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Black Bear Lodge

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240 Reviews from our TripAdvisor Community

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There are newer reviews for Black Bear Lodge
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Showing 239: English reviews
Wilmington, Massachusetts, United States
Reviewed 26 August 2016

The hotel was very well maintained and the staff very friendly! The Freedom pass they offered was a great added bonus! It allowed us many different activities to enjoy during our stay. We were able to rent mountain bikes, take a chair lift to the top of the mountain to bike down. They had different types of boat rentals available...

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Helpful?
1Thank Thomas T
Kim B, General Manager at Black Bear Lodge, responded to this review

Good Afternoon Thomas: Thank you for your positive feed back regarding the Lodge! As you can be sure, maintenance on such a large building is quite a task. Glad to hear you enjoyed the Freedom Pass. It does offer a wide variety of venues to take advantage of while you are here. Hope to host you again should you be...

Concord, New Hampshire
Reviewed 24 August 2016

Checked in and upon entering our room was very disappointed, very old, furniture with tears in it, mold in bathroom. Went to front desk to see if another unit was available and the woman at the front desk was extremely rude and unwilling to work with us. Finally after displaying much exasperation to us and other guests, she gave us...

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Helpful?
Thank gmjx3
Kim B, General Manager at Black Bear Lodge, responded to this review

Was able to contact Mr & Mrs directly and offer them something special here at the Lodge.

Boston
Reviewed 22 August 2016 via mobile

This place is settled in a valley in the white mountains, and is surrounded by quaint and gorgeous lodges and resorts which match the quality that you get at black bear! There is a local Waterville town center which offers bike rental, kayak and paddle boat rental, chair lift to the top of the mountain, restaurants and great drinks! It...

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Helpful?
1Thank Stefmacapple
Kim B, General Manager at Black Bear Lodge, responded to this review

Greetings: Thank you for taking the time to write a nice bit about our wonderful location and many activities! We do provide everything you might need (towels & bedding) but can't replace that 1 special pillow you are used to sleeping on. Our loft suites are very popular and we are pleased you were happy with the lay out of...

Westford, Massachusetts
Reviewed 11 August 2016 via mobile

I booked a stay at Black Bear Lodge using a Groupon. We are a family of five, several of us are over 6 feet tall. The room we stayed in (111) was on the lower level. Our patio was a grassy area off the back of the lodge facing woods. Loved that no one was behind us. Our room was...

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Helpful?
1Thank Khi_p
Reviewed 5 August 2016

Black Bear Lodge was far from professional and accommodating. They would not allow us to check in until 4pm, even thou I had requested early check in...we had a wedding at 4pm, I was looking to get into room for pm so we could change and get ready for wedding. I was told to go use a public restroom they...

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Helpful?
Thank Lucie C
Kim B, General Manager at Black Bear Lodge, responded to this review

Greetings Lucie C: So concerned to hear about your recent stay and all. This is very untypical of how we are used to operating and wish you could have had a more positive stay. Guest feed back is our lifeline and I do appreciate your comments. Please feel free to contact me directly regarding a future stay. Best,

Boston, Massachusetts
Reviewed 4 August 2016 via mobile

The Black Bear Lodge has quickly become our favorite family fun spot in the White Mountains. The staff is friendly & helpful, the condos and grounds are comfortable & immaculate and there is no end to the fun activities the Lodge and Waterville Valley has to offer. One tip, definitely take advantage of the Freedom Pass!

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Helpful?
2Thank eLincoln5
Foxboro, Massachusetts
Reviewed 11 July 2016

Went with my family and had a blast. The passes that you get for being a guest are very fun! The 'lake' is a bit small so paddle boarding and kayaking are quick endeavours, but still a good time. The shops that are in the town center are great for window shopping, and the restaurants and bars are well priced...

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Helpful?
2Thank LaurenShan1011
Quebec City, Canada
Reviewed 13 June 2016 via mobile

We stayed for the second time at this hotel. ..good price, clean, many restaurants and bars within 3 minutes walk. ..nice setup, great staff. ..50 minutes drive to weirs beach. Clean rags and water to clean your motorcycle ...will go again. .

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Helpful?
1Thank Oscareasy001
Kim B, General Manager at Black Bear Lodge, responded to this review

Dear Lodge Guest: Thanks much for the feed back on your stay. We love to host all those traveling to Laconia for the event and make special arrangements (wash station) for them. Best regards,

Salem, Massachusetts
Reviewed 24 April 2016 via mobile

Nice place for a family getaway..waterville valley offers a lot for everyone,young and adult..bike rental,large pool,recreation area,townsquare for stroll...the room itself is good for 5 of us...the nature scene is beautiful all around..will definitely be back maybe summertime!!Something is telling me not to give it 5 star..

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Helpful?
1Thank boks b
Kim B, General Manager at Black Bear Lodge, responded to this review

Good Morning: Thank you for taking the time to review us and for your kind comments. We wish that each one of our guests had your positive experience. The Valley does offer many things to do as you indicated. Try us this summer and you will be amazed at the activities offered! Again, our deepest thanks and we hope to...

Worcester, Massachusetts
Reviewed 21 April 2016

Spacious room, full kitchen was great, dishwasher, they had plates, silverware, cooking pots, clean, decent size bathroom. Staff was very nice. Pool was small, BUT they give you access to the athletic club which has a very big pool, a very short drive under 2 mins. Be weary of vacationing in in April though as much in closed attraction wise...

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Helpful?
Thank Corey M
Kim B, General Manager at Black Bear Lodge, responded to this review

Hello: And thanks much for your over view of our Lodge and your stay. The kitchens do have everything you might need to make a nice meal. Glad you enjoyed the Freedom Pass to the White Mt. Athletic Club's pool. It is a great asset for us also. April can be somewhat challenging to find activities as it is the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in the heart of the White Mountains in picturesque Waterville Valley Resort, the Black Bear Lodge is a family friendly, well appointed all suite hotel with one bedroom condominiums. ... more   less 

Additional Information about Black Bear Lodge

Address: 23 Black Bear Road, Box 357, Waterville Valley, NH 03215
Region: United States > New Hampshire > White Mountains > Waterville Valley
Price Range: $212 - $887 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Black Bear Lodge 3.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Black Bear Hotel Waterville Valley
Black Bear Waterville Valley
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Questions & Answers

Here's what travellers have asked, with answers from Black Bear Lodge staff and other travellers.
7 questions
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Questions? Get answers from Black Bear Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely the upper floor loft condos seem to have the most space.”
 of 5 bubbles FLRD, 1 Nov 2016 | Read review
“Avoid 1st floor ,as you will see parking directly.you can do many activities with freedom passes included in the stay.”
 of 5 bubbles Mousumi111, 30 Sep 2016 | Read review
“Request an updated/renovated room on a high floor, not facing the parking lot”
 of 5 bubbles sadieash, 27 Sep 2016 | Read review
“All rooms are great, choose depending on the size of the party!”
 of 5 bubbles gmuise, 15 Aug 2016 | Read review
“Views are great everywhere, but try not to get first floor at the front of the hotel (people can see inside)”
 of 5 bubbles LaurenShan1011, 11 Jul 2016 | Read review
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