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The Westin Jersey City Newport

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The Westin Jersey City Newport
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1,386 Reviews from our TripAdvisor Community

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Panama City, Panama
Reviewed 4 days ago NEWvia mobile

Stayed in many Westin's , this one was average. People working by the reception were nice. The rooms had double beds, pillows were uncomfortable ( first time). I stayed there with my two teenagers. Loscation is good,close to the path to go to Ny o Nj. Room service after 10:30 doesn't serve great food ,had to order a pizza. They...

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Helpful?
Thank Koms70
Westin J, Manager at The Westin Jersey City Newport, responded to this review

Dear Koms70, Thank you for taking the time to review your recent stay with us. Feedback is our best opportunity to hear the voice of the customer and to learn the areas in which we can improve our services. We apologize for not meeting your complete satisfaction. Should you find yourself in Jersey City again, we hope you'll give us...

Washington DC, District of Columbia
HOTEL’S FAVOURITE REVIEW
Reviewed 9 January 2017

At first hesitant to book at this hotel as my objective was to see the Christmas lights in New York City. However, I was glad I stayed here as it was conveniently located near the Path Train Station, surrounded by great restaurants and a shopping mall. Excellent location, awesome view of the Freedom Tower, Ground Zero..so beautiful at night. The...

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Helpful?
Thank Lsamoy
About Hotel's Favourite Review
Westin J, Manager at The Westin Jersey City Newport, responded to this review

Thank you for an excellent review, Lsamoy. It was wonderful having you!

Dallas, Texas
Reviewed 1 week ago via mobile

Hotel is convenient for a Giants game at MetLife Stadium. Rooms are clean and comfortable. The food is good in the hotel bar. It's easy to get taxi or Uber from the hotel. The staff was attentive. It did take almost an hour to get back from dinner in Manhattan.

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Helpful?
Thank nbagdtx
Westin J, Manager at The Westin Jersey City Newport, responded to this review

Thank you for much for visiting with us!! We hope to see you again soon.

Illinois
Reviewed 2 weeks ago

We stayed in the fall of 2016. Check in was fast, and our room was beautiful with a view of the new One World Trade Center across the river. We had mentioned that it was our anniversary, and a bottle of champagne and chocolate strawberries were sent to our room. We had either a government or senior rate which was...

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Helpful?
1Thank jolily
Westin J, Manager at The Westin Jersey City Newport, responded to this review

Hi Jolily, We try our best to take care of our guests. Thank you for the wonderful review! Congratulations again on your anniversary.

Portsmouth, United Kingdom
Reviewed 2 weeks ago via mobile

Only stayed for one night but room was quiet, spacious and clean. Had good facilities in room including a coffee maker with Starbucks coffee. Bar area was calm and not over crowded. Didn't use any other facilities so can't comment but would certainly return. It's in a quieter area of town but a mall is close by with some good...

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Helpful?
Thank Farndy
Westin J, Manager at The Westin Jersey City Newport, responded to this review

Dear Farndy, We are happy you enjoyed your stay with us and appreciate your time in sharing with us your experience. Please come back any time!!

Naples, Florida
Reviewed 2 weeks ago via mobile

Hotel should be 4 star. Why it's not: room and elevator keys often don't work. Front desk comments that guests just don't know how to use them. Really? It's not funny after the 7th time in 2 separate stays. Also gift shop workers are rude and for all charges you need 5 dollar minimum. So if you have no cash...

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Helpful?
Thank Tom G
Westin J, Manager at The Westin Jersey City Newport, responded to this review

Dear Tom G, Thank you for staying with us and sharing a review. We are sorry to read that we failed to meet your complete satisfaction. Should you find yourself in Jersey City again, please allow us the opportunity to improve upon this experience for you. Please email westinjerseycity@westin.com when ready to plan your next visit so we can help...

Munich, Germany
Reviewed 3 weeks ago

This hotel is conveniently located in New Jersey news the Holland Tunnel, which makes getting around really easy. Unfortunately the hotel has some cleanliness and services issues. My bedcover was full of blood from the previous guest (see picture), which was not only health endangering, but also disgusting. Additionally I put in laundry to the hotel service, and due to...

