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Sheraton Portsmouth Harborside Hotel

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Sheraton Portsmouth Harborside Hotel
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1,206 Reviews from our TripAdvisor Community

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Showing 1,181: English reviews
Needham, Massachusetts
Reviewed 12 February 2017

The weekend of January 5-8 my wife and I stayed at the Sheraton Harborside Hotel. The occasion was our son's wedding. Family and friends on our side were all from out of town and also stayed at the Sheraton. My wife and I booked a suite for the weekend and could not have been more pleased. It was a great...

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Helpful?
Thank jml1838
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings mikelalor - We were so honored to have your family here and to be celebrating such a wonderful event with all of you. The suites can be the perfect accompaniment to wedding weekend allowing space and a gathering venue for family activities. The suites are all being updated beginning in March. I hope that you all will be back...

Reviewed 11 February 2017

I have stayed here twice and I can attest that the service, rooms, and hotel are impeccable! The first stay was in a suite, which had plenty of space and was great for families. The second was in a standard room, which was spacious, clean, and modern. The staff was very courteous, attentive, and speedy. I forgot my contact lens...

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Thank AdBloke
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Hi AdBloke - So glad you enjoyed your time again in Portsmouth and at the Sheraton. There are so many things to do and experience in Portsmouth such as the Moffat Ladd House and the Portsmouth Harbor Lighthouse. Come back and see us again soon and experience all these amazing things! Warm Regards, Tristan

Reviewed 8 February 2017 via mobile

I stay at this hotel location on business trips to Portsmouth, NH. It is very nicely located in the downtown with close proximity to great restaurants including the Two-Fifty Market restaurant situated right at the downstairs lobby of the Hotel. Great customer service, very helpful and friendly staff members especially Christine at the club lounge who makes every guest feel...

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Helpful?
Thank Tony O. O
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Dear Tony O. O - Thank you for taking time to recognize Christine in our Club Lounge. She takes great pride in taking care of our guests. Thank you also for visiting Two Fifty Market. We know there are lots of competition for great food in Portsmouth but we feel we are right up there with them from a food...

Greensboro, North Carolina
Reviewed 5 February 2017

Stayed here on a business trip - nothing but good things to say about this place. Great service, clean, up to date, nice rooms, nice bed. Has valet parking or you can park in a gated lot across the street. Had breakfast at the hotel restaurant. Was in a hurry and they got my food out quickly and I was...

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Thank WSNCReview
Reviewed 1 February 2017

Stayed here last weekend and the hotel is great. Good rooms, nice pool and public areas. Did not hit the gym (prohibited on vacation) but it looked nice and clean. Staff is helpful. The staff at the restaurant was so-so. Two ladies taking care of the entire joint so I can't and won't blame their skills but they could have...

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Helpful?
Thank Claudia M
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Claudia M - Thank you for sharing your experience with us an we are glad you enjoyed your weekend getaway. I see you noticed the inter-workings of our classic New England working harbor. This is the reason for the trucks. With the working harbor all of the salt for New England is brought to the harbor and distributed around...

Orlando, Florida
Reviewed 30 January 2017 via mobile

Nice hotel. Always enjoy staying here. I would like to complement the staff who are always friendly and helpful, especially Christine in the Club Lounge who is a very nice person and provides awesome service!

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Helpful?
Thank gregjd83
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Dear gregjd83 - Thank you for sharing your experience at the Club Level with Christine. She is a true asset to our hotel. Next time you are in make sure to visit our great team members in Two Fifty Market to experience great local brews and spirits! Regards, Tristan

Reviewed 23 January 2017 via mobile

We arrived Friday and we're greeted by the front desk staff. We were upgraded to the club level. We felt like VIP's! We were told there was complimentary food and drinks in the club lounge. We decided to check it out and was greeted by Christine. She was amazing and made our stay awesome! We even went back the next...

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Thank Kim K
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Kim K - Christine is a true gem in our Club Level Lounge. She makes everyone feel like family and welcomed here in Portsmouth. Please come back and see her and all of us again very soon! Regards, Tristan

Reviewed 23 January 2017

Checked in to the hotel Friday afternoon 1/20/17. Greeted by John L. at the front desk ~ AMAZING customer service! We were upgraded to the Club Level (it was our 30th anniversary), and were made to feel like VIP's! Upon returning to our room after dinner that evening we found a beautiful tray of chocolate covered strawberries and a note...

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Helpful?
Thank Lauren G
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Lauren G - Thank you for sharing your experience with John and the Sheraton Team! All of our team members go out of their way to ensure your travel experience is effortless and memorable! We all look forward to welcoming you back soon and maybe on your next stay you can check out our Club Level. Warm regards, Tristan

Concord NH
Reviewed 18 January 2017

The Sheraton Harborside hotel is a wonderful location in Portsmouth NH - right across the street from the Piscataqua River, the boat launch for harbor tours and scenic tugboats, and within walking distance of literally scores of great restaurants. I was there on business but this is also a good choice for families with so much to do, any season....

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Helpful?
Thank pasch1
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings pasch1 - I am sorry that you found your room in need cof maintenance and not meeting expectations. We have renovated two thirds of our rooms and will be completing the last third starting at the end of January. I hope you will come back and see the updated rooms and again enjoy all of what Portsmouth has to...

Massachusetts
Reviewed 17 January 2017

Took an overnight trip to the Portsmouth area with my two teen aged sons for the holiday weekend. Found the hotel on TripAdvisor and the reviews looked promising. I did book on the hotels own website (it's just what I like to do). The hotel did not disappoint. Very friendly staff, very comfortable hotel and at an extremely reasonable rate....

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Helpful?
Thank pclMassachusetts
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings pclMassachusetts - Thank you for your positive review about your stay with us at the Sheraton. Portsmouth offer something for everyone as does the Sheraton. I hope you and your boys got to check out our pool and fitness center. if not, maybe on your next visit. We look forward to welcoming you back! Warm regards, Tristan

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Portsmouth Harborside Hotel is near the University of New Hampshire, shopping, dining, recreation and museums. Our accommodation has 13,000 square feet of event space for your next meeting or wedding. ... more   less 

Additional Information about Sheraton Portsmouth Harborside Hotel

Address: 250 Market Street, Portsmouth, NH 03801
Region: United States > New Hampshire > Portsmouth
Price Range: $266 - $558 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Portsmouth Harborside Hotel 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Sheraton Portsmouth
Portsmouth Sheraton
Hotel Style:
#4 Business Hotel in Portsmouth
#5 Family Hotel in Portsmouth
#6 Romantic Hotel in Portsmouth
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Portsmouth Harborside Hotel staff and other travellers.
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Questions? Get answers from Sheraton Portsmouth Harborside Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the hotel and not in the townhouses, if you need a bigger room stay at the Residence Inn across the street.”
MassMom2014, 27 Mar 2017 | Read review
“large and sunny corner suite facing east for the sunrise...”
switfish, 26 Mar 2017 | Read review
“Water view rooms are available - some have partial obstruction by huge salt pile”
naomil2014, 22 Mar 2017 | Read review
“I was able to use Starwood pts to stay on the club floor,Great snacks, breakfast + free parking was great to have.”
GrammaTherese, 25 Feb 2017 | Read review
“Club floor is quiet with access to Club amenities. The hotel location is within a short walk to everything the city has to offer.”
midcoastjudy, 21 Feb 2017 | Read review
5 of 5