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OK. So I was there for multiple days. I had a nice, comfortable, clean room. The front desk staff was welcoming. They have breakfast every morning. The beds are very comfortable. They try to do everything to make sure you have a good visit.
I stayed here for business, and my stay was great. The free breakfast was the winner for me, as it had yummy oatmeal, fruit, eggs, waffles, woo hoo! The hotel was quiet with easy Hwy access. The room was comfortable.
If you are visiting Reno...More
Basic level accommodation on the way out of town - close to I80 makes sense for travellers. Tidy, clean but basic. Breakfast good and adequate for this type of lodging.
For business or overnight travellers rest it fits the bill.
We usually stay at Marriott hotel and so chose this property for its location near the interstate. We weren't prepared for the warehouses and trucks surrounding it. Our room was clean and we felt safe. The front desk clerk was helpful in telling us where...More
Thank Alice R
Response from Brad L, General Manager at Fairfield Inn & Suites Reno SparksResponded 18 September 2017
Hello Alice, I am glad to hear your room met your standards and the staff helpful. We hope to see you back next time your travels bring you to the area.
We requested a quiet room at the time we made the reservation. I called 2 weeks before our stay and requested a quiet room again. I called the day of and told the front desk to tell them that we were on our way and...More
Response from Brad L, Manager at Fairfield Inn & Suites Reno SparksResponded 12 September 2017
Good Morning Oolatwilek, I appreciate you taking the time to tell us about your recent stay. Please accept my apology for the level of service provided during your stay. Please feel free to contact me directly to discuss in more detail.