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HYATT house Mt. Laurel

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HYATT house Mt. Laurel
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302 Reviews from our TripAdvisor Community

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Showing 293: English reviews
Washington DC, District of Columbia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago NEW

Family stayed for 2 nights. Due to limited room availability, family placed in a handicapped room which was a little inconvenient. Bed comforter was dirty (hairs) and breakfast was fair/average. Room was fairly noisy -- able to clearly hear the walking and talking in upper room. Low hanging light ornaments above the check in/out desk need to be raised or... More 

Helpful?
Thank Rick M
Jeffrey M, General Manager at HYATT house Mt. Laurel, responded to this review

Rick, Thank you for sharing your comments and concerns with us about you recent stay. On behalf of the entire staff and management teams we will do everything in our power to correct all of the issues you have mentioned (cleanliness especially). Thank you again Jeff M General Manager More 

1 review
Reviewed 1 week ago via mobile

Dear Management....Please have a meeting with the housekeeping staff immediately or hire a new company!!! I was very disappointed with the cleanliness of the room when I checked in on 11/25 and feel like more time needs to spent on them. I should not have to clean the toilet upon arrival to remove fecal matter from the toliet seat, wear... More 

Helpful?
Thank chrismercer
Jeffrey M, General Manager at HYATT house Mt. Laurel, responded to this review

Chrismercer, Thank you for staying with us and letting me know about the condition of your room. I have personally inspected the room with the Executive Housekeeper and want to assure you that the issues you mentioned have been addressed. Please accept my sincerest apologies for having to go through that during your visit. I hope that Hyatt will continue... More 

Washington DC, District of Columbia
1 review
Reviewed 1 week ago

The staff was friendly. The omelette station for breakfast was very good. I was very disappointed with the condition of carpet it was very dirty in the living area of the two bedroom suite. Overall not bad.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank bonita413
Jeffrey M, General Manager at HYATT house Mt. Laurel, responded to this review

Bonita, Thank you for sharing your comments in regards to your stay with us. I have relayed your concerns about the condition of the carpet to our Executive Housekeeper. Thank you for bring this to my attention so I can correct the issues. I do hope to see you back should your travels bring you back to the area. Sincerely... More 

Ny
1 review
Reviewed 2 weeks ago

Long getaway Fall weekend. Very spacious and comfortable room. The breakfast exceeds most other hotels in the area ,with an omelette station. The staff was very accommodating allowing the kids use of an available conference room.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank 455cliffordd
Jeffrey M, General Manager at HYATT house Mt. Laurel, responded to this review

Clifford, Thank you for sharing your comments in regards to your stay with us at the Hyatt House in Mt Laurel. We here all enjoy accommodating the soccer teams and look forward each year to their visits. Thank you again Jeff M General Manager More 

Bayonne
Level Contributor
5 reviews
Reviewed 3 weeks ago

The rooms have separate living area and a lot of space Definitely its the place to stay. Suit style. The rate for breakfast invcluded its worth for the price, full hot breakfast. The staff is very nice from the front desk to housekeeping and the restaurant. They have a chef that makes your omellete your own style I really enjoyed... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank aurelinap2015
Jeffrey M, General Manager at HYATT house Mt. Laurel, responded to this review

Aurelinap, Thank you for sharing your comments about your stay. We are all so glad to hear how much you enjoyed your stay. Thank you again Jeff M General Manager More 

New York City, New York
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 3 weeks ago

We out-of-towners chose HYATT house in Mount Laurel (not far from the Cherry Hill home of in-laws) as the place to stay over a family reunion weekend, primarily because it offered 2-bedroom, 2 bath suites at a reasonable rate & one family could bring their dog with them. We all loved it! Roomy, stylish suites with excellent closet-drawer space; very... More 

Helpful?
Thank CockleCove
Jeffrey M, General Manager at HYATT house Mt. Laurel, responded to this review

CockleCove, Thank you for allowing us to accommodate you during your family reunion weekend. On behalf of the entire team of the Hyatt House Mt Laurel we are so looking forward to your return visit. Thank you again, Jeff M General Manager More 

Charlotte, North Carolina
1 review
Reviewed 4 weeks ago

Upon check in, the staff was very good. However after check in and moving in all the luggage. My family immediately departed to visit family in the local area. When we returned late that evening we discovered late the evening. Mold in the shower Strike Plate missing (unit entrance) luggage rack broken Bathroom wasn't clean very well

Review collected in partnership with Hyatt Hotels

Helpful?
Thank BGBJR
Jeffrey M, General Manager at HYATT house Mt. Laurel, responded to this review

BGBJR, Thank you for sharing your comments about your recent stay with us. I was very upset to hear about the issues you mentioned and have personally spoken to my department heads to ensure that these issues have been repaired and moving forward corrected before a guest even checks into a room. I would like to personally apologize for you... More 

Keyport, New Jersey
1 review
Reviewed 4 weeks ago

Very clean and comfortable. I would definitely come back. Full kitchen and living area. Breakfast was excellent, they even put it out a little early because our group had to be somewhere at 7:00am. 5 stats

Review collected in partnership with Hyatt Hotels

Helpful?
Thank rich123452016
Jeffrey M, General Manager at HYATT house Mt. Laurel, responded to this review

Rich, Thank you for the kind words and we are all glad to hear that you would come back should your travels bring you back to our area. Sincerely Jeff M General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Hyatt house in Mt Laurel, NJ is a perfect choice for work or play. Our all suite hotel features one and two bedroom suites with fully equipped kitchens, living rooms, separate bedrooms with large bathroom(s) and closets. Each morning we offer a complimentary hot/cold breakfast buffet to start your day right. Monday- Thursday we also provide our guests with a complimentary evening social including non-alcoholic beverages, fresh salad, and a hot entree. Our hotel also features a fitness center, sports court, outdoor seasonal swimming pool, on site laundry facilities and business center. For one night or one month, you will feel like you are home. We accept all family members, even your pets! ... more   less 

Additional Information about HYATT house Mt. Laurel

Address: 3000 Crawford Place, Mount Laurel, NJ 08054-3946 (Formerly Summerfield Suites Hotel Mt Laurel)
Region: United States > New Jersey > Mount Laurel
Price Range: $151 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HYATT house Mt. Laurel 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites Mt. Laurel Hotel Mount Laurel
Hyatt Mt Laurel
Summerfield Suites Mount Laurel
Hyatt Mount Laurel
Mount Laurel Summerfield Suites
Mount Laurel Hyatt
Hotel Style:
#5 Family Hotel in Mount Laurel
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Questions & Answers

Here's what travellers have asked, with answers from HYATT house Mt. Laurel staff and other travellers.
5 questions
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McAllen, Texas
Iowa
over a year ago

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Questions? Get answers from HYATT house Mt. Laurel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevator so if you have mobility issues keep that in mind.”
 of 5 bubbles kim591, 30 Oct 2016 | Read review
“if you have heavy luggage, you'll want to be on the ground floor”
 of 5 bubbles atl475, 28 Oct 2016 | Read review
“Don't book on a busy weekend and expect to have a room”
 of 5 bubbles MikeV812, 7 Oct 2016 | Read review
“There's no elevator so choose your room wisely.”
 of 5 bubbles 873jefn, 27 Sep 2016 | Read review
“My suite on the 4th floor was excellent.”
 of 5 bubbles andrewmB9339LX, 11 Sep 2016 | Read review
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