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Grand Sierra Resort and Casino

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Traveller (958)
Room & Suite (384)
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Overview
  • Excellent56%
  • Very good27%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“bowling alley”(521 reviews)
“summit rooms”(232 reviews)
“johnny rockets”(219 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Grand Sierra Resort and Casino
Offers & Announcements: Rooms Starting at $31!
Offers from Grand Sierra Resort and Casino
Offers & Announcements: Rooms Starting at $31!
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Nearby Hotels
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (15,344)
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Traveller rating
8,215
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1,714
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8,215
4,259
1,714
653
451
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1 - 5 of 15,292 reviews
Reviewed yesterday

Susie Moore, thank you for making our stays awesome and memorable! If you’re staying somewhere else you’re missing out at the best place in town GSR!! You will not be disappointed with so much to do in one place. This resort is conveniently located near...More

Thank Ron D
Hotel's Favourite
Reviewed 14 April 2018

We have been coming to the Grand Sierra for several years. it continues to have a different look every time we show up. We have always said, "it's all under one roof". You don't need to go anywhere else. We have stayed in other properties...More

1  Thank larkinjl
Response from GSRCustomerCare, Manager at Grand Sierra Resort and CasinoResponded 16 April 2018

Dear larkinjl, Thank you for visiting the Grand Sierra Resort and Casino and sharing your review. It is a delight to know how much you enjoyed our resort. We truly appreciate the excellent rating you have awarded us and hope to welcome you back soon....More

Reviewed yesterday

Delia White took care of us when we checked in at Guest Services. Delia was very pleasant and helpful. This was our first time at the hotel. She was very informative and super sweet. It was such a nice experience for us. Thank you Grand...More

Thank margeeal
Reviewed yesterday

We have been going to Grand Sierra for 10 years now. There is always something new and we always have a great time. Our Front Desk Experience was just amazing this last time Deborah R just made my birthday weekend that much better. She was...More

Thank iriss1998
Reviewed 2 days ago via mobile

Melissa Koning is an excellent Hostess. She is very friendly and never forgets to communicate when events are happening. She is both professional and personable. I have never had a bad experience and I am made aware of new things at the GSR. Melissa is...More

Thank Amber A
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Spa
Bar/Lounge
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Airport Transportation
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Spa
Casino and Gambling
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$77 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Reno
#4 Luxury Hotel in Reno
#4 Casino Hotel in Reno
#5 Romantic Hotel in Reno
#8 Family Hotel in Reno
#10 Business Hotel in Reno
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$77 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Reno
#4 Luxury Hotel in Reno
#4 Casino Hotel in Reno
#5 Romantic Hotel in Reno
#8 Family Hotel in Reno
#10 Business Hotel in Reno
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (958)
Room & Suite (384)
Pool & Beach (86)
Dining (23)
Amenities (74)
Family and Play Areas (8)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Gary H
27 February 2018|
AnswerShow all 3 answers
Response from Michael H | Reviewed this property |
I have had a deposit being held for a few weeks after the stay. It makes no sense that Reno hotels do this. Because of the policy and the area itself I do not consider Reno on my "must see" list.
1
Vote
StbrnRoz
9 November 2017|
AnswerShow all 3 answers
Response from deeppurple1 | Reviewed this property |
Just follow the signs in the airport to ground transportation at the airport and you will be guided to where the hotel shuttle service will pick up.
0
Votes
Gary H
3 October 2017|
AnswerShow all 4 answers
Response from GSRCustomerCare | Property representative |
Gary: This is a great question - thank you! When you make your reservation, we charge the first night's room charge to secure the reservation. Upon check in at GSR, we then charge $50 per night as a security deposit... More
1
Vote
Room Tips
"The new “A”rooms are beautiful and ask for a western view."
Read review
"Rooms on the South West side show nice view of Mount Rose."
Read review
"Differing rooms in various price ranges."
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"Summit rooms are worth a few dollars more."
Read review
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