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Sheraton Mahwah Hotel

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Traveller (131)
Room & Suite (35)
Dining (5)
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Overview
  • Excellent23%
  • Very good38%
  • Average19%
  • Poor10%
  • Terrible10%
Travellers talk about
“club level”(11 reviews)
“office space”(5 reviews)
“beautiful hotel”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Mahwah Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Mahwah Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (456)
There are newer reviews for Sheraton Mahwah Hotel
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All reviewsclub leveloffice spacebeautiful hotelstarbucks coffeetop floornew jerseyloved this hotelminute drivenice sizeplenty of parkingwoodbury commonsfountainlisaconferencehighwaynjnyc
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131 - 135 of 430 reviews
Reviewed 18 April 2016

Just love the Concierge floor Sunday Buffet Brunch is a great value and all worth the experience The pool is excellent and never crowded Parking is more than adequate If business is your purpose the business facilities are excellent.

Thank Seth B
Management response:Responded 12 July 2016

Dear Seth B, Thank you for taking the time to compliment our Sheraton Club Level and pool area! It's our top priority to make our guest enjoy their stay with us! We look forward to seeing you again! Sincerely, Lisa

Reviewed 16 April 2016 via mobile

This was our "go to" place for our family visits for the past three years. The last two visits left a lot to be desired. Moldy food at the breakfast buffet, not the room we booked and paid for in advance, shower that sprayed water...More

3  Thank Anne Marie M
Management response:Responded 12 July 2016

Dear Ann Marie M, Thank you for taking the time to share your experience with us and my apologize we were unable to meet your expectations. We will address that staff about proper customer service and the needs our of guest. I am happy to...More

Reviewed 15 April 2016 via mobile

Stayed here for business. Went to take a shower and faucet was rusted shut so couldn't get shower on, toilet didn't flush. Called mgr to complain, he apologized only after I told him this was totally unacceptable and he offered me spg points which I...More

1  Thank chrnnurse
Response from Richard G, General Manager at Sheraton Mahwah HotelResponded 18 April 2016

Dear chrnnurse, Thank you for taking the time to share your experience. I am sorry for the problems you experienced. We have made the repairs to the room and met with the staff to address the resolution offers we make for problems experienced. I hope...More

Reviewed 14 April 2016

I stayed here for NYE. They had a big party (open bar and dinner) in the hotel but we decided it was a bit too pricey. Instead we drove to a nearby restaurant for dinner, and then hung out in the hotel room for the...More

Thank afelric1
Response from Richard G, General Manager at Sheraton Mahwah HotelResponded 18 April 2016

Dear Afelric1, Thank you for sharing your hotel experience! We appreciate the positive comments about our facilities and services. We look forward to welcoming you back soon! Best Wishes, Richard

Reviewed 13 April 2016 via mobile

Nothing but rave for the Sheraton at Mahwah!! My stay was this past weekend, and it was just perfect! The room was immaculately clean, modern, the bed was ohhhh so comfortable, the staff was professional, friendly and helpful, the pool was fun, clean, stocked and...More

Thank Cynthia H
Response from Richard G, General Manager at Sheraton Mahwah HotelResponded 18 April 2016

Dear Cynthia H, Thank you for sharing your hotel experience! We appreciate the positive comments about our facilities and staff! We look forward to welcoming you back soon! Best Wishes, Richard

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About
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$134 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$134 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (131)
Room & Suite (35)
Dining (5)
Pool & Beach (4)
Business Centre & Event Rooms (6)
Questions & Answers
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Room Tips
"Lowest rooms are on the 14th floor - his hotel is located on the top 6 floors of an enormous office building"
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"Find another hotel"
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"Corner rooms are large and quieter since they are away from the elevators."
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"Join Sheraton's SPG's program for a discount that may be bigger than those you see on comparison..."
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