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Atlantis Casino Resort Spa

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#1 of 65 Hotels in Reno
Certificate of Excellence
GreenLeadersPlatinum level
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Atlantis Casino Resort Spa
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3,930 Reviews from our TripAdvisor Community

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There are newer reviews for Atlantis Casino Resort Spa
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Showing 3,883: English reviews
Tracy, California
1 review
Reviewed 9 March 2016

We love coming here. There are many restaurants to choose from and we ate at the steakhouse and had steak and lobster. It was very good and we had a wonderful dining experience. The hotel employees met all our needs in a very polite way and you feel like a celebrity while there. This is the only place we stay... More 

Review collected in partnership with this hotel

Helpful?
Thank melvinpaiva
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your phenomenal experience at Atlantis Casino Resort Spa and I look forward to welcoming you back in the near future! More 

Camino, California
1 review
Reviewed 9 March 2016

This facility is exceptionally well maintained, and the staff throughout is friendly and went out of their way to provide exceptional service. I had never stayed or played here before, but they have earned my business for the long term. I highly recommend it!!

Review collected in partnership with this hotel

Helpful?
Thank rob11715
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for recommending Atlantis Casino Resort Spa and I look forward to having you as our guest again very soon! More 

Quincy, California
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 9 March 2016

Aside from the fact that I don't stay at the Atlantis for gaming and that I do have to hustle through the casino areas where patrons smoke, the hotel and spa and fitness center serve my needs as a frequent visitor who needs to shop in Reno about once every two months. I receive a post card every three months... More 

Review collected in partnership with this hotel

Helpful?
Thank tiateach
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa for your shopping trips to Reno. It was a pleasure reading the highlights of your stay. I look forward to welcoming you back in the near future! More 

A TripAdvisor Member
Reviewed 9 March 2016

The room was exelent the pool was amazing the only thing I wish is the the hot tube was inside as well the pool side service was awesome the staff was great so friendly restaurant was great slept so good.

Review collected in partnership with this hotel

Helpful?
Thank A TripAdvisor Member
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for the “Excellent” rating and I look forward to welcoming you back to Atlantis Casino Resort Spa very soon! More 

Boise, Idaho
1 review
Reviewed 9 March 2016

My stay was great. The staff was very good. We had left over food from the deli and needed to have it refrigerated, I called the front desk and they sent up a refrigerator. I will return. I live in Boise Idaho and would like to fly to Reno like the Peppermill deals. They offer buy one and get one... More 

Review collected in partnership with this hotel

Helpful?
Thank Sciarrino
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for traveling from Idaho to visit Reno and Atlantis Casino Resort Spa. I am elated that you enjoyed your stay. I look forward to welcoming you back in the near future! More 

Turlock, California
2 reviews
Reviewed 9 March 2016

Had a great time playing however it took quite awhile to finally get a drink. If the purpose of the hostess is to wait until someone is $250 in the hole before the uest gets thier first drink then she did a great job. (it took over 40 mins to finally get a drink served at the B.J table).

Helpful?
Thank diaz0241
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

I am so sorry that it took so long for you to get a drink while playing; please accept my sincere apologies. I would like the opportunity to speak with you further regarding this, please feel free to contact me at your convenience at contact@atlantiscasino.com, I look forward to hearing from you soon. More 

Chicago, Illinois
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 March 2016

I love the Atlantis resort. It is a beautiful hotel with a great casino, restaurants and spa. I highly recommend taking advantage of the happy hour specials are the restaurants. The sushi place on the road overpass is amazing and I cannot wait to go back. Great room with very comfy beds. Did not hear much noise from the hallways.... More 

Helpful?
Thank rachelmae55
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

You seem to have enjoyed so much of what Atlantis has to offer, we hope you continue to explore all that Atlantis has available to our guests. We hope that you will be back many more times. More 

San Jose, CA
2 reviews
Reviewed 8 March 2016

Kari, the front desk manager is outstanding, personable and professional. She went out of her way and made our stay exceptional. We're looking forward to the new remodeled buffet restaurant coming up soon and we definitely will be back with friends and family! Great resort! Highly recommended for family of all ages.

Helpful?
Thank DeeOne_8
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

We too are very excited about our beautiful new buffet. We will be opening to the public on March 15, 2016 at 4:30pm. We hope to see you and your friends and family back to enjoy all that we have to offer! Thank you for your lovely comments regarding Kari, we are so pleased she made your stay “exceptional”. We... More 

Sacramento, California
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 March 2016

We booked our room through hotel tonight, which is a last minute hotel phone app that allows you to get fairly good last minute bargains on nice hotels. We got in late because I was at work in Susanville late, and decided to stay in Reno instead of Susanville...for obvious reasons. The room was fairly large, we got an ADA... More 

Helpful?
Thank browngrad06
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

My apologies that your buckwheat pillow was not delivered to you. I hope you will allow us to better serve you again in the near future. I am pleased that you were happy with your room and that it exceeded your expectations. I look forward for the opportunity to welcome you back, and delivering on that buckwheat pillow. More 

Reno
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 March 2016

We are locals and go here at least one weekend per month. Their rooms are always clean and if you need anything the staff is quick to respond. There almost always is a fridge in each room. If there isn't they will usually find one and bring it to your room and plug it in. We have gotten free upgrades... More 

Review collected in partnership with this hotel

Helpful?
1 Thank terriem2016
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

It sounds like you are well acquainted with Atlantis, as a local you get to experience so much of what we have to offer. Thank you for taking the time to share all that you have experienced over your many visits with us. We look forward to welcoming you back on every visit. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Food & drink at the hotel
Sky Terrace Oyster Bar
Sky Terrace Oyster Bar
Cuisines: Japanese, Seafood, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more   less 

Additional Information about Atlantis Casino Resort Spa

Address: 3800 S Virginia St, Reno, NV 89502
Region: United States > Nevada > Reno
Price Range: $129 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlantis Casino Resort Spa 4*
Number of rooms: 824
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Cancelon, HotelsClick, Orbitz, Odigeo, Hotels.com and Jetsetter so you can book your Atlantis Casino Resort Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis Hotel Reno
Atlantis Resort Reno
Hotel Style:
#1 Casino Hotel in Reno
#1 Top resorts Hotel in Reno
#1 Green Hotel in Reno
#1 Spa Hotel in Reno
#2 Business Hotel in Reno
#2 Family Hotel in Reno
#2 Romantic Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis Casino Resort Spa staff and other travellers.
36 questions
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Questions? Get answers from Atlantis Casino Resort Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None it was great”
 of 5 bubbles gabino_made21, 30 Nov 2016 | Read review
“Check the ceilings for dried nasal mucus (boogers) :)”
 of 5 bubbles vince2mary, 28 Nov 2016 | Read review
“For our personal request...we always insist on even numbered rooms, close to ice machine. And Atlantis has obliged every time. We have no personal friends or family that works there, but we have acquainteses we see and know by name. Prior to staying at Atlantis, we stayed at Silver Legacy. We have had Champagne Brunch at Legacy, Eldorodo and Atlantis.”
 of 5 bubbles 967jimg, 28 Nov 2016 | Read review
“We liked having a room where we could see our RV...sounds silly but it was reassuring.”
 of 5 bubbles OuttaDodge2012, 28 Nov 2016 | Read review
“Bed and pillows are very comfortable. Room service is always above our expectations. Always looking forward to our next stay.”
 of 5 bubbles BettyD961, 22 Nov 2016 | Read review
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