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Placed in a rm where the vent must not have been cleaned for a yr. Stove has one working burner out of 4. Moved to another room that had no WiFi. and black mold under the sink in cabinet.
Teflon skillet pitted and rusted.
Thank joanne w
Response from Mary D, Director of Sales at TownePlace Suites Mt. LaurelResponded 31 May 2016
Good Afternoon Joanne,
I would like to apologize for the negative experience that you encountered while staying at our property.
The problem with the wireless internet must have been very frustrating for you. I am very sorry that you were not able to connect to...More
Great place to stay when sharing a stay with others. We had a 2brm unit which allowed for privacy and separation of space. I can honestly say the room exceeded my expectation for noise within the room. My brother is a loud and unbearable snorer....More
Tameka at the front desk welcomed me warmly and went above and beyond to help with all of my questions about the property and my time in Mt. Laurel.
The rooms here are spacious, clean and comfortable.More
Response from Mary D, Director of Sales at TownePlace Suites Mt. LaurelResponded 23 March 2016
Dear Sir or Madam,
Thank you so much for your kind review! I will share your thoughtful feedback with my staff. I am so glad to hear that you enjoyed your stay with us, and that your guest suite was comfortable and met your needs....More
We have stayed here multiple times - always good service. Have improved breakfast offerings but breakfast area is small so need to take it to your room. Good value for the points required for a room. Staff makes you feel valued as a customerMore
Thank Diane L
Response from Erin M, General Manager at TownePlace Suites Mt. LaurelResponded 20 December 2015
We appreciate you selecting the TownePlace Suites Mt. Laurel again for your accommodations while in our neighborhood. Thank you for your comments regarding our service. Our entire team is delighted you enjoyed our new breakfast offerings. I have shared your comments with my...More
My husband & I use the Marriott Brand quite often for business. However, this location we use for leisure. Our stay is always the same Great customer service. The staff make you feel like family. The General Manager Erin is personable & seems to always...More