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This location is perfect for Ski trips. when you stay here you are 20 short min. from Mt.Rose, and 35 min. form Boreal. 30 min. to Northstar. It is at an elevation that does not usually have snow and is usually dry. I have stayed...More
The beds in this hotel are some of the best I've experienced. The room was very clean and comfy. I stayed in a 2 bedroom suite with friends, and it was very roomy. The free breakfast was better than most I have had at hotels.
Less than 24 hours into my stay I must express my observation. We normally stay @ the Marriott Residence Inn on Gateway in Reno. We decided to try Staybridge Suites in Reno being a Gold elite member. HUGE mistake. Room # 202 has a smell....More
Response from IHGService, Guest Relations Manager at Staybridge Suites Reno NevadaResponded 16 January 2018
Thank you for taking the time to write a review about your stay with us. We are sorry to hear about the unsatisfactory service you received from our front desk staff and sub par condition of the room you were given. Reviews like...More
This is the worst Staybridge Suites I’ve ever been at. Staff is nice but the hotel is superficial. The dishwasher is leaking, the knives don’t cut at all, carpet is dirty, the closet door is missing, no brush to wash the dishes (every Staybridge has...More
Response from IHGService, Guest Relations Manager at Staybridge Suites Reno NevadaResponded 17 December 2017
Thank you for taking time to leave us a candid review about Staybridge Suites Reno Nevada. I recognize your stay was not 100% satisfactory because you were let down by the overall upkeep and condition of the room.
IHG values your experience with...More
The staff was good, the rooms were very nice, everything was clean, the breakfast was nice, the lobby is great, etc. All things very good.
But there were somethings I did not like.
The keyreader on our door would not read the card correctly. It...More
Response from getcomfortable | Property representative |
The minimum age for check in at the Staybridge Suites Reno is 21 unless you are active military. The person checking in and providing payment is required to be 21, so we recommend that reservations are booked by this... More
The minimum age for check in at the Staybridge Suites Reno is 21 unless you are active military. The person checking in and providing payment is required to be 21, so we recommend that reservations are booked by this person. Hope this answered your question and if you need further assistance you can call the hotel and we would be happy to assist.
Kelly F. General Manager