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Crowne Plaza Hotel Englewood

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302 Reviews from our TripAdvisor Community

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Showing 277: English reviews
Batavia, New York
Reviewed 16 April 2014

I reserved this hotel for an overnight place to stay as I was going to attend a Yankees game. We arrived at the hotel 1/2 hour earlier than check in time after driving 6 hours and the gentleman at the desk was very friendly and checked on our room status. He was very efficient and let us check in early,...

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Helpful?
Thank Michelle R
Falmouth, Massachusetts
Reviewed 5 April 2014

An attentive staff makes up for what is otherwise a very ordinary hotel. The check-in, concierge, and cleaning service are friendly, professional, and go out of their way to assist... The rooms are clean and presentable, with nothing that stands out as above average. The dining area offers ho-hum fare, and the depressingly quiet bar is to be avoided... Pool...

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1Thank mthom100
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Englewood, responded to this review

Dear BooDiggly, Thank you very much for leaving feedback about your recent stay. I am happy to know that you found our rooms to be clean and the service received upon check-in was at par with standards. I do regret any inconvenience you may have had with the condition of the elevators and if the dining area's condition wasn't completely...

Ossining, New York
Reviewed 14 March 2014

I recently stayed at the Crown Plaza Hotel in Englewood NJ and my overall impression was excellent. In particular, the front desk staff were very professional, efficient and personable. Francis even called up to my room to make certain everything was going well. I would definitely stay again and recommend the hotel to professional associates and friends.

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Thank Dean C
Teaneck, New Jersey
Reviewed 9 March 2014

Had a septic emergency at home and needed a place for the night. From the reservation up to check out my family received the up most attention and care. We have never used Crown Plaza before and I assure you all our future stays will be at with the Crown Plaza. Rooms were beautiful, staff was great, food was delicious,...

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Thank WandaMal
Oneonta, New York
Reviewed 21 February 2014

We stayed for three nights. The room was mostly clean, though there was a lipstick stain on the comforter that was still there, and the bathroom (while not dirty) was not overly clean either. There was a lack of towels in the pool area, and the bottom of the pool is very harsh on bare feet and knees. The other...

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1Thank Abby M
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Englewood, responded to this review

Dear Abby M, Thank you for taking the time to provide feedback on your stay. It is unfortunate the cleanliness of the accommodations prevented you from fully enjoying your time at the hotel. We do appreciate the high scores for Service and Sleep Quality. We take all of the reviews we receive very seriously as they allow us to identify...

East Windsor, New Jersey
Reviewed 19 January 2014

Ms. Dhariana Santana was very accommodating and assisted me all through out my stay. staff are very honest, returned my watch that i left by the pool. breakfast was great, pool area was well maintained.

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1Thank Zero C
Lincoln, Rhode Island
Reviewed 11 January 2014

My wife and I stayed here 1 night, 1/9/14. There was plenty of parking, the outside was clean and presentable. Going inside to check in, the lobby area seemed well maintained and updated. There was a restaurant with an "open" concept on your left as you walk in. I saw maybe 2 people in it all night and 1 the...

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2Thank Chuck141403
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Englewood, responded to this review

Dear Chuck141403, Thank you for taking the time to provide feedback on your stay. It is unfortunate the conditions of your room prevented you from fully enjoying your time at the hotel. We were pleased to see your positive comments for the staff as well as your high score for Service. We take all of the reviews we receive very...

Reviewed 2 January 2014

I spent 2 weeks at the Crowne Plaza Englewood. I found the staff quite courteous and very friendly. The rooms were clean and the standard of the fittings quite high. The only complaint I would have is the sound of the air-conditioning. When on, it sounded like a jet engine in the room, although it didn't prevent me from getting...

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1Thank PuckoV1
Rossy S, Manager at Crowne Plaza Hotel Englewood, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our Shuttle Drivers. Thank you from all...

Reviewed 1 January 2014 via mobile

We were here for one night. Check in was smooth. The hotel lobby is nice. When we got off the elevator for our floor, the smell was of a musty odor (old) a bit overwhelming. The room furnishings were nice and the bed was comfortable (most important). However, there was a big crease (bunched) in the carpet. There were pieces...

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Thank Geocacher48
Rossy S, Manager at Crowne Plaza Hotel Englewood, responded to this review

Thank you for taking the time to share your recent experience with us. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. I am truly sorry for the unusual condition of the room you received during your stay. I have taken note of your valuable comments. Please...

Prague, Czech Republic
Reviewed 15 December 2013

I traveled to NJ for one day only from Europe and stayed at this hotel since it was close enough to the office. Arrived late and despite of some issues with the e-keys was pretty happy with the room size and overall arrival experience. The heating system was odd (compare to those high-tech I see in any hotel in Europe)....

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1Thank Euroedmus

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
You ve just found Englewood s best kept secret! Located right off Route 4 and minutes from downtown Manhattan, the Crowne Plaza Englewood provides the perfect blend of comfort, convenience and service. Visit the many fine restaurants and shops of downtown Englewood. Take in a show at Bergen Performing Arts Center. Catch the game at Yankee Stadium, Citi Field or the Izod Center. Visiting New York City? New Jersey Transit bus transportation is only a few blocks away. Successful meetings start here! We are close to many corporations such as: Unilever, Samsung, LG Electronics, Staples, Cognizant and CareOne. Ready to relax after a big day? Settle into one of the spacious guest rooms at this first-class Englewood New Jersey hotel - with stylish furnishings and features that evoke the comforts of home. Unwind in our large heated swimming pool, or work out in our fully equipped exercise room. Planning a wedding or social event? Our on site catering staff is at your service, ready to create the perfect ambiance for every occasion. Experience unsurpassed elegance at this contemporary-style hotel in Northern New Jersey, where you'll find a variety of services. ... more   less 

Additional Information about Crowne Plaza Hotel Englewood

Address: 401 S van Brunt St, Englewood, NJ 07631-4604
Region: United States > New Jersey > Englewood
Price Range: $180 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Englewood 3.5*
Number of rooms: 194
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Also Known As:
Crowne Plaza Englewood
Englewood Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Englewood staff and other travellers.
9 questions
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Danbury, Connecticut
gatineau
5 months ago
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Englewood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a floor that have an ice maker.”
 of 5 bubbles culebracook, 13 Jul 2016 | Read review
“Lower floor: less elevator wait; 3rd floor has laundry; 6th floor has ice machine.”
 of 5 bubbles 133charlesk, 29 Jun 2016 | Read review
“Ice machine on 8th and 9th floor.”
 of 5 bubbles BlkLily, 26 Apr 2016 | Read review
“Hotel itself was nice and comfortable. If were not for the smell, it would have been a good hotel.”
 of 5 bubbles ccrawf2, 25 Apr 2016 | Read review
“The executive rooms are located on the 8th & 9th floor where there are less noisy guests.”
 of 5 bubbles Cricket59, 19 Apr 2016 | Read review
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