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All reviewsfull kitchenusual continental breakfastfree breakfast and eveningcold choicescorporate buildingsclean rooms and facilitiesliving areabasketball courtsectional couchindoor pooltwo bedroom suitegreat bedbusy roadcheck in was a breezesold outfamily vacationfire pit
We stay in the Mt Laurel area often when heading south or visiting our son in Philly. Residence Inn works for us because of the room size - having a walled off bedroom with a door ensures that we all get better sleep. We are...More
Response from Gregory A, Manager at Residence Inn Mt. Laurel at Bishop's GateResponded 4 days ago
Thank you for providing your feedback regarding your recent stay with us. We apologize for not being able to accommodate your request for a complimentary upgrade. We did indeed have an inventory glitch in the system that oversold our two bedroom room type...More
I'm not sure what I expected but whatever it was, this wasn't it. From the outset I have to say that my complaints do not concern the staff. I found them friendly and helpful. My disappointment comes from the property.
For a hotel that has...More
Response from Gregory A, Manager at Residence Inn Mt. Laurel at Bishop's GateResponded 1 week ago
Thank you for staying with us and for leaving a short review. I am happy that you found our staff to be friendly and helpful. On the other hand, I would like to sincerely apologize for any inconvenience the condition of the rooms...More
This may have been a motel stay for the level of terrible my trip was. I was here on a business trip for work for half a week, we picked this hotel because the others in the area were sold out and this was close...More
Thank Maggie G
Response from Gregory A, Manager at Residence Inn Mt. Laurel at Bishop's GateResponded 3 weeks ago
Hello Maggie G.,
Thank you for your recent stay with us and reviewing our property. I am very sorry for the experience you had with your in room television and the miscommunication getting it resolved. I am also sorry for the level of service you...More
Really nice hotel. The staff is really the draw here. Went out of their way to be helpful and accommodating. Cory makes the BEST early morning coffee and is such a genuinely nice person. Thank you again for your hospitality.
We have family in the area and stay in this vicinity often. Being a Platinum member it is always Marriotts. We stayed at this property in December and it was OK, though the whirlpool was broken. A pool is one of the main reasons we...More
Response from Gregory A, Manager at Residence Inn Mt. Laurel at Bishop's GateResponded 27 February 2018
We recognize your time is valuable and appreciate the feedback you have provided on the Guest Satisfaction Survey.
Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at Residence Inn...More
Response from Gregory A | Property representative |
Good morning Midwest09,
All of our suites offer a minimum of a stove top. There are some one bedroom suites that feature a full oven as well. One can be requested but it is not guaranteed as it is based off of... More
Good morning Midwest09,
All of our suites offer a minimum of a stove top. There are some one bedroom suites that feature a full oven as well. One can be requested but it is not guaranteed as it is based off of availability.