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Traveller (52)
Room & Suite (184)
Pool & Beach (28)
Overview
  • Excellent47%
  • Very good29%
  • Average12%
  • Poor8%
  • Terrible4%
Travellers talk about
“black beans”(50 reviews)
“the kitchen”(29 reviews)
“murphy bed”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star accommodation
All hotel details
Additional information
Offers from Black Bear Lodge
Hotel packages
Offers from Black Bear Lodge
Hotel packages
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Reviews (288)
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286 results
Traveller rating
128
83
37
24
14
Traveller type
Time of year
LanguageEnglish
128
83
37
24
14
Show reviews that mention
All reviewsblack beansthe kitchenmurphy bedhot tubtown squareliving roomthe indoor outdoor poolathletic clubfront desk stafffreedom passgreat place for familytake advantageice skatingdining tablefull sizeski lifttime share
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1 - 5 of 286 reviews
Reviewed 6 days ago via mobile

Had a pleasant stay. Lovely town, nice and clean condo and very friendly service. We forgot some of our luggage and that was taken care of by the staff in a very customer-friendly manner. Would love to come back!!!More

Thank Roel N
Response from Stacey M, General Manager at Black Bear LodgeResponded 5 days ago

So happy you received your luggage before the next leg of your trip. We hope you do return to the lodge for an extended stay. Wonderful that you enjoyed the clean condo, friendly service and Waterville Valley Town center with all its outdoor activities. Travel...More

Hotel's Favourite
Reviewed 5 November 2017

Some rooms are dated but you can pay a little more for an updated one like I did. Great for the family. Complete kitchen for meals in the room. Beds are comfortable and the shower is nice too. Nicely furnished to feel at home for...More

2  Thank Martin R
Management response:Responded 7 November 2017

Wonderful that you enjoyed the comfort of our lodging "home away from home". The owners take particular care to decorate and offer many conveniences like your own home. Please visit us again when in Waterville Valley.

Reviewed 1 week ago

Location is excellent. Short walk to town square. Staff was very nice and helpful. Room furnishings were very dated. Kitchen cabinet door hinges were loose. Very dark even with all lights on. Pool has been closed for months with no notice on website.More

Thank JAMES S M
Response from Stacey M, General Manager at Black Bear LodgeResponded 1 week ago

Unfortunately our pool is being renovated. Notification is received at time of reservation and in our confirmation letters that the onsite pool is closed. Luckily the Waterville Valley Freedom Pass opens the door to multiple swimming options; Corcoran Pond, White Mountain Athletic Club with an...More

Reviewed 1 week ago via mobile

Very nice place to stay in a great area. We came with plans and found out they offered enough we could have stayed on site the whole week and would have had a blast. There were activities and many resteraunt as well as stores you...More

Thank Michael C
Response from Stacey M, General Manager at Black Bear LodgeResponded 1 week ago

The Waterville Valley Freedom Pass offers all guests an extraordinary amount of activities to choose from daily. Love that you had a blast exploring; hiking, biking, swimming on trails leading to waterfalls and of course the boats, recreation center activities, tennis and golf. Hope you...More

Reviewed 2 weeks ago via mobile

This was our 6th year staying at BLack Bear Lodge. We come back every year with several families to take advantage of all the Lodge offers for family members of all ages (this year the age range was 1-86). We love hiking and have hiked...More

1  Thank DinaCT
Response from Stacey M, General Manager at Black Bear LodgeResponded 1 week ago

Love that your family returns yearly to enjoy the Black Bear Lodge and the Waterville Valley area. The oldest hiking trails of the northeast are right here in the Valley. Activities are a plenty in our backyard and the proximity to the White Mountains leaves...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Non-Smoking Hotel
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Heated pool
Outdoor pool
Details
Price range
US$145 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$145 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (52)
Room & Suite (184)
Pool & Beach (28)
Dining (1)
Amenities (30)
Family and Play Areas (2)
Questions & Answers
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Lorna S
12 March 2018|
Answer
Response from Nayomi E | Reviewed this property |
I don’t know if it’s working now -the outdoor pool and hot tub looked closed on Presidents’ Day weekend. Not sure it’s it all winter. The indoor pool was closed for repairs. Again, they did give us passes to the club in... More
0
Votes
diolis22
23 January 2017|
AnswerShow all 7 answers
Response from sherrylyn5 | Reviewed this property |
There are three floors, and yes there are elevators. Room 314 is beautiful, king bed, twin bed with trundle and comfortable sleeper sofa. Oh and 2 big TV'S in the room.
0
Votes
Room Tips
"Enjoy and relax!"
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"Stay before or after school gets out. We literally had the whole place to our selves and it was AMAZING!!!!"
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"ask for a more updated room, there are big differences."
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"More xtra blankets n pillows, a small portable fan would be nice, maybe discount coupon for dinner ? Coyote..."
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