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Reno's worst bar and bartender=3rd Street Bar, Sands Regency and Lolita=Horrible service ruined my weekend. AVOID! The bartender, Lolita was exceptionally rude Saturday Night when Reno had its Zombie Crawl. She ignored me even though I tipped for the first and last drink which cost...More
The Hotel is clean and well managed, the Casino is a fun and safe place to play. The places to eat are above average and reasonably priced. My wife and I enjoyed Our 4 day stay, you will too. We will surely come again.
My stay was as per usual okay, I was not impressed with some of the front desk personal ,upon check in my room was not ready so I asked for one that was along the same lines as per my request,of course nothing available,was told...More
Got stuck staying at the Sands while playing in a softball tournament in Reno. The hotel is located in downtown Reno but in a very sketchy neighborhood (is there such thing as a nice area in downtown Reno?). The hotel is very very old and...More
Response from Pineapple70 | Reviewed this property |
It is very unusual the Hotel charged you 30% in advance. I suggest you call the hotel directly asking why. In my case, I did not book directly with the Hotel, I booked through my bank's website travel service. I paid full... More
It is very unusual the Hotel charged you 30% in advance. I suggest you call the hotel directly asking why. In my case, I did not book directly with the Hotel, I booked through my bank's website travel service. I paid full amount in advance when I book the room, if I needed to cancel, I can get full refund if I cancel 72 hours prior to arrival date. The day I checked in, Sands asked me for a credit card, told me they would need to hold $75, but the $75 never actually charged through my credit card. I have a habit whenever I book a hotel room, I ask their cancellation policy.