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Helpful?
Thank Patrick_Bateman
Westin J, Manager at The Westin Jersey City Newport, responded to this review

Dear Mr. Bateman, We are very concerned to read this. At your earliest convenience, kindly send us a private message with your preferred contact information and stay details (confirmation number and dates) to westinjerseycity@westin.com ? We would like to connect with you directly to further discuss.

Kennesaw, Georgia
Reviewed 4 weeks ago

Stay here often.We have a ritual eat pizza down the street(walking distance) afternoon we get there. Then ride Path to NY ,eat breakfast at Cozi's same St., ride Path spend day in NY see plays. Store next street and Mall within walking distance.

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1Thank mbeasley8477
Westin J, Manager at The Westin Jersey City Newport, responded to this review

Thank you for being a loyal guest and sharing your memories with us, Mbeasley8477! So glad you enjoy our lower Jersey City location.

Reviewed 4 weeks ago via mobile

We stayed there for two days, service was good and staff really friendly. Expected our room to have river view but it wasn't. Also would like to stay on the top floors with good view next time. Path station is near by so we could explore the NJ and NYC. The hotel didn't provide complementary breakfast in spite of sky...

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Helpful?
Thank Xaama N
Westin J, Manager at The Westin Jersey City Newport, responded to this review

Dear Xaama, Thank you selecting the Westin Jersey City Newport. We appreciate you taking the time to review your recent stay and hope to welcome you back. Should you find yourself in Jersey City again, please let us know your stay dates by emailing to westinjerseycity@westin.com so we may ensure it is a great one.

Lancaster, Pennsylvania
Reviewed 4 weeks ago

The room was really nice, bathroom amazing with a waterfall shower head and plenty of room. The bar was friendly and fun. When I got to the room, I couldn’t find the remote and within 3 minutes the front desk had a person deliver the remote. Really fast service. When I go back to Jersey City, I will be staying...

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Helpful?
Thank Mike M
Westin J, Manager at The Westin Jersey City Newport, responded to this review

Dear Mike, Thank you for sharing your experience at the Westin Jersey City Newport! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you so much for visiting with us and look forward to your return.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated on the waterfront Financial District of Jersey City, our AAA/CAA Four Diamond hotel is just 200 steps and one subway stop to NYC. Featuring spacious guest rooms and inspiring view of Manhattan we're walking distance to great restaurants on the Hudson waterfront. Explore our hotel renovation, escape to the serenity of our 429 Jersey City accommodations and treat yourself to a stay in one of our elevated rooms for stunning view of the NYC skyline. Experience the rejuvenating Heavenly Bath and the signature Westin Heavenly Bed, perfect for a blissful night's sleep. ... more   less 

Additional Information about The Westin Jersey City Newport

Address: 479 Washington Boulevard, Jersey City, NJ 07310-1972
Region: United States > New Jersey > Jersey City
Price Range: $300 - $668 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Jersey City Newport 4*
Number of rooms: 429
Reservation Options:
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Also Known As:
The Westin Jersey City, Newport Hotel Jersey City
Westin Jersey City Newport
The Westin Jersey City Newport New Jersey
Hotel Style:
#2 Romantic Hotel in Jersey City
#2 Business Hotel in Jersey City
#3 Family Hotel in Jersey City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Jersey City Newport staff and other travellers.
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Questions? Get answers from The Westin Jersey City Newport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose high floor to see the great view of the Freedom Tower... beautiful at night!”
 of 5 bubbles Lsamoy, 9 Jan 2017 | Read review
“Request a higher level floor to improve the views of the city and the Hudson”
 of 5 bubbles O2777LRluisa, 2 Jan 2017 | Read review
“rooms on the 8 floor was quiet”
 of 5 bubbles jsanders07208, 26 Dec 2016 | Read review
“Sunrise and sunset with a view of Manhattan skyline on the Hudson Corner suites are large, sunny and super awesome bathrooms!”
 of 5 bubbles Spglifeplat, 22 Dec 2016 | Read review
“Higher for better views and less noise from the adjacent bar.”
 of 5 bubbles DutchTree, 1 Dec 2016 | Read review
5 of 5