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The MC, Autograph Collection Montclair

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690 Bloomfield Ave, Montclair, NJ 07042-2202
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (27)
Dining (16)
Room & Suite (6)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 13/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The MC, Autograph Collection Montclair
Updated 13/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
Travellers' Choice
SMALL TOWN HEART, BIG CITY PULSE: DISTINCTLY MONTCLAIR The MC Hotel is a joyous tribute to the artistic character of its community, Montclair and the endless energy of its neighbor, New York City. With an urban-chic foundation, the MC Hotel’s 159 sophisticated guest rooms are replete with a design-inspired aesthetic and an eclectic mix of modern details and intimate contemporary decor. The MC Hotel also includes over 8500 square feet of stylish meeting and event spaces, a rooftop bar and lounge with Manhattan views, locally-driven restaurant, and curated lobby market featuring wares from community artisans and makers. Airy, bright and nestled in the heart of the bustling Montclair Center district, the MC Hotel is an exceptional place to call home while you’re visiting the area.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Walking tours
Kids stay free
Children Activities (Kid / Family Friendly)
Wifi
Yoga classes
Coffee shop
Restaurant
Breakfast available
Happy hour
Kids' meals
Snack bar
Rooftop bar
Board games / puzzles
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Rooftop terrace
Baggage storage
Concierge
Gift shop
Newspaper
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Private balcony
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Hotel links
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60Reviews4Q+A11Room tips
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Popular mentions
Marge G wrote a review Nov 2021
New York68 contributions63 helpful votes
+1
The first thing the desk clerk said to me on check-in was “you won’t need your room serviced, right?” Seemed odd for a stay of this length. The hotel used covid as an excuse for everything. I was in Jersey hotels for the previous 3 weeks without covid excuses. My TV didn’t work. No big deal. I called & they sent someone up. At 11pm I asked them to leave bc I was exhausted. Went out next morning & asked again to have to issue resolved. Came back & the tv still not working. I called the desk & she said he was on his way back up. Half hour later still not there so I went back down to the desk. I was so annoyed at the clerks condescending & superior attitude that I asked to either fix the tv or change room. She changed me from a superior King on the top floor with a beautiful view of Manhattan skyline to a tiny & dirty room with a view of a parking lot on a low floor with another faulty tv. MC offered nothing for this inconvenience, not even an apology. Here’s what I noticed: No towel bar for hand towel No laundry bag in either room No laundry service/dry clean Tv doesn’t work No coffee in room No housekeeping No microwave No room service & restaurants not open. No robe (as advertised) Nowhere to hang bath towels but they expect you to reuse them for 4 days. After room change: Still no towel bars bedside lamp didn’t work Lighted make-up mirror doesn’t work Bright light in room from the mini fridge cabinet missing Tv had bad picture Smelled heavily of cigar Phone was dirty despite “covid protocol” cleaning The maintenance man was so mortified that he moved all my items to the new room and refused my tip. Both men I dealt with from maintenance were polite & professional-that’s why I added a star to my review. The other star is for the servers & bartender on the rooftop bar. I insisted they comp me for the inconvenience (meaning a free night or at least dinner like every other high-end hotel does without prompting). Originally she said I could take a “tiny beer” & I said I didn’t drink beer but would take White Claw seltzer. She said it was “on me” but fraudulently added to my bill. Shows her complete lack of integrity. When I checked out, the clerk stood there for about 10 minutes before she would print out a copy of the bill I requested. She only did it after someone appeared behind me in line. I took her picture after she refused to give me her name (she wore no name tag) & she screamed hysterically that it was illegal to take her picture (there’s numerous cameras in the lobby), threatened me & ran away. Eventually she came back & screamed that she was “completely insulted that I took her picture”. I was insulted at the horrible way I was treated during my stay. It’s a shame that this newish hotel has been allowed to become such a disaster. I was super excited to stay here since there aren’t many upscale hotels in the area. Who would design a bathroom without any towel racks? Seems a silly oversight. Update: I contacted Marriott afterwards & they refunded me a portion of my stay. They also removed the fraudulent charge. This hotel has fantastic potential & I hope Marriott will get them on the right track. I’m a gold elite Marriott member & my spouse is a platinum elite member. We travel extensively & until recently, almost exclusively stay at Marriott properties.
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Date of stay: October 2021Trip type: Travelled with family
Room Tip: Check out the rooftop bar. Lovely views & primo bartenders/servers
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David R wrote a review Nov 2021
San Francisco, California31 contributions10 helpful votes
The hotel hasn’t recovered from the pandemic. I know that’s the case many places, but go with eyes wide open. The beds are saggy, the staff is distracted and unhappy and the lobby coffee is just undrinkable. For some reason I associated the Autograph Collection as a better quality hotel. We should have just stayed in a Residence Inn for the quality and am saved ourselves a boatload of cash.
