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Grand Sierra Resort and Casino

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Traveller (956)
Room & Suite (384)
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Overview
  • Excellent56%
  • Very good27%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“bowling alley”(521 reviews)
“summit rooms”(232 reviews)
“johnny rockets”(219 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Offers from Grand Sierra Resort and Casino
Offers & Announcements: Rooms Starting at $31!
Offers from Grand Sierra Resort and Casino
Offers & Announcements: Rooms Starting at $31!
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Nearby Hotels
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (15,304)
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Traveller rating
8,182
4,255
1,714
653
448
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8,182
4,255
1,714
653
448
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21 - 25 of 15,252 reviews
Reviewed 3 days ago via mobile

If you are looking for a high-end Hotel and casino in Reno, Nevada, I highly recommend you stay at the Grand Sierra Resort and casino. Whenever I go to Reno at least two times a month, I always stay at Grand Sierra Resort and casino....More

Thank Erlinda B
Response from GSRCustomerCare, Guest Relations Manager at Grand Sierra Resort and CasinoResponded 2 days ago

Dear Erlinda, Thank you for being a loyal guest of the Grand Sierra Resort and Casino and for sharing your review. It is a delight to know how much you enjoy the service provided by your Host, Ron. We truly appreciate the excellent rating you...More

Reviewed 4 days ago via mobile

My daughter and I attended the Maks, Val, and Peta tour in the theater. It wasn't until we got back to our room that I couldn't find my glasses. We went to the secruity desk in the morning and had the pleasure to speak with...More

Thank mmerickson4
Response from GSRCustomerCare, Guest Relations Manager at Grand Sierra Resort and CasinoResponded 2 days ago

Dear mmerickson4, Thank you for taking the time to give the Grand Sierra Resort and Casino a 5-star review! We are elated to hear about your experience with Daniel and Ariane in Security. What an amazing story and testament to our team's commitment to Guest...More

Reviewed 4 days ago

Deborah @ the Front desk went out of her way to assure that she got a very nice room on the upgraded floor. I told her I am here for work every week. She said she would find me the nicest room as a reward...More

Thank 398herbs
Response from GSRCustomerCare, Guest Relations Manager at Grand Sierra Resort and CasinoResponded 2 days ago

Dear 398herbs, Thank you for this amazing review and for being a loyal GSR guest! We appreciate your feedback and are elated to hear about your experience with Deborah at the Front Desk. Guest Experience is very important to us here at the Grand Sierra...More

Reviewed 5 days ago

We loved our time at the GSR much better than The Silver Legacy. Jishan was GREAT at the front desk. He put us in a Concierge room which was luxurious and roomy. We had a blast at the bowling alley, had great food at the...More

Thank Cyra K
Response from GSRCustomerCare, Guest Relations Manager at Grand Sierra Resort and CasinoResponded 2 days ago

Dear Cyra, I want to thank you for choosing the Grand Sierra Resort and Casino and for sharing your great review. It is a pleasure to know how pleased you were with our Guest Service from Jishan at the Front Desk. We sincerely appreciate the...More

Reviewed 1 week ago

The Grand Sierra is our hotel of choice in the Reno area and Ron our casino host is the best. Always very friendly and helpful. The pool remodel is amazing even when the weather is cool outside. There is a great variety of entertainment and...More

Thank karenheaney2018
Response from GSRCustomerCare, Guest Relations Manager at Grand Sierra Resort and CasinoResponded 5 days ago

Dear karenheaney2018, I want to thank you for choosing the Grand Sierra Resort and Casino and for sharing your great review. It is a pleasure to know you enjoyed all of our entertainment and amenities. We will be sure to pass your kind feedback onto...More

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Most Booked Properties in Reno, NV
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Spa
Bar/Lounge
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Airport Transportation
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Spa
Casino and Gambling
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$76 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Reno
#4 Luxury Hotel in Reno
#4 Casino Hotel in Reno
#5 Romantic Hotel in Reno
#8 Family Hotel in Reno
#10 Business Hotel in Reno
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$76 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Reno
#4 Luxury Hotel in Reno
#4 Casino Hotel in Reno
#5 Romantic Hotel in Reno
#8 Family Hotel in Reno
#10 Business Hotel in Reno
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (956)
Room & Suite (384)
Pool & Beach (86)
Dining (23)
Amenities (74)
Family and Play Areas (8)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Gary H
27 February 2018|
AnswerShow all 3 answers
Response from Michael H | Reviewed this property |
I have had a deposit being held for a few weeks after the stay. It makes no sense that Reno hotels do this. Because of the policy and the area itself I do not consider Reno on my "must see" list.
1
Vote
StbrnRoz
9 November 2017|
AnswerShow all 3 answers
Response from deeppurple1 | Reviewed this property |
Just follow the signs in the airport to ground transportation at the airport and you will be guided to where the hotel shuttle service will pick up.
0
Votes
Gary H
3 October 2017|
AnswerShow all 4 answers
Response from GSRCustomerCare | Property representative |
Gary: This is a great question - thank you! When you make your reservation, we charge the first night's room charge to secure the reservation. Upon check in at GSR, we then charge $50 per night as a security deposit... More
1
Vote
Room Tips
"The A side is slightly more updated and prettier but the Summit rooms have microwaves."
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"When checking in asked for a quiet room. Also, you have a selection of views, for example, the city or the..."
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"Ask for a top floor with city view"
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"All the rooms are great. Some floors are newly re-done."
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