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All reviewsnew hampshirepool and hot tubmexican restaurant next doorparking lotbed and pillowsthree night stayfree breakfast in the morningpancake makerbreakfast offeringstwo nightsawesome staygreat propertymodern amenitiesoff the highwaylakes regioneasy accessbusiness trip
Stayed here for 4 days with my daughter's softball team. Great location near Barrington softball fields (BYA). Hotel right off highway. Rooms and hotel clean. Back behind hotel BBQ grill and picnic tables which we used for 2 nights for team dinners. Walmart across the...More
The hotel is very nice and the location worked great for me while traveling. But the staff is very rude and very unprofessional.. I will not stay here again.. I'd rather stay somewhere less nice with better customer service!More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites RochesterResponded 24 July 2016
Thank you for choosing to stay with us and submitting your review. It is great to hear that you liked the hotel facilities and good location. We are hospitality professionals who pride ourselves on delivering world class customer service. It is our regret...More
When I have relatives coming to visit and they would like to stay in a hotel, I send them here. It's so convenient, being right off the highway. It's close to many stores. They have a pool and hot tub.
My niece had a birthday...More
Run down - we booked via Expedia and didn't see the smoking room designation. In MA all rooms are smoke free so we didn't think about it. The entire 3rd floor reeked of smoke and so did our room. They refused to move us -...More
Thank Tucker M
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites RochesterResponded 18 July 2016
Dear Tucker M,
Thank you for submitting your review. I am pleased to note your positive feedback about the easy parking at the hotel. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value,...More
The secretary was nice. The hotel is so clean and elegant. Our rooms were ready, neat and clean. The beds were very comfortable and everything just seemed so smooth. The complimentary breakfast was very good and there were plenty of options. Definitely going back whenever...More
Response from stephaniejjordan | Reviewed this property |
We stayed at this property once, but have stayed in many other Holiday Inn Express properties. When we stayed at this hotel, we had a fridge, but we also had a junior suite. The other times when we just had a standard... More
We stayed at this property once, but have stayed in many other Holiday Inn Express properties. When we stayed at this hotel, we had a fridge, but we also had a junior suite. The other times when we just had a standard room, we did not have a fridge.
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"Even though the rooms face the "highway", good insulated windows block out the noise."