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Homewood Suites by Hilton Reno

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#10 of 64 Hotels in Reno
Certificate of Excellence
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Homewood Suites by Hilton Reno
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521 Reviews from our TripAdvisor Community

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Showing 517: English reviews
Reno, United States
Reviewed 4 weeks ago

The staff at this location are fantastic and very accommodating to our company's personnel. We only stay at Homewood suits when conducting business in Northern Nevada. I would highly recommend this hotel to anyone wanting a relaxing quiet location only a few minutes from the airport

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank patgY3847DU
LaverneB928, Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you for staying with us at the Homewood Suites by Hilton Reno. I ma glad that you enjoyed your stay with us and we look forward to welcoming you back in the future.

Tampa, Florida
Reviewed 4 weeks ago

Had a fantastic stay at the property. Specious, well maintained rooms and very friendly and helpful staff. Laverne, the Assistant General Manager was outstanding! Very knowledge and helpful. Highly recommend this property for your next stay.

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Helpful?
Thank Arsen K
Stephen J, General Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you very much for taking the time to provide feedback from your recent stay. I have to agree completely that our Assistant General Manager is indeed outstanding and we feel very lucky to have her on our team!

Phoenix, Arizona
Reviewed 4 weeks ago

Very nice stay . Great staff helpful in every way. Good job of cleaning room and supplies . Only negative was room across the hall very loud and had a dog that did a lot of barking. I think if I was hotel I'd have one floor for all dogs . So the rest of us there on business or....

Review collected in partnership with Homewood Suites by Hilton
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1Thank G3415EBkevink
Stephen J, General Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you very much for your recent stay and taking the time to provide feedback. As a pet friendly hotel, we rely on our guests to be considerate of others when their pets join them on their travels and I am disappointed to hear that you had an issue with a dog barking. I appreciate your kind words regarding the...

Reviewed 4 weeks ago

We stayed at this hotel while visiting nearby Mt. Rose Ski Resort. Location was nearby everything. The only thing that confused me was the location of the hotel. I could have sworn I added the correct address yet I ended up driving past the hotel and into the cul-de-sac at the end of the road. The establishment was modern and...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 79reyc
LaverneB928, Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you for staying with us at the Homewood Suites by Hilton Reno. I am so glad to here that you enjoyed you stay with us and that the kids loved it. We hope to welcome you home again in your future visits to Reno.

St. Petersburg, Florida
Reviewed 4 weeks ago

The breakfast was overwhelmed by what we assume was a full house. Obviously the hotel should know how many rooms were booked so this is no excuse. There was almost no food available at 8am! The staff was trying, but completely disorganized and mismanaged. The preparation of the food available was poor, and the place was a mess.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank RanDeb16
LaverneB928, Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you for your recent stay with us. I apologize that you found our breakfast to be awful, lacking food, disorganized and mismanaged. We find feedback like yours to be helpful so we can fix areas where we are lacking. We do hope that we will get the opportunity to make it right with you in the future.

Grand Forks, ND
Reviewed 5 weeks ago

Very quiet location with very accommodating staff. Facilities were very clean and the breakfast was good. This property is outside the downtown core and is very safe and family friendly. It is close to shopping and places to eat. It is only a 6 minute drive from the airport.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank GFK01
LaverneB928, Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you for staying with us. I am happy that you found our location to be quiet and our staff to be accommodating. We hope to be able to welcome you back in future trips to Reno.

Truckee, United States
Reviewed 14 January 2017

After checking in to a room recommended by plastic surgeon (who has a deal with hotel) we realized the carpets and upholstery to be filthy! Location of room was important due to privacy we wanted after the surgery so had no other choice. Front desk argued that room had been cleaned. Carpets hadn't been cleaned in a long, long time!...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank corkyl2017
LaverneB928, Manager at Homewood Suites by Hilton Reno, responded to this review

I am so sorry that you found the carpets and the upholstery to be filthy. We appreciate the feedback that you have provided so that we may focus on the areas that are in need of improvement.

Tulsa, Oklahoma
Reviewed 12 January 2017

The food was stale, cold, and unappealing. I've had better from a gas station. I stay in Homewood Suites often and this was subpar. I would not recommend this property to anyone if they value quality breakfast and dinner.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank billmcghee242
LaverneB928, Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you for your recent stay with us and the feedback that you have provided regarding the breakfast and evening reception. We are always striving to please our guest, and I am so sorry that we failed you this time.

Salt Lake City, Utah
Reviewed 7 January 2017 via mobile

This review is far overdue. I would've written it off entirely, except my family owes this staff a debt of gratitude. You'll see why. The hotel was a solid Homewood Suites. Good, clean room. Nice warm breakfast. Excellent place for a family to stay. But we would have left and never given it another thought as anything different from any...

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Helpful?
Thank David S
LaverneB928, Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you for staying with us! We are missing having Pooh Bear going on adventures at our hotel, but we are so happy that he went home to the little girl that loves him. We do look forward to your next stay with us, where maybe your daughter and Pooh can go on adventures at the hotel together.

Yuma, United States
Reviewed 5 January 2017

This was one of the best-equipped suites we've ever stayed in. We were just passing through, but did get to make use of the dishwasher to clean up our travel utensils and plates. The room was clean and the bed comfortable. Breakfast was adequate, but more vegan breakfast items would be a plus. I do enjoy tater tots though, so...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Shawn S
LaverneB928, Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you for staying with us at the Homewood Suites by Hilton Reno. I am happy to hear that you found our suites to be one of the best-equipped that you have ever stayed in. We will look in having vegan options available at breakfast, so that our dairy and meat-free guests can enjoy breakfast as well. We hope to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Homewood Suites by Hilton® Reno Nevada hotel is centrally located just minutes from downtown Reno and Reno-Tahoe International (RNO) Airport, located near numerous local businesses. We do everything we can to make our guests comfortable. The Homewood Suites by Hilton Reno Nevada hotel features a business center, complimentary Suite Start® hot breakfast buffet daily, and a complimentary Welcome Home® Reception on weekdays. ... more   less 

Additional Information about Homewood Suites by Hilton Reno

Address: 5450 Kietzke Lane, Reno, NV 89511
Region: United States > Nevada > Reno
Price Range: $166 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Reno 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Reno Hotel Reno
Hotel Style:
#5 Business Hotel in Reno
#5 Family Hotel in Reno
#12 Romantic Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Reno staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Reno staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call and ask the front-desk clerks. They are very, very helpful!”
 of 5 bubbles C714HKmarkc, 12 Dec 2016 | Read review
“Upper floor, away from the highway”
 of 5 bubbles SethE56, 10 Dec 2016 | Read review
“quieter rooms are on the upper floors toward the front of the building, away from the interstate”
 of 5 bubbles TomV55, 1 Nov 2016 | Read review
“Just ask the staff for your room preference - they will do their best to accommodate your requests.”
 of 5 bubbles lenr218, 12 Sep 2016 | Read review
“had a 4th floor one bedroom that was at the end of the hall and very private”
 of 5 bubbles mprovedor, 8 Sep 2016 | Read review
5 of 5