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North Conway Grand Hotel

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1 room 2 adults 0 children
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North Conway Grand Hotel
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1,318 Reviews from our TripAdvisor Community

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Showing 1,263: English reviews
Montreal, Canada
Reviewed 9 January 2017

This place is amazing for families with young kids. This hotel has an outdoor and indoor pool and jacuzzi. The staff is very friendly and helpful. The kids love the great selection of free DVDs at the lobby, as well as the delicious hot chocolate and cookies served every dat at 4:00pm. The outlets are right by the hotel (walking...

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1Thank Sylvia B
Liverpool, United Kingdom
Reviewed 6 January 2017 via mobile

Stayed October 2016 for 2 weeks nice hotel with gym, inside and outside pools both heated staff very attentive and nice touches like complimentary hot chocolate, hot cider and biscuits every evening for when your back from walks etc. Breakfast was repetitive but was good enough didn't have dinner at hotel so can't comment there is a lot of places...

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1Thank connor170
Portland ME
Reviewed 2 January 2017

We stayed one night as a quick getaway and opportunity to shop at the outlets. No other place is more convenient for outlet shopping then this hotel. You walk right out into the shopping area - Settlers Green - and that's a big plus! Our room was adequate. We were there when school was not in session, so the pools...

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1Thank starstruck101
srnhg, Manager at North Conway Grand Hotel, responded to this review

Thank you for being our guest at the North Conway Grand Hotel and taking the time to write a review. We appreciate your feedback. We love to read that you enjoyed our location next to the Settler's Green Outlets. We are certainly the most convenient hotel if you plan on shopping during your vacation. We regret that your experience at...

Plaistow, New Hampshire
Reviewed 29 December 2016

Usually I love this hotel and stay there every time we go outlet shopping. This time we stayed in a room that had recently been updated. The room looked very nice when we walked in but with a thorough look around we found the bathroom dirty. There was grit all over all over the countertop, the faucets were dirty and...

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1Thank patleb2015
Porter, Maine
Reviewed 28 December 2016

The room was nice, except the bathroom vent had a board over it so it was non functional. Have not had that problem before. We go every year to finish Christmas shopping. We took our wheelchair bound son with us. We could not get a room for disabled because there handicapped rooms have only a one bed, a king size....

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Thank laverne824
Wells, Maine
Reviewed 28 December 2016

Stayed there over Christmas to get away for rest and relaxation, but it was far from it! Breakfast buffet ($14.95) was terrible. Cold, hard home fries! Cold over done eggs Benedict on soggy muffin. We were there for two nights and both nights we were keep awake by a group across the hall that had a couple of rooms with...

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1Thank mgrealey
Reviewed 26 December 2016 via mobile

The rooms were very clean, beds comfortable, and the staff warm and friendly in the midst of an extremely bustling time of year. The only thing that could stand for improvement was the breakfast buffet which was a little pricy for offerings, but again the warm staff were standing by to refill coffee.

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Helpful?
Thank Elaine C
srnhg, Manager at North Conway Grand Hotel, responded to this review

Thank you for spending your Thanksgiving holiday at the North Conway Grand Hotel and providing your feedback. We are glad you enjoyed our newly renovated guestrooms. We hope you were able to take advantage of our Thanksgiving buffet complete with adult and child friendly options. We are sorry to hear our breakfast buffet did not meet your expectations. We will...

Boston, Massachusetts
Reviewed 24 December 2016

This hotel is in a great location, you can walk out the back door into Settler's Green Shopping. Also, you are close to downtown North Conway & Cranmore Mountain. The rooms are clean and fairly large. In addition, you have a microwave & fridge which is nice. The staff was friendly and nice. Good location if you want to do...

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Thank Tarps86
Boston, Massachusetts
Reviewed 11 December 2016 via mobile

This hotel is gorgeously decorated for the holidays and definitely has a northern New England feel to it. The restaurant downstairs has great, attentive servers and bartenders as well as yummy food and drinks. The front desk is friendly and very knowledgeable. We intended to try out the spa, but ran out of time to call ahead on our last...

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1Thank Jacqueline J
srnhg, Manager at North Conway Grand Hotel, responded to this review

Thank you for being our guests at the North Conway Grand Hotel and writing such a great review. We are pleased to hear that our staff, our amenities, and the hotel itself met/exceeded your expectations. We are glad you enjoyed our newly renovated guestrooms and our convenient location next to the Settler's Green Outlets. We hope you have time on...

Reviewed 5 December 2016

I came up with my girlfriend they first put me in a corner room bottom floor next to an outside door, for the first 3 hours after check in all i can hear is people slamming doors, I checked my credit card statement, they were supposed to "Put on hold" 263.44 but instead they put 303.88 on my card, which...

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2Thank Joseph R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about North Conway Grand Hotel

Address: Route 16 at Settlers' Green Outlet Village, North Conway, Conway, NH 03860
Region: United States > New Hampshire > White Mountains > Conway > North Conway
Price Range: $184 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — North Conway Grand Hotel 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Grand Hotel North Conway
Hotel Style:
#13 Romantic Hotel in North Conway
#13 Family Hotel in North Conway
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Questions & Answers

Here's what travellers have asked, with answers from North Conway Grand Hotel staff and other travellers.
12 questions
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Hampshire, United Kingdom
1 month ago
East Freetown, Massachusetts
2 months ago
Boston, Massachusetts
over a year ago
over a year ago

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Questions? Get answers from North Conway Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room at the front, away from the Settlers Green side as this is very noisy in the middle of the night”
 of 5 bubbles Ann1el, 15 Jan 2017 | Read review
“Front rooms for best view. Not convenient for family with handicap member.”
 of 5 bubbles laverne824, 27 Dec 2016 | Read review
“Fire pit outside by the pool”
 of 5 bubbles Tarps86, 23 Dec 2016 | Read review
“Do not get stuck on bottom floor, they leave trash in hallway, don't clean it look at the pictures.”
 of 5 bubbles G2485JYjosephr, 5 Dec 2016 | Read review
“Do not stay in room 311”
 of 5 bubbles pamkingdon, 6 Nov 2016 | Read review
5 of 5