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Residence Inn Deptford

143 reviews
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Traveller (40)
Room & Suite (27)
Dining (4)
Overview
  • Excellent16%
  • Very good42%
  • Average19%
  • Poor14%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (143)Write a Review
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All reviewstype roomcategory hotelover thanksgiving weekendliving roomthe general managerpull out sofathe jersey shoreextended staynew jerseyhome away from homephiladelphiamicrowavefreewayplatinumroute
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1 - 5 of 141 reviews
Reviewed 6 December 2017 via mobile

My Family includes a dog and 2 cats. 75.00 was the additional fee, for the 1st. Night stay. This Hotel was like being part of a family. We had to stay there for almost 2 weeks. Deven Spaulding is the general manager. He knew we...More

1  Thank gladwewerehere
Response from Deven S, General Manager at Residence Inn DeptfordResponded 8 December 2017

gladwewerehere, Thank you so much for sharing your experience with us. We are glad to know that your stay was more than just a stay. We are so glad that you and your family were able to have a wonderful Thanksgiving dinner and became an...More

Reviewed 3 December 2017 via mobile

When booking in hotels such as Residence Inn, we usually do not check TripAdvisor ratings as we have always found these well-known brands to be acceptable for a one night stay. However, we have learned a lesson. This may have been one of the worst...More

Thank SJayinCT
Response from Dan W, General Manager at Residence Inn DeptfordResponded 6 December 2017

SJayinCT, Thank you so much for sharing your experience with us. I truly appreciate your feedback and will look into your concerns directly. Thank you again for your feedback as it will continue to contribute to our daily progress. Deven Spaulding General Manager

Reviewed 26 November 2017

Haven't visited here in two years. Came back over Thanksgiving weekend expecting the usual top-notch "Marriott experience". Guess I expected too much. True, all the people I met were friendly and accommodating, but the facility itself has changed. It is still a nice place, but...More

Thank Fusion_Pilot
Response from Deven S, General Manager at Residence Inn DeptfordResponded 2 December 2017

Thank you for sharing your experience with us. We appreciate your business and loyalty to our hotel. We were glad to see you return and allow us to accommodate you during the holiday weekend. We appreciate how you've allowed us to directly touch basis with...More

Reviewed 17 November 2017 via mobile

This is the absolute worst Marriott property I have ever stayed at in my 2500+ nights to earn my Platinum Premier status! The carpets throughout were frayed and dirty, looked like the original from 20+ years ago. The draws in all the furniture were broken,...More

Thank AHG_777777
Response from Deven S, Manager at Residence Inn DeptfordResponded 19 November 2017

Good Morning AHG_777777, Thank you for taking the time to share your recent experience at the Residence Inn Deptford with us. As the cleanliness and condition of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations....More

A TripAdvisor Member
1
Reviewed 21 October 2017 via mobile

My husband is currently staying there. In his first room, he discovered fleas. When he reported it to the front desk, he was told that they are a pet friendly hotel, so they were not surprised. They moved him rooms and offered nothing else. After...More

Thank A TripAdvisor Member
Response from Deven S, General Manager at Residence Inn DeptfordResponded 23 October 2017

Thank you for sharing your concerns on behalf of your husband. We are currently looking into this situation and will make sure that it is rectified in an expedecious manner.

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$141 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$141 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (40)
Room & Suite (27)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
annie0696
16 June 2017|
Answer
Response from janiceg70 |
sorry but don't now about the grill
0
Votes
BocaJo
4 May 2015|
AnswerShow all 5 answers
Response from Angela D | Property representative |
We offer coffee in every room, but it isn't a Keurig. We do have coffee and tea service available 24 hours in our lobby for our guests to enjoy as well! We hope you'll stay with us!
0
Votes
Room Tips
"Upper levels on either side of the hallway are our preference."
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"IMPORTANT! Don't accept a room adjacent to noisy highway."
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"Get low and on the parking lot side or get out."
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"stay to back of building, not on ground floor."
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