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Holiday Inn Portsmouth

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Traveller (31)
Room & Suite (18)
Dining (5)
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Overview
  • Excellent20%
  • Very good36%
  • Average26%
  • Poor10%
  • Terrible8%
Travellers talk about
“off the highway”(18 reviews)
“room was clean”(25 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
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Additional information
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (382)
There are newer reviews for Holiday Inn Portsmouth
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Traveller rating
76
125
99
39
32
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76
125
99
39
32
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All reviewsoff the highwayroom was cleanroundabout dinernice stayone night staycookiesnew englandindoor poolloungecoupondowntownmaineoutletsnhrates
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141 - 145 of 371 reviews
Reviewed 14 October 2014

Im going to start this review by saying that Cassius the manager on Sunday Am 10/12 was the only person who seemed to care or take our complaints seriously. We had booked thru Expedia and paid only $20 less than we would have paid thru...More

1  Thank Larry G
Response from CassiusE, Manager at Holiday Inn PortsmouthResponded 21 October 2014

Mr. G, I humbly apologize that as a team, we were not able to satisfy you, and rectify all of your concerns. Cassius Everett - Guest Services Manager

Reviewed 10 October 2014 via mobile

Conveniently located close to main road and easy drive into Portsmouth. Best described as typical Holiday Inn Express. Sober, somewhat dated, but more than sufficient for one or two nights. It has an indoor pool and 24/7 gym. Besides it's own restaurant (closed when we...More

1  Thank TonyOssendorp
Response from CassiusE, Manager at Holiday Inn PortsmouthResponded 13 October 2014

Thank you for taking the time to share your feedback. We are glad you found our hotel a convenient place to stay while you were in the area. Cassius Everett - Guest Services Manager

Reviewed 30 September 2014 via mobile

It's a song by a Canadian band. We were so tired from driving we looked for any reliable chain hotel. Sorry we didn't drive further to find Sheraton and Hampton. Staff were great! Front desk staff welcoming and helpful. Server in the bar, where we...More

1  Thank OntarioIslander
Response from CassiusE, Manager at Holiday Inn PortsmouthResponded 1 October 2014

Thank you for your feedback, and praise for our staff. You are correct, our property is an older Holiday Inn - and we are very excited that a renovation is scheduled to take place later this Fall/Winter. Again, thank you for staying with us, and...More

Reviewed 20 September 2014

Maybe shabby was the wrong word to choose, actually it was a nice place located very close to the historic area of this old city of Portsmouth. We had a coupon we got from a travel assist booklet that is available at all rest stops...More

1  Thank Jim H
Response from CassiusE, Manager at Holiday Inn PortsmouthResponded 22 September 2014

Thank you for your kind words. We are so glad you enjoyed your stay with us while you were in Portsmouth. Please keep us in mind the next time you are traveling the Seacoast! :) Cassius Everett - Guest Services Manager

Reviewed 17 September 2014

As a writer, I travel often, but I've never experienced a visit like this one at the Holiday Inn. Really, so many things went so very wrong, it was worthy of a sitcom episode. We had booked a room at the Holiday Inn Portsmouth for...More

3  Thank emacintosh2014
Response from CassiusE, Manager at Holiday Inn PortsmouthResponded 19 September 2014

I am terribly sorry your experience with us was so disappointing. I appreciate you bringing all the details to my attention. I will certainly use your review as a teaching tool in customer service for our staff at the hotel. I also apologize for our...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$156 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$156 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (31)
Room & Suite (18)
Dining (5)
Pool & Beach (1)
Questions & Answers
Ask a question
dave5733
27 August 2015|
AnswerShow all 2 answers
Response from pat f | Reviewed this property |
hi sorry the hotel does not have shuttle service,however there are taxis there that can take you to the town which is only 7 or 8 minutes from the hotel. There are parking lots in the town and the cost is $1.25 per hour... More
1
Vote
spearhead12
17 November 2014|
Answer
Response from ShannonFournier | Property representative |
Thank you - I agree that the Holiday Inn Express in Durham is a great choice to stay when you are in the area with your pet :)
0
Votes
ClassicCape
17 November 2014|
AnswerShow all 3 answers
Response from ShannonFournier | Property representative |
Unfortunately we do not allow non-service animals at the Holiday Inn. If you contact the front desk directly, we would be be happy to make some suggestions on pet-friendly options.
0
Votes
Room Tips
"one side looks out at the highway/traffic circle, the other side a wall of trees"
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"stayed several times, all clean & quiet rooms."
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"Lower rooms would be best as you could use stairs."
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"Stay away from the elevators"
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