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America's Best Inns & Suites

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362 Reviews from our TripAdvisor Community

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Showing 331: English reviews
Charlevoix, Michigan
Reviewed 20 September 2016

I can't say enough about Tyrone and his staff!!! We experienced some credit card issues and Tyrone and his staff bent over backwards to help us. Everyone was super helpful and so friendly, and the cookies were fabulous. I gave 5 stars just for this reason. Now onto the hotel itself.., it is so centrally located getting in is easy...

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1Thank 883ginny
BestInnPortsmouth, Guest Service Supervisor/ Sales at America's Best Inns & Suites, responded to this review

Ginny, Thank you so much for taking the time to review out property. I am so glad to hear that you enjoyed yourselves so much during your visit. Tyrone is a great manager and very good to work with. He is always willing to help a guest as much as he possibly can. I am glad he was able to...

Dartmouth, Canada
Reviewed 15 September 2016 via mobile

I stopped at the America's Best Inn at about 12:30am after a long 14 hour day of driving by myself from North Carolina because it seemed to be a good price according to Google map. When I arrived the parking lot was fairly packed and I was worried that maybe I would not get a room, and when I went...

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Thank Dawn U
BestInnPortsmouth, Guest Services Supervisor at America's Best Inns & Suites, responded to this review

Dawn, thank you for taking the time to review our property. I am glad to hear that our staff was able to accommodate you. After being on the road that long getting a quiet, clean room should be the easy part of your travels. We will be renovating this winter and I hope you will come back and see our...

Reviewed 14 September 2016 via mobile

Stayed third week of August. Very busy Monday, arrived at noon and they had a few rooms left. Stayed here because it was the only place available. The rooms are outdated and old and need updating, which is scheduled for fall. But, that said, the bed was comfortable, air conditioning worked well, and it was clean. After my initial disappointment...

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Thank seascapersantacruz
BestInnPortsmouth, Guest Services Supervisor at America's Best Inns & Suites, responded to this review

Thank you so much for taking the time to review our property. I am glad to hear that you enjoyed your stay with us! As you mentioned we are going to be renovating our property this winter and it's a very exciting time for us here. I am glad you enjoyed your time downtown as there is always fun stuff...

Reviewed 6 September 2016

We used the coupon from the book which was honored, the girl at checkin was very friendly, suggested a diner across the street which was awesome, very clean comfortable room, strong wifi, and a decent breakfast the next morning, checkout guy in the morning was friendly as well. This was a rare find for us, great stay at a great...

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Helpful?
Thank Robert J
BestInnPortsmouth, Guest Services Supervisor at America's Best Inns & Suites, responded to this review

Robert, thank you for taking the time to review our property. I am so glad to hear that our Guest Services staff was able to assist you during your staff. Our team strives to give the very best in service to every person who joins us at our property. We will be renovating this winter and we hope you will...

Reviewed 5 September 2016

I booked the hotel after going thru the reviews and it is true that the hotel is best for a family. Stayed there for only a night only route from Maine to NJ, The ambience and cleanliness of the room is absolutely beautiful. The staff are polite and are taking care of it very well...Kudos. The b'fast is simple and...

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Thank Chandrasekhar H
BestInnPortsmouth, Guest Services Supervisor at America's Best Inns & Suites, responded to this review

Thank you so much for taking the time to review our property. Our housekeeping staff takes pride in the work they do to keep our rooms clean and to the highest standards possible. I am glad to hear that our Guest Services staff members were able to assist you in your stay while here. Please stop in again during your...

Petaluma, California, United States
Reviewed 5 September 2016 via mobile

A red eye flight to Boston from San Francisco required that we rest up for a few hours on our drive to Rockland ME. We stopped at the hotels off I-95 near Portsmouth NH. This led us to take a day room at America's Best Inn & Suites for $99. We appreciated the room availability at 8am on a holiday...

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Thank Richard P
BestInnPortsmouth, Guest Services Supervisor at America's Best Inns & Suites, responded to this review

Richard, Thank you for taking the time to review our property. I am glad to see that our staff was able to accommodate you on such a busy weekend. The time of morning you stayed with us is when our housekeeping is getting started with their day. The noise you may have heard was doors or the laundry chute as...

Orlando
Reviewed 5 September 2016

Front Desk staff was very accommodating after a long day of travel. Room was clean and quiet. We arrived without a reservation and fortunately they had rooms available. Front Desk clerk was great in assisting us as my husband is disabled.

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Thank Dawn O
BestInnPortsmouth, Guest Services Supervisor at America's Best Inns & Suites, responded to this review

Dawn, thank you so much for taking the time to review our property. Our Guest Services team strives to give the very best in customer service. We try to go above and beyond to make our guests feel welcome, comfortable, and safe while staying with us. I hope your and your husband will join us again during your next visit...

Indianapolis, Indiana
Reviewed 30 August 2016

We stayed in this hotel 2X in a week. On our first stay, our rooms were on the 3rd floor. Very nice accommodations, If that was our only time in this hotel, I would have given it a better rating. Our 2nd stay's room was on the bottom floor. The room was dark and dank. No radio. If we hadn't...

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Thank Mike T
BestInnPortsmouth, Guest Services Supervisor at America's Best Inns & Suites, responded to this review

Mike, thank you for taking the time to review our property. You will be happy to know that not only will the ground level that you stayed on during your most recent stay be completely renovated, but all floors will be renovated. Out hotel will have a fresh look for next year and I hope you will come and see...

Halifax, Canada
Reviewed 25 August 2016

This is our second time staying there in the last three years. Oddly enough we had the same room number both times. The price was a lot more this time around, probably due to the time of year. We skipped breakfast, even though it was free, as it was unappealing and the breakfast room was too small for the crowd...

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Thank Damon A
BestInnPortsmouth, Guest Services Supervisor at America's Best Inns & Suites, responded to this review

Thank you Damon for taking the time to review our location. I am sorry to hear that your stay this time around wasn't as good as your first one. I apologize for the condition of the door and management has been alerted of the situation. We hope this doesn't deter you from visiting our property again next year. We will...

Baltimore, Maryland
Reviewed 22 August 2016

The front desk staff was friendly and helpful, the room was clean and comfortable. If you're gluten free, you will have a problem with the continental breakfast. There were occasionally some apples, but not always. Everything else was grain-based.

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Thank mssusanm903

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about America's Best Inns & Suites

Address: 383 Woodbury Ave., Portsmouth, NH 03801-3209
Region: United States > New Hampshire > Portsmouth
Price Range: $132 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — America's Best Inns & Suites 2*
Number of rooms: 61
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Also Known As:
America`s Best Inns And Suites
America`s Best Inns Hotel Portsmouth
Best Inn Americas
Best Inn Portsmouth
Portsmouth Best Inn
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Questions & Answers

Here's what travellers have asked, with answers from America's Best Inns & Suites staff and other travellers.
1 question
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Enfield, Connecticut
over a year ago

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Questions? Get answers from America's Best Inns & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the road side but any noise was minimal.”
jonh704, 26 Mar 2017 | Read review
“I would request a room upstairs”
, 24 Oct 2016 | Read review
“Our room was on the 2nd floor. It was a good size room with double beds. The A/C and heating unit kept the room comfortable.”
MsC8108, 23 Oct 2016 | Read review
“High up floor away from any road noise you may hear”
TessPiggo, 17 Oct 2016 | Read review
“Right off interstate and conveniently located”
Walklady, 21 Sep 2016 | Read review
5 of 5