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Hard Rock Hotel & Casino Lake Tahoe

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Traveller (318)
Room & Suite (183)
Dining (64)
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Overview
  • Excellent13%
  • Very good23%
  • Average27%
  • Poor17%
  • Terrible20%
Travellers talk about
“rock and roll”(7 reviews)
“sports book”(7 reviews)
AMENITIES
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (641)
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584 results
Traveller rating
76
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146
103
126
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126
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1 - 5 of 584 reviews
Reviewed 1 week ago

This is perhaps one of the worst hotels I've stayed at through the years. While the rooms are decorated very nicely, are very clean, and have a terrific view of Lake Tahoe if you are on that side of the building, the rest of the...More

3  Thank SoloRoamer
Response from HRHCLakeTahoe, Manager at Hard Rock Hotel & Casino Lake TahoeResponded 1 week ago

Dear Guest, Thanks for the feedback. We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. We apologize for the inconvenience you endured. We will take your feedback...More

Reviewed 2 weeks ago

The shower had a rusted ceiling plate that when you took a shower the steam built up on the ceiling and rust from the ceiling plate dripped into the shower. It must of been rusted for a long time. It was quite disgusting.More

2  Thank mrrogersis
Response from HRHCLakeTahoe, Manager at Hard Rock Hotel & Casino Lake TahoeResponded 2 weeks ago

Dear Guest, Thanks for the taking the time to write a review. We apologize for the inconvenience you endured. We will take your feedback and will pass it along to our team members with hopes that we will improve our product moving forward. Thanks again...More

Reviewed 4 weeks ago via mobile

We stayed at the Las Vegas Hotel Casino and Hotel and it was very nice! Our experience here was not as nice. The room needed some repairs. The hot water for the shower was not good. The Rock Shop in the Hotel was not managed...More

1  Thank rlmccormick97
Response from HRHCLakeTahoe, Manager at Hard Rock Hotel & Casino Lake TahoeResponded 4 weeks ago

Dear Guest, We first want to thank you for bringing this issue to our attention. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will take your feedback and will pass it along to...More

Reviewed 4 weeks ago

first of all, the hotel is at convenient location and the hotel room is nice and clean. so i would normally give a 4 to 5 rating for this kind of accommodation except that we experienced some hiccup and the related service that dissapointed us....More

2  Thank Yichun S
Response from HRHCLakeTahoe, Manager at Hard Rock Hotel & Casino Lake TahoeResponded 4 weeks ago

Dear Guest, Thanks for the feedback. We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. We apologize for the inconvenience you endured. We will take your feedback...More

Reviewed 13 April 2018

Guess the gamblers like having a good time. We arrived shortly after a hotel evacuation due to an electrical accident in the front street. Place was neat but not clean. Varpets tired and a bit thread bare. Bed comfortable, staff helpful, but in desparate need...More

1  Thank GaryfromChevyChase
Response from HRHCLakeTahoe, Manager at Hard Rock Hotel & Casino Lake TahoeResponded 14 April 2018

Dear Guest, Thanks for the taking the time to write a review. We apologize for the inconvenience you endured. We will take your feedback and will pass it along to our team members with hopes that we will improve our product moving forward. Thanks again...More

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About
Amenities
Top amenities
Pool
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Casino and Gambling
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$76 - US$372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Stateline
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$76 - US$372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Stateline
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (318)
Room & Suite (183)
Dining (64)
Pool & Beach (22)
Amenities (42)
Family and Play Areas (1)
Questions & Answers
Ask a question
Sarah W
22 May 2018|
AnswerShow all 4 answers
Response from Ella O | Reviewed this property |
Since we don't smoke and the room was fine. But you should know, there is no safe or refrigerator. It is streamlined and comfortable.... BE careful, they have down, they said they did not after my review but they did and... More
0
Votes
travelcouple1970
2 April 2018|
AnswerShow all 7 answers
Response from Dennise W | Reviewed this property |
Yes, there is a shop in the hotel. There is also a Hard Rock restaurant in Harvey's that also sells shirts, etc., so you may want to check that out as well.
3
Votes
Shallani C
22 March 2018|
AnswerShow all 2 answers
Response from hook026 | Reviewed this property |
Yes you can pay for your room with cash..when you checkout. You will need a credit card when you check in, however, or you cannot register for a room.
0
Votes
Room Tips
"paradise tower is better location"
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"free parking"
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"Go somewhere else"
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"Select the Sunset Tower since the rooms seem more modern."
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