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HYATT house Mt. Laurel

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Traveller (78)
Room & Suite (34)
Dining (10)
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Overview
  • Excellent51%
  • Very good26%
  • Average10%
  • Poor8%
  • Terrible5%
Travellers talk about
“no elevator”(17 reviews)
“full kitchen”(32 reviews)
“omelet bar”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Room Service
3 Star Hotel
All hotel details
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (498)
There are newer reviews for HYATT house Mt. Laurel
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All reviewsno elevatorfull kitchenomelet barbasketball courtapartment complexfront deskomelet stationseparate bedroomsmain buildingmade to order omeletsliving roomhot breakfast buffetfirst floorhome away from homeroom numberoutdoor poolnice size
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21 - 25 of 487 reviews
Reviewed 26 April 2018

I'm staying for 2 nights for business from 4/24 to 4/26. Well, it's supposed to.. at least based on my reservation. When checking in on 4/24, the staff clearly confirmed me "2 night stay". When I came back from my work today (4/25), all of...More

Thank Han J
Response from Devon R, General Manager at HYATT house Mt. LaurelResponded 15 May 2018

Thank you for completing a review regarding your recent stay. I do remember the issue you encountered and would like to personally apologize for the miscommunication and movement of your belonging. I can explain that what occurred was due to the fact that your reservation...More

Reviewed 25 April 2018 via mobile

This hotel was wonderful. It was clean, quiet, friendly staff, excellent breakfast, chef on hand to make you the omelette of your choice, rooms like mini apartment. Splendid. Only thing is they charge you a $50/day deposit on the room on top of your fee....More

Thank dreabear105
Response from Devon R, General Manager at HYATT house Mt. LaurelResponded 15 May 2018

Thank you for completing a review regarding your recent stay and having such kinds comments to share. We do have a superb staff and even better omelette chef to prepare your omelettes each morning! Thank you for sharing about our $50 incidental fee. We do...More

Reviewed 22 April 2018

The room had ants. Also the ac/ heat didn’t work. I was told it was an older unit. First few days it was in the 80’s and I needed ac. But all I got was a fan option. The next days it was cold and...More

Review collected in partnership with Hyatt Hotels
2  Thank Patricia D
Response from Devon R, General Manager at HYATT house Mt. LaurelResponded 15 May 2018

Hi Patricia, Thank you for completing a review and I do apologize for the service you were provided during your stay. It is completely unacceptable and is not the service we typically provide. I did reimburse your night through membership points and hope you choose...More

Reviewed 20 April 2018

We recently spent five nights here, and the staff alone, would be worth the stay. From Andrea, Devon, (as well as another girl on evenings), and Matt at the front desk, to Luis and the other cooks at breakfast, to our chambermaid, every single one...More

Thank mommabear207
Response from Amber B, Guest Relations Manager at HYATT house Mt. LaurelResponded 21 April 2018

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind...More

Reviewed 16 April 2018

This hotel has a slightly more upscale feel than the suites hotels I usually stay in. The rooms have outside entrances and there is no elevator, which may not suit all guests and is not ideal in bad weather. The pool is also outdoors and...More

1  Thank travellevret
Response from Devon R, General Manager at HYATT house Mt. LaurelResponded 15 May 2018

Thank you for completing a review regarding your recent stay and providing such a detailed recap of your experience. I truly appreciate the kind words and constructive feedback. We are always looking to improve the overall hotel and service provided. I hope we continue to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Room Service
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$106 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mount Laurel
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mount Laurel
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (78)
Room & Suite (34)
Dining (10)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Christine K
22 January 2017|
AnswerShow all 3 answers
Response from D O | Reviewed this property |
The staff is very helpful. I'm sure if you send them an email or call ahead, they will be happy to help you.
1
Vote
Sandra B
18 October 2016|
Answer
Response from TheGTDudeAbides | Reviewed this property |
I don't know. Perhaps contact the hotel directly. They were exceptional at the front desk, I'm sure they'd be happy to help.
0
Votes
SamanthaRDH
27 June 2016|
AnswerShow all 2 answers
Response from Marty D | Reviewed this property |
This hotel is in Mt. Laurel, NJ. It is very unlikely someone would walk from there over the Ben Franklin Bridge and into Philadelphia. It is about a 15 minute drive without traffic. Hope this helps.
0
Votes
Room Tips
"Let them know you're not checking out every morning."
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"The biggest negative for the entire hotel is that there is no elevator. Three stories, most all with outside..."
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"There are no elevators. Request the first floor if accessing the stairs will be an issue."
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"No elevator service. Three stories units. But I'm ok with that. Good excercise"
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