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Crowne Plaza Hotel Fairfield

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Room & Suite (37)
Dining (12)
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Overview
  • Excellent44%
  • Very good27%
  • Average16%
  • Poor6%
  • Terrible7%
Travellers talk about
“front desk”(50 reviews)
“business hotel”(8 reviews)
“breakfast buffet”(12 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (332)
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Traveller rating
137
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22
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137
82
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22
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All reviewsfront deskbusiness hotelbreakfast buffetroom was spaciousbusiness triproom servicenew jerseywillowbrook mallwedding guestsindoor poolhotel restauranttargeteventconferencehousekeepingsalescouch
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1 - 5 of 311 reviews
Reviewed 9 March 2018

the hotel was almost exactly like the website only the bed is bigger in the picture. the breakfast was very nice, everyone is very friendly. had a small issue figuring out the hot & cold option of the shower.More

Thank Abigail P
Response from CPFairfieldNJ, Manager at Crowne Plaza Hotel FairfieldResponded 14 March 2018

Good Morning Abigail P, Thank you for taking the time to provide us with your feedback. It's always a pleasure to hear positive comments about our amenities and our staff. Please accept my sincerest apologies for any misleading with the size of our guest room...More

Hotel's Favourite
Reviewed 29 June 2017

This was a great hotel to stay if you have children and plan on going to NYC. Restaurants and Target within walking distance. Rooms were clean. Although hotel was completely filled with kids from tour groups, it was quiet and clean.

1  Thank ruudk826
Reviewed 7 March 2018 via mobile

Rooms were dated, smelled like smoke, no microwave/mini fridge, beds are old and worn out, carpets had crumbs, bath had hairs, chipping paint, mold in bathroom. Avoid if you can. The pool is nice and the staff were helpful.More

Thank bpulice
Response from CPFairfieldNJ, Manager at Crowne Plaza Hotel FairfieldResponded 14 March 2018

Good Morning bpulice, Thank you for staying with us and providing us with your feedback. As we take pride in providing a memorable experience for our guests, it seems we've fallen short of this during your recent stay. Please accept my sincerest apologies for your...More

Reviewed 25 January 2018 via mobile

Seems a little tired. Room comfortable but super low toilet and toilet paper holder on wall. Felt like it was made for a child. Bathroom very small. Walls thin. Can hear neighbors talking in their rooms. Breakfast buffet adequate. Parking ok. Hard getting in and...More

Thank Jody B
Response from Joseph M, General Manager at Crowne Plaza Hotel FairfieldResponded 26 January 2018

Dear Jody B, Thank you for staying with us and for the candid review. I appreciate your positive comments about the comfort of our guestrooms. On the other hand, it seems we were not able to make your stay 100% satisfactory. I am very sorry...More

Reviewed 6 January 2018

My family and I have stayed at this hotel a few times in the last several years with our group from Brooklyn. On our most recent stay in December, I was disturbed and disgusted to hear from some of the employees that the banquet maitre...More

1  Thank Daniel B
Response from Joseph M, General Manager at Crowne Plaza Hotel FairfieldResponded 14 January 2018

Dear DBraunstein, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Crowne Plaza Fairfield. Please accept my sincerest apologies in what was clearly a disappointing experience. Your comments are as you mentioned, very...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$157 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$157 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (74)
Room & Suite (37)
Dining (12)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
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Kathy S
23 January 2016|
AnswerShow all 2 answers
Response from chritina888 | Reviewed this property |
I am just traveller , I don't have menu , I love the restaurant across the hotel is '' Jose Tejas " address is 647 Route 46 west Fairfield NJ . good Mexican food , big place . you can go to google and type '' Jose Tejas... More
0
Votes
Room Tips
"Do not stay here****Not Safe*****"
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"Don't think there is a bad room"
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"Sleeping rooms were not used for this visit."
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"When making a reservation, ask to not be near the ice/vending machines or elevators."
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