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Crowne Plaza Newark Airport

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Crowne Plaza Newark Airport
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411 Reviews from our TripAdvisor Community

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Showing 371: English reviews
Oklahoma City, Oklahoma
Reviewed 10 November 2015

i stayed at this Crowne Plaza hotel Newark Airport on November the 7th 2015.The employees at this hotel need a lot of customer service training. When i arrived at the hotel i was told that i would have to wait an hour before i could check in. I ended up sitting and waiting for two hours. I was not given...

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Helpful?
1Thank FCCLA1
Marcio S, Director of Operations at Crowne Plaza Newark Airport, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our Property to be convenient and a good fit for your traveling needs. However, we are sorry we fell below your expectation regarding customer service from our Front Desk and Housekeeping Staff which is...

Woy Woy, Australia
Reviewed 9 November 2015

We stayed at this hotel as a tour base for visits to NYC and upstate New York. The hotel is well-apponted with clean rooms, two comfy double beds, dining room (we had good buffet breakfast). However, it is an airport hotel and we received plenty of loud aircraft noise all night in our room - a little testing over a...

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Helpful?
Thank Neil D
Marcio S, Director of Operations at Crowne Plaza Newark Airport, responded to this review

On behalf of the Crowne Plaza Team, we would like to thank you for your feedback. We are glad that you enjoyed your stay with us and we appreciate that you chose us for your accommodation needs. The issues you mentioned on your review have been noted. Thank you for that feedback and if we can be of any further...

Sheffield
Reviewed 7 November 2015

I stayed here as a female solo traveler while travelling across the states, I landed at Newark Airport and when i go outside i had to wait no longer than 30 minutes and i was picked up by the courtesy hotel shuttle to the hotel. Room was decent, clean and comfortable. There really is nothing to do in this area,...

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Helpful?
Thank anberlin
Marcio S, Director of Operations at Crowne Plaza Newark Airport, responded to this review

Thank you for the kind words regarding your stay with us. We are happy you were able to make the most of your time in our area even if it was for only a short while. Please contact us if you ever need travel accommodations in the future. We look forward to seeing you again.

Reviewed 29 October 2015 via mobile

A friend and I stayed here for our reunion. This hotel is nice, friendly & helpful staff. It offers free shuttle within a short distance which is convenient to area attractions and other mass transportation. The hotel is close to everything...shopping, night life, restaurants, and NYC. Wish I had more time to explore everything.

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Helpful?
Thank Tashiba D
Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Corning
Reviewed 19 October 2015 via mobile

Very clean and comfortable hotel. We stayed here and used the park and sleep option, leaving our vehicle while we went off on a cruise. The hotel had a very nice little cafe that was open 24/7, too. We used the shuttle to take us to the airport, where we caught the NJTransit train to Penn Station in NYC. Highly...

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Helpful?
1Thank Steven G
Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Brooklyn, New York
Reviewed 13 October 2015 via mobile

Rented two rooms as we are a family with teens. We are typically glued to our electronic devices. However, the wifi is so bad. It kicks you off every two minutes. So frustrating for us. The room itself was ok except for the fact that the AC goes on an off the entire night (must be an energy saving mode)...

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1Thank Dick613
Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

Dubai, United Arab Emirates
Reviewed 6 October 2015 via mobile

The Crown is the gem of Elizabeth and Newark. Fantastic accommodations and hospitality. The rooms are spacious and clean, but they don't have MSNBC ;). Also found a great local bar and restaurant in walking distance...... The Lobby where the drinks flow and the music is thumpin'

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Thank Redbullx2
Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Dear Traveler, I'm very happy that you enjoy stay on our property we will try with better solution of TV channel for future. Thank you for your advise.

austin
Reviewed 5 October 2015 via mobile

So it's been a while since I've stayed in a Crowne plaza, but I have to say this one was very pleasant. I went on Priceline to get a low cost hotel near the airport, and this one popped up. The price was right, the hotel was clean and upgraded, with lots of amenities. I would definitely stay there again.

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Thank micyer
Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Dear Traveler, Thank you for candid review on your recent stay, I hope you will visit us in future.

Birdsboro, PA, USA
Reviewed 4 October 2015

Had an early morning flight so used the Stay,Park and Fly package. This included the room and up to 10 days parking with shuttle service to/from the airport. Staff was courteous and friendly, room was clean and quiet, shuttle was on time. A little tricky to find the entrance so keep your eyes open. Had dinner at the restaurant in...

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Helpful?
Thank jcarmello
Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Dear Traveler, Thank you so much for your review of our hotel. We appreciate your loyalty, I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

mossvale
Reviewed 26 September 2015

Stayed here for 3 nights was the start of bus tour room 502.Was close to the airport. Reception girl was rude yelling at the top of her voice all we wanted was our room keys told to move aside and wait for some other person than our tour guide got the keys and handed them out.The rooms were standard size...

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Thank sandyandalan
Monika C, General Manager at Crowne Plaza Newark Airport, responded to this review

Thank your review.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Newly renovated Crowne Plaza Newark Airport Hotel offers 24-hour Free Shuttle Service to Newark Liberty International Airport every 30 minutes. Located just off I-95 in Elizabeth, NJ, the Crowne Plaza Newark Airport Hotel is the closest hotel to the terminals around the airport area. Visiting New York City? Take advantage of our courtesy shuttle to the airport where you can catch the airtrain that will drop you off at the airport train station, and you will be at NYC Penn Station within 20 minutes! It is also easy to visit The Prudential Center, home of the New Jersey Devils; Meadowlands Sports Complex, home of the NY Giants and NY Jets. We're close to Rutgers University, NJIT, UMDNJ, the Newark Museum and Jersey Gardens Mall.Business guests appreciate that our hotel in Elizabeth, NJ is close to major businesses. Port Newark - Elizabeth Marine Terminal is five miles, and our hotel is only five minutes from downtown Newark. The Liberty Cruise Port is only 15 minutes away. Our hotel is the 'Place to Meet' with facilities that are tailored to meet your needs. We feature one restaurants and lounge where you can meet with clients for a great meal. Other amenities include a 24-hour coffee shop; a professionally designed fitness center; indoor pool, and free high-speed Internet access. Book your stay at the Crowne Plaza Newark Airport hotel to discover a great hotel in Elizabeth, NJ. Daily Parking Fee $12. ... more   less 

Additional Information about Crowne Plaza Newark Airport

Address: 901 Spring St, Elizabeth, NJ 07201-2101
Region: United States > New Jersey > Elizabeth
Price Range: $129 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Newark Airport 3.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
Crowne Plaza Newark Airport Hotel Elizabeth
Crowne Plaza Elizabeth
Crowne Plaza Hotel Elizabeth
Sheraton Elizabeth
Four Points Elizabeth
Four Points Sheraton Newark Airport
Elizabeth Sheraton
Elizabeth Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Newark Airport staff and other travellers.
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Questions? Get answers from Crowne Plaza Newark Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the elevators to minimize hallway noise”
 of 5 bubbles lord-irvo, 16 Jan 2017 | Read review
“this hotel gets busy due to airport traffic, so plan accordingly”
 of 5 bubbles jemsbhai, 26 Dec 2016 | Read review
“Don't book room 717!”
 of 5 bubbles lindav539, 12 Dec 2016 | Read review
“SW facing rooms have a fair amount of street noise.”
 of 5 bubbles pekopper, 15 Nov 2016 | Read review
“The room I stayed, was on the 9th floor and it was quiet. The area although relatively close to the freeway was relatively quiet.”
 of 5 bubbles Dawei13, 9 Nov 2016 | Read review
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