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Location is convenient and the check in process was smooth. The room was dated with a loud air conditioning unit which made it difficult to sleep. Very few electrical outlets and they were loose which wasn't good. The toilet didn't flush very well (liquid). This...More
4 Thank trbeer
Response from IHGCare, Guest Relations Manager at Holiday Inn Reno-SparksResponded 8 October 2015
Thank you for taking the time to write a review of our hotel. It is regrettable that some aspects of our room accommodations did not live up to your expectations. I deeply apologize for any inconvenience you may have experienced, particularly with our...More
One night stopping point on a long drive and was a nice break. Comfortable clean rooms, nice pool, adequate exercise room. Good service, decent food for breakfast. Good value for this type of hotel, that is a one night stay on the way elsewhere.
This was just a stopping point for me. The hotel is old and a bit dated, especially the hallways! Nice big room and very comfortable but I think over priced. The hotel is basically in an industrial area with not much within walking distance.
One of our favorite places to stay because it is quiet and clean compared to some of the Casino/Hotels. I have stayed at other places in Reno and Sparks NV and always seem to find hairs, stains, and other stuff around the rooms but not...More
I've never experienced such poor customer service. And to have the front desk clerk tell my fiancé she was being rude when all she was doing was answering clerks questions. This place is an older HIX rooms were ok, but stay away from this one....More
Response from IHGCare, Guest Relations Manager at Holiday Inn Reno-SparksResponded 13 August 2015
Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service and comfortable accommodations, however, we regret to read that in this case you feel we have fallen short of your expectations. We would love...More
US$120 - US$226 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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