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Hyatt Place Reno Tahoe Airport

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Traveller (43)
Room & Suite (17)
Dining (2)
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Overview
  • Excellent63%
  • Very good28%
  • Average5%
  • Poor3%
  • Terrible1%
Travellers talk about
“room layout”(6 reviews)
“on demand”(7 reviews)
“an early flight”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (674)
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Traveller rating
417
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38
21
8
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417
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All reviewsroom layouton demandan early flightfree breakfastthe shuttle driversitting areafresh fruitindoor poolgreat place to stayreno tahoebusiness travelfront desk staffrental carcasino hotelsshort stayconvenient locationfree shuttle
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11 - 15 of 667 reviews
Reviewed 11 April 2018

The rooms are in bad repair - grout was moldy looking, chips and dents in tub, looks like a motel 6 or worse. Insufficient bedding provided. Customer service was poor at best. When I called to say my room wasn't cleaned that day the response...More

Review collected in partnership with Hyatt Hotels
Thank NJMtravels
Response from Chalmer D, General Manager at Hyatt Place Reno Tahoe AirportResponded 11 April 2018

Please accept our sincere apology for your poor experience at our Hotel. This is absolutely not the norm for our property. We take all feedback very seriously and will certainly look into and address your concerns. Customer Service and Cleanliness have always been a hallmark...More

Reviewed 7 April 2018

We were able to receive effective support with late check in, and late night supper. The hotel served us with fresh made latte, fresh-made cookies. We enjoy the service there. It also surprised us with Easter Egg/bag of candies for kids on Easter Sunday. We...More

Review collected in partnership with Hyatt Hotels
1  Thank Nancy C
Response from Chalmer D, General Manager at Hyatt Place Reno Tahoe AirportResponded 11 April 2018

Thank you for taking the time to provide a review of our Hotel. We do appreciate your business and are even more pleased that your experience was positive. We do strive for this with each and every Guest we encounter. So glad that your children...More

Reviewed 4 April 2018

This is our family’s second year coming to California. We fly into the Reno airport and this year we decided to stay at the Hyatt. This was a great decision. The hotel was only a five minute drive by hotel shuttle and the hotel staff...More

Review collected in partnership with Hyatt Hotels
Thank srooney2018
Response from Chalmer D, General Manager at Hyatt Place Reno Tahoe AirportResponded 5 April 2018

Thank you so much for taking the time to provide a review of our Hotel. We do appreciate your business as we know you have several choices when you need to stay in our area. It is even more pleasing to see that your experience...More

Reviewed 3 April 2018

Everything is good (the room, bathroom, location, free parking, free wifi). My furry pets are welcome too and they slept good. They even have fresh green grass for pets outside the lobby. Breakfast is good too!More

Review collected in partnership with Hyatt Hotels
Thank Grace A
Response from Chalmer D, General Manager at Hyatt Place Reno Tahoe AirportResponded 3 April 2018

Thank you very much for your kind words about our Hotel. We do appreciate your business and are especially pleased that your furry friends enjoy the Hotel as well! We look forward to your next visit. Please let us know if you need any assistance....More

Reviewed 2 April 2018

I have stayed here for business on several occasions due to it's proximity to the airport, freeway, amazing breakfast and cleanliness of the rooms. Typically they are quite a bit cheaper than other brands I use. Even with it being next to the airport and...More

Thank OUFAN75
Response from Chalmer D, General Manager at Hyatt Place Reno Tahoe AirportResponded 3 April 2018

Thank you very much for your loyalty to our property and for taking the time to provide a review. We do appreciate your kind words and most importantly we are pleased that your experience has been positive. We look forward to your next visit. Please...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$159 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Reno
#4 Family Hotel in Reno
#6 Romantic Hotel in Reno
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$159 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Reno
#4 Family Hotel in Reno
#6 Romantic Hotel in Reno
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (43)
Room & Suite (17)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
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JinMom
27 December 2017|
AnswerShow all 3 answers
Response from Chalmer D | Property representative |
Yes our pool is heated and it is indoors. Pool hours are 6am to 10pm 7 days per week. Children must be supervised by an adult. Tools are available in the pool area.
0
Votes
candwill77
19 May 2017|
AnswerShow all 6 answers
Response from Carey B | Property representative |
Hyatt Place Reno has rooms with two Queen beds and a Queen sized fold out sofa sleeper. A perfect room for families - and the breakfast is FREE (and delicious)!
0
Votes
Kelvin C
7 October 2016|
AnswerShow all 2 answers
Response from Albert Donald J | Reviewed this property |
Mt Rose is about 30-40 min. CA slopes are about an hour or so.
0
Votes
Room Tips
"High floors are better."
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"All rooms are great -"
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"Corner rooms are bigger."
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"Lots of airport noise"
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