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Atlantis Casino Resort Spa

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#1 of 64 Hotels in Reno
GreenLeadersPlatinum level
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Atlantis Casino Resort Spa
Atlantis Casino Resort Spa
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4,166 Reviews from our TripAdvisor Community

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Showing 4,117: English reviews
Caliente, Nevada
Reviewed 26 April 2016

The rooms are exceptional, dining is great, customer service is great. Only complaint is having to be right in the heart of the casino and the cigarette smoke. Overall, this property is fabulous but for a family with children you need to be aware of the smoky areas in the casino area.

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Helpful?
Thank msrkcgirl4life
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for posting your review of Atlantis Casino Resort Spa. I am pleased that you enjoyed your overall experience. I look forward to welcoming you back very soon!

Oregon
Reviewed 26 April 2016

From checking in to checking out, everything went great! All employees of this resort were the kindest and most helpful of any I have encountered. The slots were very kind and when I stay in Reno again, this will be my choice. Thank you Atlantis!

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Helpful?
Thank Angie051
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for the “Excellent” rating and I look forward to welcoming you back to Atlantis Casino Resort Spa in the near future!

Reviewed 25 April 2016 via mobile

I have stayed here many many times prior and recommended the hotel to many people. However I will no longer be staying there. Over the past 6 months I had two lousy stays. Front desk line up is stupid long at check in and they are totally unreceptive to dealing with issues that could be easily resolved. Stay some where...

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Helpful?
2Thank Fisherman302
Barcelona, Spain
Reviewed 24 April 2016

First the positives: Nice facility clean rooms, efficient staff. Easy check in. Negatives: The cigarette smoke is overwhelming. It permeates the restaurants and even the hallways to the guest rooms through the elevators. Even when we were no where near the casino, it left our hair and clothes reeking of the smell. Hard to take if you are a non...

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Helpful?
Thank Thomas S
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa during your visit to Reno. I am pleased that you enjoyed your overall experience. However, I am sorry that the smoke smell was overwhelming for you. I have shared your comments with our Director of Facilities to ensure our air handling system is working properly. I hope you return in the near...

Tracy
Reviewed 23 April 2016

We stayed at Atlantis during Easter weekend. Their Easter seafood buffet dinner was excellent. Lots of varieties of seafood, rack of lamb, roast beef...etc. Too many to list... all prepared with quality and delicious taste. Very satisfied with the buffet. Would definitely return for more.

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Helpful?
Thank got2bvivi
atlantiscasino, Director of Hote Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your wonderful comments and I look forward to welcoming you back to Atlantis Casino Resort Spa in the near future!

Ellensburg, Washington
Reviewed 23 April 2016 via mobile

We will never go back here, the shower had minimal pressure with a high pitched screeching sound. The wind was blowing and the windows have been "sealed" so again there was a loud blowing screeching noise through the entire room on the second night. We tried the Purple Parrot the first night and the food was so bland but we...

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Thank Gaka79
Las Vegas, Nevada
Reviewed 23 April 2016

I am always impressed with the level of service, cleanliness & offerings that the Atlantis provides its guests. The restaurants are so good that I never leave the premises once I return from a day of business. This time I tried the work out area and now am certain I will always bring my work out gear to use it!...

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Helpful?
Thank suzannedW6910SL
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa during your business trip to Reno. I am pleased that you thoroughly enjoyed our resort. I look forward to having you as our guest again very soon!

Nassau Bay, Texas
Reviewed 22 April 2016

I'm late finishing this review but didn't want to neglect giving the staff the great feedback they deserve. I had an extended stay in December and January while my husband was hospitalized and the front desk, valet service, room service and housekeeping supervisor couldn't have been nicer. Tom Maloney the Hotel Manager along with Ryan and Rachelle at the front...

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Helpful?
Thank jcd1000
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for taking the time to post your review of Atlantis Casino Resort Spa. I am elated that our exceptional service made this difficult time for you more manageable. I look forward to welcoming you back in the near future!

Fontana
Reviewed 22 April 2016

Very nice casino with excellent steak house. Was impressed with the hotel check -in. Should have remembered her name. She was so pleasant and helpful, we didn't need the concierge. Room was very nice . hotel service staff very friendly. one of the best stays I have had in Reno.

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Helpful?
Thank johnj92336
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for posting your wonderful review of Atlantis Casino Resort Spa and I look forward to welcoming you back very soon!

West Palm Beach, Florida
Reviewed 22 April 2016

Spa was rated in the top 10 in the USA....I didn't believe it so my sisters and I went. We spent hours there and I could have spent many more. It was completely serene. The day pass is $60 and you can utilize the Aqua Spa Lounge, the heated Laconium Relaxation Lounge and their Light Therapy Lounge where you could...

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Helpful?
Thank GreekSoph
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your phenomenal experience at Spa Atlantis and I look forward to welcoming all of you back in the near future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Food & drink at the hotel
Sky Terrace Oyster Bar
Sky Terrace Oyster Bar
Cuisines: Japanese, Seafood, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more   less 

Additional Information about Atlantis Casino Resort Spa

Address: 3800 S Virginia St, Reno, NV 89502-6005
Region: United States > Nevada > Reno
Price Range: $116 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlantis Casino Resort Spa 4*
Number of rooms: 824
Reservation Options:
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Also Known As:
Atlantis Hotel Reno
Atlantis Resort Reno
Hotel Style:
#1 Spa Hotel in Reno
#1 Luxury Hotel in Reno
#1 Top resorts Hotel in Reno
#1 Casino Hotel in Reno
#2 Family Hotel in Reno
#2 Romantic Hotel in Reno
#2 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis Casino Resort Spa staff and other travellers.
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Questions? Get answers from Atlantis Casino Resort Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Both towers are great.”
 of 5 bubbles tahoe782, 23 Mar 2017 | Read review
“excellent. maids”
 of 5 bubbles johnjacksonm, 22 Mar 2017 | Read review
“In the winter the upper floor rooms with a mountain view and snow.”
 of 5 bubbles ESTEVEA, 21 Mar 2017 | Read review
“The luxury tower's are a must i highly recommend.”
 of 5 bubbles erastovalle, 21 Mar 2017 | Read review
“first time not sure about other rooms but ours was very nice”
 of 5 bubbles deborahl980, 19 Mar 2017 | Read review
5 of 5