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Holiday Inn Express Hotel & Suites Rochester

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Traveller (10)
Room & Suite (24)
Dining (7)
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Overview
  • Excellent55%
  • Very good33%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
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Additional information
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (167)
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Traveller rating
87
54
16
5
2
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87
54
16
5
2
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All reviewsnew hampshirepool and hot tubmexican restaurant next doorparking lotbed and pillowsthree night stayfree breakfast in the morningpancake makerbreakfast offeringstwo nightsawesome staygreat propertymodern amenitiesoff the highwaylakes regioneasy accessbusiness trip
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31 - 35 of 164 reviews
Reviewed 19 July 2016 via mobile

Stayed here for 4 days with my daughter's softball team. Great location near Barrington softball fields (BYA). Hotel right off highway. Rooms and hotel clean. Back behind hotel BBQ grill and picnic tables which we used for 2 nights for team dinners. Walmart across the...More

Thank Onipseneb
Reviewed 9 July 2016 via mobile

The hotel is very nice and the location worked great for me while traveling. But the staff is very rude and very unprofessional.. I will not stay here again.. I'd rather stay somewhere less nice with better customer service!More

Thank Josh0302
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites RochesterResponded 24 July 2016

Dear Josh0302, Thank you for choosing to stay with us and submitting your review. It is great to hear that you liked the hotel facilities and good location. We are hospitality professionals who pride ourselves on delivering world class customer service. It is our regret...More

Reviewed 8 July 2016

When I have relatives coming to visit and they would like to stay in a hotel, I send them here. It's so convenient, being right off the highway. It's close to many stores. They have a pool and hot tub. My niece had a birthday...More

Thank dlenane78
Reviewed 3 July 2016 via mobile

Run down - we booked via Expedia and didn't see the smoking room designation. In MA all rooms are smoke free so we didn't think about it. The entire 3rd floor reeked of smoke and so did our room. They refused to move us -...More

Thank Tucker M
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites RochesterResponded 18 July 2016

Dear Tucker M, Thank you for submitting your review. I am pleased to note your positive feedback about the easy parking at the hotel. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value,...More

Reviewed 28 June 2016

The secretary was nice. The hotel is so clean and elegant. Our rooms were ready, neat and clean. The beds were very comfortable and everything just seemed so smooth. The complimentary breakfast was very good and there were plenty of options. Definitely going back whenever...More

Thank Julyano S
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$111 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (10)
Room & Suite (24)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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RickHTraveler
21 January 2016|
AnswerShow all 4 answers
Response from Remm001 | Reviewed this property |
Our room had a microwave and small fridge.
0
Votes
TasteBites
25 August 2014|
AnswerShow all 2 answers
Response from stephaniejjordan | Reviewed this property |
We stayed at this property once, but have stayed in many other Holiday Inn Express properties. When we stayed at this hotel, we had a fridge, but we also had a junior suite. The other times when we just had a standard... More
1
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Room Tips
"Even though the rooms face the "highway", good insulated windows block out the noise."
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"Make sure you check the room for smoke smell before going up."
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"the ground floor is excellent for handicapped individuals although all floors are accessible by elevator."
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"The rear rooms overlook a stream. The windows open so you can get fresh air."
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