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Crowne Plaza Hotel Fairfield

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Crowne Plaza Hotel Fairfield
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306 Reviews from our TripAdvisor Community

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Singapore, Singapore
Reviewed 2 July 2016

This hotel is just 10 miles away from my contractor, is better equipped than the hotel we stayed previously. Moreover the there are mall within walking distance, which provide more choice in term of food. The staffs of the hotel are friendly and helpful. Breakfast was continental style, choice is limited but sufficient.

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Helpful?
Thank teowsoon
cpff, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Mantua, Ohio
Reviewed 23 June 2016

We stayed one night waiting for our first choice hotel to become available. The hotel was old, the staff was not friendly or accommodating, and the room was in need of renovation. The area was seedy as well. We were not comfortable staying at this venue.

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Thank patty12657
cpff, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you for sharing your experience with us from your recent stay. Our hotel went through a $12.5 million dollar renovation just five years ago and we continuously make improvements to our property each year from wireless internet upgrades to new hallway carpeting to brand new door locks and more. We are sorry to hear that we were not able...

Amsterdam, The Netherlands
Reviewed 18 June 2016 via mobile

Overall it's a good choice. My room was very comfortable with a king-size bed, good armchair to relax in, decent bathroom, and a coffee machine. Drawbacks are that there was no safe in the room so valuables need to be kept in a safe at reception. Also there is an adjoining door between rooms which meant I could hear my...

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Helpful?
Thank Joel019
cpff, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you for your review of our hotel. We are happy to hear your stay with us was enjoyable. We value your feedback and we will share your comments with our staff to see if we can improve upon those drawbacks that you mentioned. We are always looking to make improvements so we thank you for sharing your thoughts with...

Lynchburg
Reviewed 12 June 2016

We were in NJ to attend our 50th college graduation reunion. The Crown Plaza was the hotel selected for the out-of-town travelers. The hotel is very open and bright. The desk staff was exceptionally friendly and helpful throughout our 3 day stay. The rest of the staff was equally helpful and friendly.The rooms were very nice; clean, well decorated, good...

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Helpful?
Thank lynchburgfoodie542
cpff, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you very much for taking the time to share your experience with us from your 3 day stay at Crowne Plaza Fairfield. We appreciate the detailed comments that you have touched upon and are thrilled that all aspects of your stay were "just excellent!" We strive to provide exceptional service and your review proves that we were successful in...

Atlanta, Georgia
Reviewed 8 June 2016

As a professional traveler, the really good places and folks always stand out like the Crown Plaza in Fairfield. The staff are extremely accommodating, especially that Keanah, best front desk person I've seen in a year! She bubbles with enthusiasm and charm while working hard to make sure that everything is perfect for your stay. The room is very comfortable...

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Helpful?
Thank mrgregg333
cpff, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you so much for your review of our hotel and for your recognition of Keanah's stellar service! We are delighted to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We can't wait to welcome you back again very soon!

Reviewed 2 June 2016 via mobile

Beds were very small, room keys did not work, pool was closed until 3:30pm approximately after we asked before making our reservation if the pool would be available. Shuttle driver seemed to be having a bad day, did not even acknowledge us and kept hitting the brakes. Food wasn't delivered to our room, we had to call. Breakfast was good,...

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Helpful?
Thank GabyVzla23
cpff, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

Winter Garden, United States
Reviewed 28 May 2016

Just stayed here for 4 nights along with several associates. Nice hotel, good breakfast with friendly staff. The bad news is all we talked about at breakfast was how lousy we all slept because of the loud Air Conditioner compressors in all of our rooms. They go on every 20 minutes and wake you up like clockwork. The noise is...

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Thank Daniel S
cpff, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

The Villages, Florida
Reviewed 15 May 2016

Stayed 5/5 on a 5K point reward night. Our first thoughts on the hotel was that it was large and impressive. It is just off main road with plenty of parking although it is a long way from the front desk. The lobby area is large, clean and well designed. Check in was very cordial and professional with a helpful...

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Thank Jerry C
cpff, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you so much for your review of our hotel and for taking the time to share your comments with us. We appreciate your loyalty as a valued IHG Rewards Club Member and we thank you for choosing Crowne Plaza Fairfield for this Reward's Night reservation. We appreciate your comments and will share them with our staff. We hope you...

Reviewed 8 May 2016

Stayed here on 5/4 and had a terrific meal & a great nights sleep. Kudos to front desk for making check in and out a breeze. The Chives restaurant served us a great meal and our waitress Maria was the best. My wife had the roasted chicken and I had the braised short rib and the soup sampler. Just sorry...

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Thank Lucille S
cpff, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. Our staff strives to provide exceptional service to all of our guests and your comments let us know that we are doing just that. It's something our staff takes great pride in, so we value your feedback. We hope you had...

Reviewed 6 May 2016

A pleasant and attentive woman. Work hard throughout the hotel in different places, lobby, rooms in the day and restaurant at night. Always with her smile and her pretty eyes, excellent worker. I congratulate women with joy and love of work there are not many.

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Thank david o
cpff, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you for taking the time to share your comments with us. We appreciate your recognition of Pilar's hard work and contagious smile. We are lucky to have her as part of our team and we will be sure to share this review with her! We look forward to having you as our guest again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly renovated Crowne Plaza Fairfield sets the standard for quality & convenience in northern New Jersey. Situated in the heart of Essex County s corporate community just bordering Morris County, the hotel boasts ease of access to I-80, NJ Turnpike, Garden State Pkwy, I-280, Rt. 46, just 30 miles from NYC, and 21 miles from Newark Int l Airport. With the easy access to New York City, Giants Stadium, the Meadowlands Sports Complex, Rutgers University, the Williowbrook Mall, and many upscale restaurants, our location is exceptional. This hotel is perfectly located for business & group travelers close to Bayer Healthcare, RICOH Corp., Covanta Energy, Konica Minolta, Cytec Industries, Chilton Memorial Hospital, and BAE Systems with complimentary shuttle service to the surrounding businesses. Our hotel features 204 renovated guestrooms & suites offering: The Crowne Plaza Sleep Advantage seven layers of comfort combined with special amenities provide a fabulous night s rest! Our rooms offer complimentary, wireless Internet, in-door pool, sauna, health club, restaurant, and lounge. In addition, we are known as The Place To Meet in New Jersey with 16,000 square feet of flexible meeting space. The most important day of your life should take place in our Grand Ballroom with its cascading waterfalls and marble dance floor. Whether your trip is business or leisure, rest assured that your stay at the Crowne Plaza Fairfield will be memorable. ... more   less 

Additional Information about Crowne Plaza Hotel Fairfield

Address: 690 Route 46 East, Fairfield, NJ 07004 (Formerly Prime Hotel & Suites)
Region: United States > New Jersey > Fairfield
Price Range: $201 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Fairfield 3.5*
Number of rooms: 204
Reservation Options:
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Also Known As:
Crowne Plaza Fairfield
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Fairfield staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Fairfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from Ice Machines”
 of 5 bubbles , 9 Feb 2017 | Read review
“Rooms on the 5th floor are quieter, but most rooms are just fine.”
 of 5 bubbles JerryR242, 6 Oct 2016 | Read review
“No tip...but the standard rooms are great!”
 of 5 bubbles CeriM113, 3 Aug 2016 | Read review
“Not much to view here.”
 of 5 bubbles deboraha956, 24 Jul 2016 | Read review
“435 is fantastic”
 of 5 bubbles mrgregg333, 8 Jun 2016 | Read review
5 of 5