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SureStay Plus Hotel by Best Western Reno Airport

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Traveller (37)
Room & Suite (33)
Dining (11)
Overview
  • Excellent39%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible7%
Travellers talk about
“dog bed”(12 reviews)
“western hotels”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from SureStay Plus Hotel by Best Western Reno Airport
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from SureStay Plus Hotel by Best Western Reno Airport
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (853)
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839 results
Traveller rating
306
272
132
67
62
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LanguageEnglish
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306
272
132
67
62
Show reviews that mention
All reviewsdog bedwestern hotelspet friendly rooman early flighthotel restaurantshuttle servicerental carfree shuttlevery nice hotelwould stay againeasy accessfitness centerlake tahoebwfireplacefreewaylounge
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1 - 5 of 839 reviews
Reviewed 5 days ago via mobile

This place is horrific. First of all...... they say they have long term airport parking for free..... not true. They give you the first night for free and then charge $9 a day. Lies. The lady at the desk (from Maui) gave wrong directions, information...More

1  Thank Jamiemc7
Response from Trisha C, Front Office Manager at SureStay Plus Hotel by Best Western Reno AirportResponded yesterday

Thank you for staying with us. We have never not charged for parking just the first night you stay with us is free. I do apologize for you thinking I was rude. We strive to make every guest feel at home while with us. We...More

Hotel's Favourite
Reviewed 21 June 2018 via mobile

This hotel exceeded our expectations. We needed some place reasonable and economical, close to the airport after a tiring cross-country journey. The courtesy shuttle to/from the hotel is prompt and polite, and the ride takes maybe 90 seconds. We were happy with all aspects of...More

1  Thank Bonbonmontreal
Response from Trisha C, Front Office Manager at SureStay Plus Hotel by Best Western Reno AirportResponded 23 June 2018

Thank you for staying with us. It was our pleasure to serve you. We appreciate the feedback..

Reviewed 2 weeks ago via mobile

I've stayed at the SureStay in Reno 7 times. The first time I picked it due to its proximity to the terminal. That's one of many reasons I return including the clean reasonable rooms, the people, the breakfast, and the manicured verdant grounds.

Thank Sandra F
Reviewed 3 weeks ago

I didn't expect much when I booked the reservation. I can honestly say the next time I'm in Reno I will stay here again. It is the little things. I was traveling with Dogs. When I entered the room, they had a dog bed on...More

Thank James P M
Reviewed 3 weeks ago

My husband and I used this hotel for the first time last month. We live p/t in South Lake Tahoe and stayed here as I was flying out from Reno early the next AM. We arrived in our 24 ft Winnebago and our golden retriever....More

Thank Nina D
Response from Trisha C, Front Office Manager at SureStay Plus Hotel by Best Western Reno AirportResponded 3 weeks ago

Thank you for your kind words. We are so glad you loved the dog bed! We appreciate you staying with us.

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room Service
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$92 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Reno
#13 Family Hotel in Reno
#14 Romantic Hotel in Reno
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$92 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Reno
#13 Family Hotel in Reno
#14 Romantic Hotel in Reno
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Photos
Traveller (37)
Room & Suite (33)
Dining (11)
Pool & Beach (5)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Estelle W
4 June 2018|
AnswerShow all 9 answers
Response from Trisha C | Property representative |
We offer a free shuttle service. Just contact the hotel when you arrive.
1
Vote
jumbach
22 December 2017|
AnswerShow all 2 answers
Response from Kaptrekker | Reviewed this property |
Contact the hotel directly with this question.
0
Votes
Gary K
15 April 2017|
AnswerShow all 3 answers
Response from Kim A | Property representative |
We have 24 hour shuttle service.
0
Votes
Room Tips
"Rooms on the first floor are quite."
Read review
"Request a room away from the elevator. It was noisy all night long."
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"Ask for an interior room to avoid freeway noise."
Read review
"Go see Donner Pass"
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