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: Valet parking is excellent. Bring your own coffee pot or, better yet, go out to Paper Plane...
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Paul B wrote a review Nov 2021
Milton Keynes, United Kingdom90 contributions112 helpful votes
The rudest receptionist I’ve ever met. Simply put I have never met a so entitled, non interested, absolutely devoid of customer service person ever. This hotel was booked by work for me, but the first impression by this woman was so cold and hostile, the hotel may have well as been the car park. She had absolutely no interest I. The guests and her job was obviously to beneath her. Her attitude marred what should have been a good three or four star hotel. Marriott should be really proud that this young lady can single handedly decimate the hotel reputation. Which is a pity as there are a number of restaurants and bars around the hotel that are fabulous.
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Date of stay: November 2021Trip type: Travelled on business
Room Tip: Avoid the receptionist!
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Linda W wrote a review Nov 2021
1 contribution1 helpful vote
I understand that there is short-staffing and other issues because of the times. But what for what this hotel charges - if you can't do it, don't do it! We made online reservations for three rooms for our wedding weekend. Thank goodness I didn't delete the original confirmations because when we left, we were charged TRIPLE the amounts (current room rates, I guess?), exorbitant amounts kept appearing (and then sometimes disappearing, sometimes not) on three different credit cards (even though we were explicit that all room charges except for incidentals should be on one), one room was charged for valet services 6 days for a 2 day stay (and valet was supposed to have been included in the package), etc., etc. It took some time to look at the folio for each room to sort out exactly what was going on. When discussed with one of the assistant managers, she insisted that all the rates were correct, that everything changed because we made a lot of changes (we added on night to one room), and somehow had no record of the nonrefundable rates we paid for at time of reservation (only existing proof were the confirmation emails I received. She behaved as if it was all our error even when the folios themselves were rife with them (6 valet days!) and screenshots of charges appearing on cards were supplied. (A big issue for one card that was a debit card.) After every conversation where things were supposed to have been rectified on the one primary card, random charges continued to appear on the other two guests' cards. On top of that, the on-site service. 8 of us had breakfast at the hotel early and not crowded. We waited an inordinate amount of time for coffee (which had to be made) and water (we were told it had to be made through a fancy filter, and when it finally arrived, we there was only enough for a half glass. There were no napkins (we were told they'd run out!). The orders took forever, came out piecemeal, and at least two of them were wrong. Even though we took care of our own, there was no one available to take care of bags anyway. The valet area was exceedingly crowded. The toilets barely flushed. The magnification mirror had a dead battery. One room smelled like rotten fish. When you pay this much for a hotel, the expectation obviously is a much higher level of service. I've had much better service at a Hotel 6 and have never with any business anywhere ever run into the number of billing errors. I know it's a convenient spot for Montclair, but STAY ANYWHERE ELSE! It is simply not worth the $ and at any amount, the aggravation.
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Date of stay: October 2021
Rooms
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Room Tip: Do Not Book This Hotel
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Alex C wrote a review Oct 2021
1 contribution
This really is a beautiful property with awesome space! The hotel itself was super clean, and the staff was hospitable. Everyone at the front desk was definitely accommodating to our group. Megan especially made our experience great on the rooftop! Great views and good appetizers. After our stay I was confused about reading my bill and over the phone Alyssa walked me through it and helped me out, she was super helpful and friendly. Overall we had a great time and will definitely be back for leisurely stay!
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Date of stay: October 2021Trip type: Travelled on business
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PRICE RANGE
US$185 - US$285 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew JerseyMontclair
NUMBER OF ROOMS
159
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Frequently Asked Questions about The MC, Autograph Collection Montclair
Which popular attractions are close to The MC, Autograph Collection Montclair?
Nearby attractions include Montclair Art Museum (0.3 km), The Eclectic Chic Boutique (0.3 km), and Culture Couture (0.3 km).
What are some of the property amenities at The MC, Autograph Collection Montclair?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at The MC, Autograph Collection Montclair?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The MC, Autograph Collection Montclair?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The MC, Autograph Collection Montclair?
Yes, valet parking is available to guests.
What are some restaurants close to The MC, Autograph Collection Montclair?
Conveniently located restaurants include Mesob Ethiopian Restaurant, Raymond's, and Laboratorio Kitchen.
Are there opportunities to exercise at The MC, Autograph Collection Montclair?
Yes, guests have access to a fitness centre and yoga classes during their stay.
Is The MC, Autograph Collection Montclair located near the city centre?
Yes, it is 1.0 km away from the centre of Montclair.
Are any cleaning services offered at The MC, Autograph Collection Montclair?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The MC, Autograph Collection Montclair?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The MC, Autograph Collection Montclair offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.