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Susie Moore, thank you for making our stays awesome and memorable! If you’re staying somewhere else you’re missing out at the best place in town GSR!! You will not be disappointed with so much to do in one place. This resort is conveniently located near...More
We have been coming to the Grand Sierra for several years. it continues to have a different look every time we show up. We have always said, "it's all under one roof". You don't need to go anywhere else. We have stayed in other properties...More
1 Thank larkinjl
Response from GSRCustomerCare, Manager at Grand Sierra Resort and CasinoResponded 16 April 2018
Thank you for visiting the Grand Sierra Resort and Casino and sharing your review. It is a delight to know how much you enjoyed our resort. We truly appreciate the excellent rating you have awarded us and hope to welcome you back soon....More
Delia White took care of us when we checked in at Guest Services. Delia was very pleasant and helpful. This was our first time at the hotel. She was very informative and super sweet. It was such a nice experience for us. Thank you Grand...More
We have been going to Grand Sierra for 10 years now. There is always something new and we always have a great time. Our Front Desk Experience was just amazing this last time Deborah R just made my birthday weekend that much better. She was...More
Melissa Koning is an excellent Hostess. She is very friendly and never forgets to communicate when events are happening. She is both professional and personable. I have never had a bad experience and I am made aware of new things at the GSR. Melissa is...More
Response from GSRCustomerCare | Property representative |
This is a great question - thank you! When you make your reservation, we charge the first night's room charge to secure the reservation. Upon check in at GSR, we then charge $50 per night as a security deposit... More
This is a great question - thank you! When you make your reservation, we charge the first night's room charge to secure the reservation. Upon check in at GSR, we then charge $50 per night as a security deposit.
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