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Homewood Suites by Hilton Mahwah

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Homewood Suites by Hilton Mahwah
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448 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Mahwah
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Showing 432: English reviews
Venice, Florida
Reviewed 8 September 2016

Overall the Hotel is clean, under staffed which you can feel the energy from the ones that are working. We pay for service and smiles. Not attitude. The hotel needs more friendly staff with a pleasant attitude.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 277dinac
david_strauss, General Manager at Homewood Suites by Hilton Mahwah, responded to this review

Thank you for taking time to share with us feedback from your recent visit to our hotel. Comments from guests allow us to learn and improve so that we can continue to provide exceptional stays for guests. Once again thank you for sharing with us your feedback and wish you the best for the remainder of 2016 and the best...

Syosset, New York
Reviewed 6 September 2016

The staff was not gracious or welcoming or helpful. Nor polite. A/c in the main parts of the hotel was not working. The pool was ok but the towels ran out both days. Going through revamping but got a room with plastic on the windows.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank skbeachqueen
david_strauss, General Manager at Homewood Suites by Hilton Mahwah, responded to this review

Thank you for taking time out of your busy schedule to share with us comments regarding your recent stay with us. Feedback from guests such as yourself help management identify issues they may have never known existed before. It is our goal to ensure that every guest staying with us is truly satisfied and I am sorry this was not...

Brooklyn, United States
Reviewed 3 September 2016

Best hotel for any trip - my kids are still getting over how helpful and large the rooms were and amazing the staff are - I will for-sure be back . My room was a 2 room suite and my kids will always talk about 2 bathroom , 3 tv's and the space. AMAAAAAZZZZINGGGGGG

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Avrohon D
david_strauss, General Manager at Homewood Suites by Hilton Mahwah, responded to this review

Thank you for taking time out of your busy schedule to share feedback regarding your recent stay with us. It is our goal to ensure that every guest staying with us is completely satisfied with their stay and I am glad we were successful with your stay. Once again thank you very much for your positive comments and look forward...

Reviewed 31 August 2016 via mobile

I am a loyal Hilton person, so I am purely comparing the hotel to what I am expecting from the Hilton brand: The hotel is in a very convenient business park off a major highway. Grounds are very nice and staff is very professional and peasant. There are nice conference rooms and they looked clean and organized. Every time I...

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Helpful?
Thank Maria M
Management response:

Thank you for taking the time out of your busy schedule to provide feedback regarding your recent stay. Comments from guests such as yourself help management identify issues they may have not known existed. Detail is a very important aspect of daily operations and I apologize that you identified a few items that we missed. It is our goal to...

Lexington Park, Maryland
Reviewed 31 August 2016

Fantastic place to stay. Comfortable, clean, convienant and has outstanding professional staff. Great breakfast. I'd recommend staying at this property -- not far to New York City, yet located in rural area with plenty of restaurants and things to do.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank raymondb973
Management response:

Thank you for taking time out of your schedule to share with us comments regarding your recent stay at our hotel. Feedback from our guests is very important as it provides direction for us either for improvements or for accolades for the efforts made by our staff. It is our goal to ensure that every guest is 100% satisfied with...

Reviewed 27 August 2016 via mobile

The service was tremendous, every member of staff I met was very kind, and helpful! I had waffles for breakfast and I loved em. The cleaning staff did a really good job of cleaning the rooms, and the wifi was fast throughout my entire stay. It wasn't the wifi that you constantly had to keep entering the code for. Over...

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Helpful?
Thank Michael R
Management response:

Thank you for taking the time out of your busy schedule to share with us comments regarding your recent stay with us. It is our goal to ensure that every guest staying with us is 100% satisfied and I am glad that in this case we were successful. Once again thank you for your feedback as this will be shared...

new jersey, United States
Reviewed 25 August 2016

the one bedroom suite was beautiful and clean. very nicely set up with the room off the sink/bathroom and the living room completely separate. very comfortable. pool looked beautiful from our window. didn't have a chance to use it but water was crystal clear and was in the sunshine. staff was very pleasant and we really had a nice stay....

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Dina N
Management response:

Thank you for your comments regarding your recent stay at our hotel. Comments from guests such as yourself help management share the issues whether positive or negative so that they can be used as a tool to incent or praise the staff with. We are extremely happy that you enjoyed your stay with us and hope to be able to...

Brooklyn, New York
Reviewed 25 August 2016

Staff was great, room was nice, clean and roomy - however the room had plastic over the windows due to renovations and also had MANY children running through the halls because the hotel is being used as a meeting space/temporary synagogue.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank ROSEMARY C
Management response:

Thank you for your comments regarding your recent stay with us. I am glad you enjoyed our new look and hope you will be able to visit us again in the next few weeks once the exterior renovation of the hotel is complete. The plastic over the windows was set up as to avoid potential odors/noise or over paint from...

Winchester, United States
Reviewed 23 August 2016

The hotel was very accomodating of our costuming needs and extra towel needs that came with our group of 7 including children in the 2 bedroom suite with full kitchen. We all had room to dress and be close to the Faire itself then undress and relax with enough ammenities and space for everyone. We will definetly stay again next...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Pamela S
Management response:

Thank you for your feedback regarding your recent stay. It is our goal to ensure that every guest staying wit us is truly satisfied and I am glad we were successful with your stay. We realize that details are very important to all of our guests thus we are always zeroing in ways to be more specific in our guests...

New York, United States
Reviewed 18 August 2016

Great place to stay very reasonble priced. Available also are 2 bedroom suite very nice place with new and fresh look. Recommending this for family or business. If you visit north NJ this is the pace to stay for the best price and service

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Shmuel B
Management response:

Thank you for taking time out of your busy schedule to share with us comments regarding your recent stay at our hotel. Comments from guests such as your self help management show the staff that their efforts are not wasted and that our guests truly appreciate them. We are glad that you were happy with your stay as that is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Homewood Suites by Hilton® Mahwah is conveniently located less than 5 miles from Darlington Golf Course, Ramapo College of New Jersey and Campgaw Ski Mountain in Mahwah, New Jersey. Visit our hotel and enjoy full breakfast each morning, evening dinner & drinks and complimentary Wi-Fi. Whatever the reason for your visit, relax and keep in shape at our fitness center, outdoor pool, & putting green. Explore many Mahwah area attractions just steps from our centrally located hotel. ... more   less 

Additional Information about Homewood Suites by Hilton Mahwah

Address: 375 Corporate Dr, Mahwah, NJ 07430-2012
Region: United States > New Jersey > Mahwah
Price Range: $173 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Mahwah 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Mahwah Hotel Mahwah
Hilton Mahwah
Homewood Suites Mahwah
Homewood Mahwah
Mahwah Hilton
Mahwah Homewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Mahwah staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Mahwah staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on side facing Senior Center were quiet and didn't get hit by the morning sun.”
 of 5 bubbles TK1954, 28 Jan 2017 | Read review
“off of the main highway quiet”
 of 5 bubbles xmascarolyn12, 27 Jan 2017 | Read review
“I like the top floor, facing outward for a nicer view.”
 of 5 bubbles 900kater, 26 Dec 2016 | Read review
“Third floor only! The ground floor is very loud!”
 of 5 bubbles MichelleI369, 25 Sep 2016 | Read review
“Our room faced the interior courtyard so was somewhat shielded from any highway noise.”
 of 5 bubbles ka2ivs, 5 Feb 2016 | Read review
5 of 5