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I stayed there on business, the hotel is undergoing a major renovation and should not be open to customers let alone at the full rate. The parking lot is packed with shipping containers, a tractor trailer and a few lift truck.The lobby is totally in...More
A lovely small boutique hotel close to basking ride. I liked the cosy breakfast and the amazing dinners. It also had a small gym and since there weren't many takers, I found it adequate. Courteous staff and bartender only made the stay even more pleasant.
Response from Papa K, Guest Relations Manager at Hotel Indigo Basking RidgeResponded 10 November 2017
We'd like to thank for taking the time to post a review.We were thrilled to have you at our property. Please join us again soon if you are in the area.
I asked for and received a AAA rate (two queen size beds for the price of a room with one king size bed). The rooms are smaller than they appear on the website. The room appeared to be clean. Upon check-in, we were given room...More
Response from David M, 客戶關係經理 at Hotel Indigo Basking RidgeResponded 20 March 2018
Thank you for your feedback. We truly appreciate it. We are so sorry your last visit with us did not reflect the standards of hospitality that we wish to provide. Please know your feedback was shared with Management and Associates and addressed accordingly....More
I stayed two nights at the Hotel Indigo for work. The hotel is a little isolated. We arrived late on a Sunday, and there were no restaurants open. We finally found a Taco Bell twenty minutes away. My room was fine, but my colleague said...More
Response from IHGService, Guest Relations Manager at Hotel Indigo Basking RidgeResponded 21 March 2018
Thank you for taking the time to post your comments! We appreciate your positive remarks for your room and breakfast. Our team members will be thrilled to hear about your feedback.
As you mentioned, our location is secluded but it makes a difference...More
My friend and I visited the pub for the first time on Wednesday. Tommy was a gem and wonderful bartender. He was friendly and attentive and made sure our food and drinks were just right. We used to frequent the Tap Room, but will be...More
Thank Jennifer P
Response from David M, Front Office Manager at Hotel Indigo Basking RidgeResponded 3 February 2018
Dear Jennifer P
Thank you for your review about our staff. I will be sure to share your kind words about our bartender to Tommy along with the Management team . We 're looking forward to seeing you again.