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Atlantis Casino Resort Spa

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#1 of 64 Hotels in Reno
GreenLeadersPlatinum level
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Atlantis Casino Resort Spa
Atlantis Casino Resort Spa
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4,166 Reviews from our TripAdvisor Community

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There are newer reviews for Atlantis Casino Resort Spa
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Showing 4,117: English reviews
Reno
Reviewed 3 November 2015

Highly recommend the Atlantis Resort. Fun gaming. Great food. And the employees are top notch, bar none! Our visit was very relaxing and enjoyable. I can't say enough about this place. We actually didn't get a chance to use the in-door pool, as my wife didn't feel well. next visit for sure!

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Helpful?
Thank Bob G
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for recommending Atlantis Casino Resort Spa to Reno visitors and I look forward to welcoming you back for another memorable experience in the near future!

Sacramento, California
Reviewed 3 November 2015

Stayed three nights and had a great time. We came up for the Breeders Cup and a Slot Tournament. Every staff member and restaurant work we came in contact with was excellent. Its nice to see staff cleaning the slot machines on a regular basis. This is the cleanest Hotel Casino in the Reno/Tahoe area. Great food throuhout the casino....

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Helpful?
Thank jack300s
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your phenomenal review of Atlantis Casino Resort Spa and I look forward to having you as our guests again very soon!

Laguna Beach, California
Reviewed 3 November 2015

Casino and main floor restaurants are very dark due to the ceiling treatment. This made the place kind of depressing. Rooms are good but a little small to what you would get for the same price at a place like the MGM Grand. The biggest issue I have with this place was the billing. I booked an paid through TripAdvisor....

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Helpful?
1Thank TerryfromToledo
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for taking the time to post your review of Atlantis Casino Resort Spa. I am sorry that your experience wasn’t to your satisfaction. I would like an opportunity to speak with you about this. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from you soon.

San Leandro, California
Reviewed 2 November 2015

Booked Atlantis last minute on Halloween. Got a room on the 10th floor. Every single staff member was nice, smiled, and wanted to make your stay amazing. We had a bad experience at another hotel the night before and Atlantis was such a change of pace. First, the beds are extremely comfortable. You can ever request a different type of...

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Helpful?
Thank Amanda E
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your pleasant experience and making Atlantis Casino Resort Spa your resort of choice in Reno. I look forward to welcoming you back very soon!

Langley, Canada
Reviewed 1 November 2015

Very clean, friendly staff, good service. My wife and I often can't eat a whole meal by ourselves the folks in the restaurant took our order. We had asked to split a dinner which the staff nicely presented on two separate plates .really appreciated the effort thank you.

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Helpful?
Thank Joanne K
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for the “Excellent” rating and I look forward to welcoming you back to Atlantis Casino Resort Spa in the near future!

Spotsylvania, Virginia
Reviewed 30 October 2015 via mobile

I stay at the Atlantis 3 - 4 times a year as I have family close by. I am never disappointed! The staff is awesome! Everyone from valet parking staff to front desk and concierge are always friendly and helpful. I also use the spa every time I'm there. It's something I look forward to. I highly recommend going and...

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Helpful?
Thank TnRCallahan
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for your loyalty and recommending Spa Atlantis to our guests. I look forward to having you as our guest again very soon!

Boulder, Colorado
Reviewed 29 October 2015 via mobile

When we walked into the casino we noticed that in many of the areas it was dark. I think it would have been better to have more lights in those areas. It did get smokey in the casino and it was hard to get away from it. I was amazed at the size of the buffet. It was an open...

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Helpful?
Thank Paul T
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for posting your review of Atlantis Casino Resort Spa. I am pleased that you enjoyed Toucan Charlie’s Buffet and our exceptional guest service. However, I am disappointed that the smoke smell was overwhelming for you. Please know that we do have two non-smoking gaming areas for your convenience. In addition, I appreciate your feedback regarding the lighting in...

Las Vegas, Nevada
Reviewed 29 October 2015

Beautifully furnished room, super clean and quiet. What more could you ask for? How about a smoking low room rate! Even when you add in the resort fee, it was still a bargain, and wifi was included......

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Helpful?
Thank B-radLV
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for your wonderful comments and I look forward to welcoming you back to Atlantis Casino Resort Spa in the near future!

Surfside Beach, South Carolina
Reviewed 29 October 2015

Went to cafe for lunch, pretty good meal. Smoke was very heavy in whole place. Played 25 cent slots. Played about 40 times won 3 times. Then tried penny machine pushed the bet 10 cent button, tried again to play and machine would not work. Called a lady over that looked homeless. She said because someone before me bet 50,...

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Helpful?
1Thank Audrey C
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for taking the time to share your feedback regarding your recent visit to Atlantis Casino Resort Spa. I am pleased that you enjoyed your lunch at Café Alfresco. However, I am disappointed that your gaming experience wasn’t to your satisfaction. I would like an opportunity to speak with you about this. At your convenience, you may contact me...

San Diego, California
Reviewed 29 October 2015

I love the Atlantis, its' employees, the atmosphere, the cleanliness, the outstanding food, amenities and gaming provided by an unquestionable 5 star hotel! I have been staying at the Atlantis for the last 5 years. I live in San Diego and visit Reno regularly at least 8-9 times a year. Every time I visit, I stay at the Atlantis because......

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Helpful?
Thank MikeyG5353
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for your loyalty and sharing your wonderful comments of Atlantis Casino Resort Spa. I look forward to having you as our guest again very soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Food & drink at the hotel
Sky Terrace Oyster Bar
Sky Terrace Oyster Bar
Cuisines: Japanese, Seafood, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more   less 

Additional Information about Atlantis Casino Resort Spa

Address: 3800 S Virginia St, Reno, NV 89502-6005
Region: United States > Nevada > Reno
Price Range: $116 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlantis Casino Resort Spa 4*
Number of rooms: 824
Reservation Options:
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Also Known As:
Atlantis Hotel Reno
Atlantis Resort Reno
Hotel Style:
#1 Spa Hotel in Reno
#1 Top resorts Hotel in Reno
#1 Casino Hotel in Reno
#1 Luxury Hotel in Reno
#2 Business Hotel in Reno
#2 Romantic Hotel in Reno
#2 Family Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis Casino Resort Spa staff and other travellers.
38 questions
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Questions? Get answers from Atlantis Casino Resort Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Both towers are great.”
 of 5 bubbles tahoe782, 23 Mar 2017 | Read review
“excellent. maids”
 of 5 bubbles johnjacksonm, 22 Mar 2017 | Read review
“In the winter the upper floor rooms with a mountain view and snow.”
 of 5 bubbles ESTEVEA, 21 Mar 2017 | Read review
“The luxury tower's are a must i highly recommend.”
 of 5 bubbles erastovalle, 21 Mar 2017 | Read review
“first time not sure about other rooms but ours was very nice”
 of 5 bubbles deborahl980, 19 Mar 2017 | Read review
5 of 5