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About
#1 of 2 hotels in Lakewood
Location
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Value
The Hilton Garden Inn Lakewood NJ hotel is conveniently located in Central New Jersey just off Exit 88 of the New Jersey Garden State Parkway on Route 70. The hotel is centrally located between New York City, Philadelphia and Atlantic City with easy access to Atlantic City, Philadelphia and Newark Liberty International Airports. The Hilton Garden Inn Lakewood New Jersey hotel is near Point Pleasant and Seaside Heights beaches, boardwalks and amusements parks, Lakewood Industrial Park, Lakewood Blue Claws Baseball, the Ritacco Center and Six Flags Great Adventure Theme Park, Safari and Hurricane Harbor.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Convenience store
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Room service
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English
Location
37Car recommended
Grade: 37 out of 100
434Restaurantswithin 10 km
56Attractionswithin 10 km
Contact
1885 Highway 70 West, Lakewood, NJ 08701-7394
Getting there
Car HireSee all Lakewood car hire
1025Reviews5Q+A86Room tips
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We have been at this hotel a few years ago and once in 2011 and we booked our overnight stay because we were happy with their services until now. We arrived to our room and opened the refrigerator to store my insulin and smelled a horrible smell due to a sandwich that was left on the top shelf which my husband discarded. I wanted to take a bath before going to a wake and the stopper did not work, I mentioned it to the front desk which they gave me a few wash clothes to block the drain. (Which did not work) We left and returned for the night. We tried to get a good nights sleep until we woke up at 1:00am feeling too warm and we’re not able to sleep until 4am. We tried to turn the air/heat off but there was a sign stating that it is controlled by the office. My husband eventually was able to turn off the entire system. When I finally woke and was getting out of bed I noticed a huge stain on the sheet that made us wonder if the sheets were changed at all. I would never recommend this hotel to anyone. I did take a picture of the stained sheet.…
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jenny Halat, General Manager at Hilton Garden Inn Lakewood
Responded 8 Feb 2023
Thank you for your review and feedback. We are disappointed you did not enjoy your recent stay with us. We will discuss your comments with the entire staff and reiterate the importance of providing exceptional customer service at all times and go over the ways to properly handle and respond to these situations. We sincerely apologize this was your experience, and we hope you give us another chance in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Clean, updated, quiet. We were in town for a family reunion and didn’t have many hotel choices. So glad we chose this one. It’s in a great location with lots of shopping. We left two days early due to a tropical storm and they refunded both nights. Very pleased!
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Julia Coppock, Marketing at Hilton Garden Inn Lakewood
Responded 13 Jul 2021
Thank you so much! We wish you safe and happy travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I'm a Diamond member presently staying at this hotel. I usually stay at other Hilton brands and this is my first time in a Hilton Garden Inn. I didn't notice when I checked in that they didn't say anything about breakfast but I went to ask today about the daily credit toward that and they informed me that I have selected to receive 750 Hilton points instead of a daily breakfast credit. I have never stayed at an HGI before so I definitely have never made such a selection, but sure enough when I go in and look that's the option that's checked off by default. They say there is nothing that can be done. So basically we miss out on 2 days of breakfast to receive 750 Hilton points, which is worth about $3.75 in award stays. The fact that Hilton would even give this choice in the first place is laughable and primarily disadvantages members who don't understand that Hilton points are only worth about half a cent each. But I also think it's regrettable that the hotel staff does not have an interest in rectifying a situation like this when clearly there has been a mistake and the result is that a supposedly valued guest is not going to get something they obviously had reason to expect. This is not in keeping with the Hilton Garden Inn Promise they post prominently around the building. But, I always say if you're going to take advantage of someone, at least do it with a smile. Two stars for friendliness and for the facilities overall being adequate.'…
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jenny Halat, General Manager at Hilton Garden Inn Lakewood
Responded 12 Dec 2022
We apologize that the food and beverage program was not explained at check-in, and we will discuss it with our staff. We hope you'll consider giving us another chance in the future and wish you happy travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had an excellent day at this hotel. If you want a super modern room, this might not be the hotel for you, but everything was cleaned and worked fine. This is one of the only properties I've stayed at in a long time where they clean my room before I left. The front desk with courteous and efficient and the property isn't good working order. The only downside I see of this property is that it's a little bit difficult to find, so you will have to take your time with your map program... But once you do it once, you'll be fine.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jenny Halat, General Manager at Hilton Garden Inn Lakewood
Responded 15 Sep 2022
Thank you so much for the incredible review and for being our guest. We're thrilled you enjoyed your stay, and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The property is very clean. Staff is friendly and very accommodating. If you are looking for a nice place to say it is right off the parkway and close to the venues where we needed to go. Would highly recommend!
