms with nice bathrooms. Beds are comfortable. The options of the pools to relax in were a plus. I would recommend this as a must stay, to anyone who was traveling through Reno.

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Helpful?
Thank Tara M
Fairfax, California
Reviewed 8 July 2016

Our stay at the Peppermill was over-all a very enjoyable time. However, we were a bit disturbed by the "refreshment and snack offerings" in the room. There was a tray of snacks and bottled water for "purchase" if you remove an item and do not replace it within 45 seconds it is charged to your room, at EXTREMELY inflated prices....

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Helpful?
Thank Douglas R
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

We greatly appreciate guest feedback, so thank you for sharing your review. I am thrilled to hear how much you enjoy staying at the Peppermill! Many guests and locals love spending a day poolside with us, and I am so glad you didn’t have to wait for seating. It is great to know you loved dining at Oceano, too! I...

Kalama, Washington
Reviewed 8 July 2016

We stayed in the west wing. The rooms were gorgeous. The swimming pools are nice and large. Enough chairs makes it nice as we were there during the 4th of July and there was a lot of people. The Casinos were clean and the chairs were nice to sit on. We will go back and stay in one of the...

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Thank Lannette S
Yuma, Arizona
Reviewed 8 July 2016

Room smelled like cigarrete and it was non smoking. Room was spacious and overall stay was ok. Casino was not paying back. Food was expensive. Arcade was great for the kids. Pool was great, cleaning around it could be improved

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Helpful?
Thank ceciliaarambula78
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

The Peppermill values guest feedback, so thank you for your TripAdvisor review. It is great to hear your family enjoyed our pools and Game Lab arcade, but I am sorry for any dissatisfaction felt during the rest of your visit. The majority of our hotel floors are non-smoking, but we do occasionally encounter guests who disregard this policy. For future...

San Francisco, California
Reviewed 8 July 2016

I love Peppermill casino. However, I feel its time for this establishment to invest in some new chairs. The seating is not comfortable, Start with the white chairs that have the chrome backing. Sometimes new slot games are added to the floor, but the seating does not fit the slot. I hope this helps. I am 5ft 3 inches and...

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Thank calynsweet
nyc
Reviewed 8 July 2016 via mobile

Love our deluxe king room in the main tower! Spacious, clean and ornate (in a good way - reminds me of the rooms at the Venetian in Las Vegas)! Great friendly staff are ready to help. Maybe most important, in the same building as Spa Toscana. Thank you, Peppermill!

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Thank beegeeNyc
Magalia, California
Reviewed 8 July 2016

This is always our favorite place to stay but this last time was not the best. The couch in our suite was peaking so bad we were afraid to sit on it. Normally we like to have sushi at Oceana, but this time our server and the bus boy were so bad we got up to get the pitcher of...

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Helpful?
Thank Tammy C
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Guest feedback is important to the Peppermill, so thank you for your review. While I am glad our resort is your favorite place to stay, I am sorry for the frustrations that affected this most recent visit. I hope you have noticed from past experiences that we care greatly about the customer service we deliver, and I sincerely apologize for...

Long Beach, United States
Reviewed 8 July 2016

For what we paid it was a good value. I was just disappointed that they changed the decor of their seafood restaurant, Oceano, from something w a lot of wow factor, to a plain room with two large screens of moving pictures of scenes around the world. I love the screens that are placed throughout the property but Oceano was...

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Helpful?
Thank Nusheen J

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1635 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightspot, EDGE. Custom-made, double pillow-top mattresses, 42" high-definition LCD TVs and media hubs are all featured in our guest rooms, and complimentary premium Wi-Fi is available for all hotel guests. ... more   less 

Additional Information about Peppermill Resort Spa Casino

Address: 2707 S Virginia St, Reno, NV 89502-4213
Region: United States > Nevada > Reno
Price Range: $128 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Peppermill Resort Spa Casino 4*
Number of rooms: 1635
Reservation Options:
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Also Known As:
Peppermill Hotel Reno
Hotel Style:
#1 Romantic Hotel in Reno
#1 Family Hotel in Reno
#2 Spa Hotel in Reno
#2 Casino Hotel in Reno
#2 Green Hotel in Reno
#2 Top resorts Hotel in Reno
#4 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Peppermill Resort Spa Casino staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No romance in front of the windows at night hahahaha!!!”
 of 5 bubbles JBF41576, 10 Dec 2016 | Read review
“Be careful... marble tile floor in bathroom is like a skating ring.”
 of 5 bubbles 284daring, 9 Dec 2016 | Read review
“I had a spa suite for me and friends, however the steam sauna feature in the shower did not work well, it didn't get hot enough to work well. This is the reason for my average review. ”
 of 5 bubbles thejim2016, 8 Dec 2016 | Read review
“The grout in the shower could use a good cleaning. Otherwise the room was very clean and well maintained.”
 of 5 bubbles 275rosec, 7 Dec 2016 | Read review
“It's a long way to the rooms from check in. Be sure your bag has wheels!”
 of 5 bubbles terriem2016, 7 Dec 2016 | Read review
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