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Grand Sierra Resort and Casino

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2500 E 2nd St, Reno, NV 89595-1200
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COVID-19 update: See the added health and safety measures this property is taking.Read more
12 people are viewing this hotel
Booking.com
US$79
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Free cancellation until 12/09/21
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Official Site
US$79
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Free cancellation until 14/09/21
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US$66
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Traveller (1032)
Room & Suite (237)
Videos (4)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 25/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Sierra Resort and Casino
Updated 25/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 63 hotels in Reno
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Grand Sierra Resort and Casino is located in the heart of Reno/Tahoe - America's Adventure Place. Guests have access to over 40 championship golf courses, 18 legendary ski resorts, hiking, biking and equestrian trails, fishing, boating and guided tours to Tahoe, Carson and Virginia City. GSR is northern Nevada's largest resort destination with 1,995 guest rooms, 850 of them luxury suites. The property offers a wide variety of accommodations for the every day business traveler to the complete family vacation with amenities that include 200,000 square feet of meeting and convention space, branded retail shopping, headliner entertainment, Cineplex, a 50-lane championship bowling center, outdoor thrill rides, aqua golf driving range, the largest casino north of Las Vegas, plus much more.
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Room & Suite (237)237
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Game room
Children Activities (Kid / Family Friendly)
Electric vehicle charging station
Valet parking
Wifi
Hot bath
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Entertainment staff
Evening entertainment
Nightclub / DJ
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
Concierge
Convenience store
Currency exchange
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Room service
Kitchenette
Microwave
Flatscreen TV
On-demand films
Safe
VIP room facilities
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Great View
Languages Spoken
English, Spanish, Chinese, Japanese
9123Reviews94Q+A100Room tips
Traveller rating
  • 5,921
  • 1,868
  • 736
  • 302
  • 297
Time of year
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Popular mentions
Jami britton wrote a review Yesterday
Sparks, Nevada1 contribution
Thank you MARIA S. Swt associate! Our machine stop working on the bonus round and she fix it fast and we did not lose our bonus ! She stayed the whole time and even got our play cards ! Super informational and sweet ! We will be back to visit soon ! The best place to come in Reno thanks to this wonderful lady :) ! - kris & Jami
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Date of stay: May 2021Trip type: Travelled as a couple
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Christopher C wrote a review Sep 2020
Monterey, California16 contributions29 helpful votes
Hotel's Favourite
If I could scream from the roof of the GSR I would. I take service and amenities seriously. I have been a loyal patron of the Grand Sierra now for 5 plus years. I have always had a an exceptional experience while I visit. It does not like feel like a visit anymore , it just feels like my second home. I have the great honor of being assigned a host, her name is SUSIE MOORE. And Moore is the key word not punt intended, however , I know I am not a hard guest and very low maintenance, but she truly goes out of her way always to make sure My guests and myself are attended to, made comfortable and relaxed. Its not just kudos to Susie who I absolutely love , it is the rest of the amazing staff at the GSR who are guest focused and orientated. On the gaming floor I just love Sunni she is one of the floor managers and she is very genuine and so kind., knows us by name and always stops to visit, At the bar ( My favorite ) Jose and Peggy are simply the most professional and best bartender/ drink masters / mixologists I have every meet. Grand Sierra puts out a perfect product and experience in my humble perspective. I choose to come here as often as time allows, and if it was not for Susie, and her genuine, professional manner I would be lost. I admire the GSR and all that the entire staff does. Yes- the machines play with you yes- the rooms are spotless yes! the food venues are outstanding and never get dull I feel safe gaming here and spending time in the resort Spa treatments are amazing and the staff is sensational! Events and Concerts are always extremely thought out and fun! Do not even think twice about staying at another property in Reno, GSR has it all! Thank you GSR team for making this a wonderful place to visit.
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Date of stay: September 2020
Location
Cleanliness
Service
Room Tip: excellent for everyone
See more room tips
8 Helpful votes
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Response from Customer Care, Guest Services / Front Office at Grand Sierra Resort and Casino
Responded 29 Sep 2020
Dear Christopher C, Thank you for taking the time to give the Grand Sierra Resort and Casino a 5-star review! We are elated to hear about your experience with Susie, Jose and Peggy. We have passed on your kind feedback to management so they can receive the recognition they deserve. We are very lucky to have them on our team. We are looking forward to you visiting us again soon! Thank you!
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Kalei A wrote a review 16 May
1 contribution
I had a wonderful stay at the grand sierra resort just this past week and what made it most enjoyable was meeting Olga , one of your casino shift managers. We had a slight issue while playing craps and she was quick to help and resolve the issue flawlessly and I just wanted to commend her for that....
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Date of stay: May 2021Trip type: Travelled solo
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Johnny P wrote a review 16 May
San Ramon, California1 contribution
Mimi (pit boss) and Ronie (bj dealer) are the nicest combo at GSR. During my visit there were so many dealers that simply treat you like a transaction and don’t seem to care about customer experience - no smile, no greeting, just deal cards as quickly as possible. Ronie was completely the opposite with his inviting personality and smile (with his eyes - because everyone wore masks) which helped everyone at the table have a good time even though none of us won a lot. And Mimi was especially pleasant when asked questions by offering multiple options instead of simple yes/no responses. Look for them at GSR! I know I will on my next visit.
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Date of stay: May 2021Trip type: Travelled with friends
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Sueann H wrote a review 15 May
Tacoma, Washington1 contribution
Ultimately Great service best time rather than the sports bar not 10 steps away pricey bit if your there for service rather than waiting at a machine for a drink or poor service from the casino that is half the price
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Date of stay: May 2021Trip type: Travelled as a couple
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PRICE RANGE
US$86 - US$216 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand sierra hotel reno, summit at grand sierra hotel
LOCATION
United StatesNevadaReno
NUMBER OF ROOMS
1995
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Frequently Asked Questions about Grand Sierra Resort and Casino
Which popular attractions are close to Grand Sierra Resort and Casino?
Nearby attractions include Break Through Reno (0.1 km), Grand Sierra Resort and Casino (0.04 km), and Fun Quest Grand Sierra Resort (0.2 km).
What are some of the property amenities at Grand Sierra Resort and Casino?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Sierra Resort and Casino?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Sierra Resort and Casino?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Sierra Resort and Casino?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Grand Sierra Resort and Casino?
Conveniently located restaurants include Charlie Palmer Steak Reno, RIM at Grand Sierra Resort, and The Grand Buffet.
Are there opportunities to exercise at Grand Sierra Resort and Casino?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grand Sierra Resort and Casino have an airport shuttle?
Yes, Grand Sierra Resort and Casino offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Sierra Resort and Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Sierra Resort and Casino offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Sierra Resort and Casino?
The staff speaks multiple languages, including English, Spanish, Chinese, and Japanese.