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Review collected in partnership with Hilton Garden Inn
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jenny Halat, General Manager at Hilton Garden Inn Lakewood
Responded 13 Sep 2022
Thank you for the outstanding review!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My mom and I visited this hotel for a mother/daughter getaway. I've been to quite a few Hiltons. Although this hotel was clean and very comfortable, it was not very convenient. They have a downstairs restaurant, however, they do not offer free breakfast. There's no room service (food) and there is no nearby outside restaurants that will deliver. You call to make an order then hoof it for pick up. The front desk was very kind and professional. We enjoyed a smooth check-in. Everyone was courteous and respectful. This hotel is 8- 10 miles from the shore. Although our overall experience was pleasant, we felt the hotel could offer more.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jenny Halat, General Manager at Hilton Garden Inn Lakewood
Responded 6 Sep 2022
Thank you for your review and feedback. We are glad you and your mom enjoyed your stay with us for a little getaway! Hilton Garden Inn's do not offer complimentary breakfast, but we do have many delicious options available for an additional fee. We're surprised to hear that nearby restaurants wouldn't deliver, as we do have several options in the vicinity. We will look into this. Thank you again for your review, and we hope you choose to stay with us again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We needed a place while in town on business and there weren't a lot of options. It was clean and had food and shopping close by. Because it's considered a "shore town" I felt that the rooms were over priced for what you got. If you are Diamond and receive a food & beverage credit be sure that they actually deduct it from your final statement. I have this problem at most Hilton Garden Inn's.
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Date of stay: May 2022Trip type: Travelled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jenny Halat, General Manager at Hilton Garden Inn Lakewood
Responded 5 Jul 2022
Thank you for your review and feedback. We are pleased you enjoyed your stay, and we hope you consider staying with us in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Electrical outage occurred. Not their fault. But their lack of Emergency Preparedness is their fault. No lights, air conditioning, no elevator service. This lasted about 9 hours. I can walk down the stairs but would never be able to walk up. We were on the third floor. I am in my mid seventies. I had just taken my diabetic medication prior to going down for breakfast when this happened. I had no food available to me. We were trapped in our room. No one came to check on us. Should they not have come around and knocked on the doors to see if people are ok? Maybe the kitchen staff could have offered cold sandwiches? Something! Finally we attempt to make it down the stairs. NO EMERGENCY LIGHTING!!! Dark stairwells. They hung little patio lights here and there that were losing their power. I could not see my footing and tripped down 2 stairs. Don't they have a generator for emergency lighting in the stairwells? Horrible experience. The lobby looks ok. But the room was a nightmare. Dirty, dusty, mildew smell coming out of vents. Furniture chipped, stained and old. The bed was a nightmare. Worst mattress in a hotel we have ever experienced. Lumpy and hard at the same time. Our backs and hips hurt each day. We were entitled to breakfast each day. 2 days no breakfast was available. We were no compansated. The hotel used to offer a full buffet breakfast that was quite good. They should really go back to that. We have been customers in this hotel for years. It is not the same. …
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jenny Halat, General Manager at Hilton Garden Inn Lakewood
Responded 20 Jun 2022
We sincerely apologize this was your experience. As you mentioned, the power outage was completely out of our control and the whole area was without power for a significant amount of time. Unfortunately, this means the elevator was unusable. We did our very best to illuminate the hallways and stairwells to the best of our ability. Team members were constantly walking the halls and were happy to assist guests with any requests. For safety reasons, food was not able to be served because we did not have any refrigeration. The Shop was available with sundries and snacks. Again we sincerely apologize this was your experience, but we assure you this is not typical of our hotel. We hope you give us another chance in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was very clean and comfortable and I want to remember it if I am in the area again. It was convenient to get back on Garden State Parkway if needed and had its own convenient store and places nearby.
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Review collected in partnership with Hilton Garden Inn
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jenny Halat, General Manager at Hilton Garden Inn Lakewood
Responded 31 May 2022
Thank you so much!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Hilton Garden Inn is not a luxury hotel by any means, but it is what you need it to be, clean comfortable, and pleasant. we had a good stay while in town and would stay again. Early check in was espescially appreciated.
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Review collected in partnership with Hilton Garden Inn
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jenny Halat, General Manager at Hilton Garden Inn Lakewood
Responded 31 May 2022
Thank for the amazing review and for being our guest! We're thrilled you enjoyed your stay, and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$198 - US$290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn lakewood hotel lakewood, lakewood hilton garden inn
LOCATION
United StatesNew JerseyLakewood
NUMBER OF ROOMS
110
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Claim Your ListingHILTON GARDEN INN LAKEWOOD: UPDATED 2023 Hotel Reviews, Price Comparison and 106 Photos (NJ) - Tripadvisor
Frequently Asked Questions about Hilton Garden Inn Lakewood
Which popular attractions are close to Hilton Garden Inn Lakewood?
Nearby attractions include Shore Shot Pistol Range (1.1 km).
What are some of the property amenities at Hilton Garden Inn Lakewood?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Hilton Garden Inn Lakewood?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hilton Garden Inn Lakewood?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Lakewood?
Conveniently located restaurants include Turning Point of Brick, LongHorn Steakhouse, and Houlihan's Brick.
Are there opportunities to exercise at Hilton Garden Inn Lakewood?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Lakewood?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Lakewood offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Lakewood?
Many travellers enjoy visiting Allaire State Park (11.4 km) and Squan Beach Life-Saving Station #9 (12.9 km).
Is Hilton Garden Inn Lakewood accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.