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Courtyard Hanover Lebanon

250 reviews
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Traveller (49)
Room & Suite (33)
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Overview
  • Excellent47%
  • Very good37%
  • Average10%
  • Poor2%
  • Terrible4%
Travellers talk about
“front desk”(40 reviews)
“medical center”(16 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Family Rooms
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (250)Write a Review
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11
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110
92
27
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All reviewsdartmouth collegefront deskmedical centerfridge and microwavenice hotelmarriott propertiesminute driveco oplarge lobbycomfortable bedsitting areamy sonclean roomsexercise roombreakfast areadefinitely stay here againlong drive
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1 - 5 of 246 reviews
Reviewed 1 week ago

Went to the Courtyard as I am a loyal Marriott member. It was a nice hotel except for the fact I firmly don't understand how they can put regular customers with children rooms of a hockey tournament. The noise level was incredible. Police had to...More

Thank Summersnuggles
Response from Courtyard H, General Manager at Courtyard Hanover LebanonResponded 1 week ago

It is truly disappointing to read that you did not have a great experience at our hotel. We try our best to minimize any disturbances for our guests, and we would have tried to relocate your accommodations to a quieter room based on availability and...More

Reviewed 1 week ago via mobile

I’m a Marriott member and was very disappointed in this Marriott. It definitely did not meet the Marriott standards that I’m used to. The rooms were average. The beds highly uncomfortable! There’s no safe in the room, although I asked for extras when booking the...More

Thank Sandra G
Response from Courtyard H, General Manager at Courtyard Hanover LebanonResponded 1 week ago

It is disappointing to hear that we did not exceed your expectations, but please know that we appreciate your brand loyalty. While we realize that not everything is a great fit for each guest, we will discuss with our staff about making updates to the...More

Reviewed 3 weeks ago via mobile

My room was nicely decorated, clean and comfortable. My room was also very quiet, but that may have been due to the fact that the hotel looked less than full. The lobby area was set up with multiple comfortable seating areas, many with large screen...More

Thank JND1980
Response from Courtyard H, General Manager at Courtyard Hanover LebanonResponded 2 weeks ago

It is wonderful to read that you had such a relaxing stay in your cozy accommodations and that you enjoyed the welcoming environment of our lobby. We appreciate you choosing to have breakfast and dinner with us at The Bistro as it is a great...More

Reviewed 10 January 2018

I was taking my daughter to Dartmouth College to participate in a track meet. I was not familiar with the area, but had researched several of the hotels in the area and most of the three star hotels we were considering seemed more than sufficient...More

Thank Janine L
Response from Courtyard H, General Manager at Courtyard Hanover LebanonResponded 11 January 2018

Nothing pleases us more than hearing that we exceeded your expectations at every turn! We appreciate you choosing to stay with us and it is nice to learn that our staff accommodated your request. It is our top priority to provide our guests with the...More

Reviewed 31 December 2017

The first night our TV would not work, so we had to leave our room at10:30. We could have wait for someone to try and fix the TV but some would have to be in the room for at least 45 minutes. That is why...More

1  Thank trip626
Response from Courtyard H, General Manager at Courtyard Hanover LebanonResponded 2 January 2018

It is truly disappointing to hear that your stay was not as you anticipated and that we let you down when it mattered the most. We deeply apologize for the inconvenience of switching rooms and for any loud noises. Please note that this is not...More

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12345650
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$135 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$135 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (49)
Room & Suite (33)
Dining (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
ajudge12
29 January 2016|
AnswerShow all 8 answers
Response from JohnMyl | Reviewed this property |
Hi, Yes, they are both owned by Marriot. The two are often located near to each other, but I have never enquired as to whether facilities can be shared. I would not be surprised if they are run quite separately, and... More
1
Vote
debra b
7 December 2015|
Answer
Response from CYLEBMANAGER | Property representative |
Hello Debra, Thank you for inquiring about cancer patients rates at the Courtyard by Marriott. We do offer a discounted rate for Hospital patients and family. Please feel free to reach out to me on my direct line... More
0
Votes
Room Tips
"Avoid 224 it is directly above the pool and smells strongly of chlorine. Parking is not a concern as your key..."
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"Get a room in the back of hotel"
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"Inquire whether sports teams are staying in hotel. Stay away from the ice machine/elevator."
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"for a quiet room ask for a room on the back side away from the parking lot"
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