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BEST WESTERN Concord Inn & Suites

Orbitz.comUS$93*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$131*
US$93*
US$131*
US$93*
US$131*
US$93*
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BEST WESTERN Concord Inn & Suites
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375 Reviews from our TripAdvisor Community

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Suitland
Reviewed 3 days ago NEW

We had a Very friendly and courteous front desk clerk that went out of his way to be helpful. The room was clean and the shower was nice and hot. The indoor pool was good as well. It was a good location to get on and off the highway

Review collected in partnership with Best Western
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Helpful?
Thank 48justinep
HOTEL’S FAVOURITE REVIEW
Reviewed 12 December 2016 via mobile

The room was clean, the bed was comfortable, the breakfast was good, and the staff was super helpful. Coffee is good and available all day, and they have fresh cookies available once they take away the breakfast fruit. The staff were careful to ask that we had everything we needed for the kids (traveling with a toddler and a baby)...

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Helpful?
Thank Wtrmlncrawl
About Hotel's Favourite Review
BWConcordNH, Front Office Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to review our property. We are very glad to see that you enjoyed your stay with our breakfast and being comfortable. It is great to meet your expectations and we look forward to seeing you again in the future. Thank you.

Vernon, United States
Reviewed 2 weeks ago

We has stayed at this particular hotel several times. The staff is extremely helpful, the property is well-kept, the location is convenient and the rates are reasonable. I would highly recommend staying at this Best Western!

Review collected in partnership with Best Western
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Thank bruceg374
Taunton, United States
Reviewed 2 weeks ago

Great Breakfast I love best western's waffles!!!!!! Good selection of food for breakfast clean comfortable beds, close to highway. reasonably priced. late night pizza delivery until 3 am. great place to stay for a concert.

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Thank amygK5747WU
Portland, Maine
Reviewed 3 weeks ago

Nice, clean, quiet motel with above average accommodations. Good continental breakfast. Pleasant and helpful staff. Easy highway access to Concord and Manchester, NH. WIFI, room design, shower were above average.

Review collected in partnership with Best Western
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Helpful?
Thank mellenoyes
Laconia, New Hampshire, United States
Reviewed 4 weeks ago via mobile

I was very surprised at the fine quality of this hotel.. excellent welcome and check in.. LARGE room.. clean..tv worked well, as did wi fi.. a full warm continent breakfast, eggs and the like, as well as all of the usual breads and treats.. even a snack bag if you left early in the morning..even a small sink and fridge...

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Helpful?
Thank Dennis G
Mystic, Connecticut
Reviewed 4 weeks ago

Weekend stay for a dance competition. We were looking for a clean place to stay that offered breakfast and an indoor pool. The staff was excellent, very professional. The gentleman that cleaned our room was very professional and polite.

Review collected in partnership with Best Western
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Thank daviddV374VS
Reviewed 21 March 2017

Because I got a deal on Hotwire, the front desk guy gave us the handicap room on the first floor. Any other room would have cost more. It was one night so I thought fine. He went first to "check on the room" and it had a nice fruity smell. As the night wore on and that smell went away,...

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Helpful?
Thank Terri E
BWConcordNH, Front Office Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

Uxbridge, Massachusetts
Reviewed 11 March 2017

I stayed at this hotel 1 night to be able to attend a two day training seminar. Overall I felt it was a good value for the money. The room was clean and had everything you would typically expect. After my first day at the seminar I needed to catch up on about four hours of work. I depend on...

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Helpful?
Thank Dave W
BWConcordNH, Front Office Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Newmarket, New Hampshire
Reviewed 10 March 2017

We got stuck in a snowstorm and had to stop unexpectedly with our kids and large dog. The service was excellent! I forgot my expensive pillow in the room and they called me that day and held it for me!

Review collected in partnership with Best Western
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Helpful?
Thank Heather R
BWConcordNH, Front Office Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Meeting Rooms
  • Multilingual Staff

Additional Information about BEST WESTERN Concord Inn & Suites

Address: 97 Hall St, Concord, NH 03301-3421
Region: United States > New Hampshire > Concord
Price Range: $137 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Concord Inn & Suites 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Best Western Concord Hotel Concord
Best Western Concord Inn And Suites
Concord Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Concord Inn & Suites staff and other travellers.
6 questions
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Crescent City, Florida
BWConcordNH Property representative
Helpful answer
1
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Not as helpful

Unlike many other states smoking has not been banned in hotels in New Hampshire, so many hotels still offer smoking accommodations. Public opinion towards smoking has changed dramatically over the past twenty years, and what was once tolerated as common place now has a negative impact on the majority of travelers.

The challenge is that there is still a high demand for smoking rooms during weekdays in this area, so much so we could double our current number of smoking rooms and still run out if them. The problem is that the smell can't be contained and spreads into the hallway every time a smoking room door is opened.

Another issue that occurs all too often are guests that book smoking rooms by mistake. Maybe they didn't notice it was a smoking room? Maybe they assumed all hotels are non-smoking now? Maybe they booked it because the price was lower? Whatever the reason, the result is the same, an unhappy guest.

We made the decision a few months ago to be completely non-smoking by January 1, 2015... call it our New Year's Resolution. It wasn't an easy decision because we will lose a fair amount of business to our competitors that still offer smoking rooms. But we feel that this is the right decision for our property.

I want to thank our guests for all of their feedback, good or bad, because in the end it helped us make this decision. We will start converting our smoking rooms soon and plan to be completely smoke-free by the end of the year.

Sincerely,

Leon

over a year ago
BWConcordNH Property representative
Helpful answer
0
Votes
Not as helpful

Two queen-sized beds.

2 months ago
BWConcordNH Property representative
Helpful answer
0
Votes
Not as helpful

Yes. The indoor pool is heated and maintained throughout the winter.

4 months ago
Manchester, New Hampshire
over a year ago
BWConcordNH Property representative
Helpful answer
0
Votes
Not as helpful

21+ years old unless traveling with a parent or guardian.

4 months ago
over a year ago
BWConcordNH Property representative
Helpful answer
0
Votes
Not as helpful

Hello Jasmine,

We have been completely non-smoking since January 1st, 2015.

over a year ago

See all questions (6)

Questions? Get answers from BEST WESTERN Concord Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go to this hotel!”
915terrie, 21 Mar 2017 | Read review
“Stay as far from the interstate as possible”
Rock1774, 30 Aug 2016 | Read review
“Your best bet is requesting a room on the 3rd floor.”
rafaelcQ4970AB, 9 Aug 2016 | Read review
“The hotel is off the highway, but that doesn't matter because you are in beautiful New Hampshire!!!”
Ethan48, 14 Jul 2016 | Read review
“Specify not to be in the room under their in-house laundry.”
mysterytraveler56, 23 Jun 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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