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Residence Inn Mt. Laurel at Bishop's Gate

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157 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Poughkeepsie, New York
Reviewed 2 weeks ago

I have stayed at this Residence many times because of its great location right off Rt. 38 near I-295 and the NJ Turnpike. Of course it has what one expects from a Residence; clean attractive rooms, nice breakfast, friendly hosts, free internet, etc. The one thing I was very disappointed in was that they discontinued the 24 hour coffee/tea area....

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Helpful?
Thank Traveler2AM
Benjamin L, General Manager at Residence Inn Mt. Laurel at Bishop's Gate, responded to this review

Thank you for choosing to stay with us again and enjoying our service and amenities. We apologize regarding not offering complimentary 24 coffee service anymore. Unfortunately, standards have changed within the brand and we have chosen to comply with those standards. Luckily, the complimentary coffee we supply in the guest rooms is the same as we serve in the lobby....

New Haven, Connecticut
Reviewed 3 weeks ago via mobile

We had an absolutely great stay. We chose this hotel because the Residence Inn works well for our family. We enjoy the large suites, the pool, hot tub, and breakfast. We booked a two bedroom suite which included: two bedrooms, two bathrooms, and a kitchen with 4-seat table, living area with desk and sofa bed. There was plenty of room...

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Helpful?
Thank ti_hapegirl_cal
Benjamin L, General Manager at Residence Inn Mt. Laurel at Bishop's Gate, responded to this review

Thank you for choosing to stay with us and taking the time to write this great review. We are happy that you enjoyed your stay with us and were able to enjoy our amenities. We look forward to your next visit.

Pennsylvania
Reviewed 24 October 2016

Stayed for one night while passing through the area. Found the hotel very easily off the Interstate (use their physical address in your GPS). Check in and out was very quick. Staff was very friendly & pleasant. There are designated parking spots for guests who are checking in with a 10 minute parking limit instead of the drive-up/valet type entrance...

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Helpful?
Thank sunny45
Benjamin L, General Manager at Residence Inn Mt. Laurel at Bishop's Gate, responded to this review

Thank you for staying with and writing about all that we have to offer! Hopefully we will see you on your next trip through Mt. Laurel and maybe you will be able to stay longer than 1 evening.

Delran, NJ
Reviewed 17 October 2016

I have stayed at this hotel multiple times during various relocations into and out of the area ever since it opened about 8 years ago. This time, I stayed for two nights as I am returning permanently to South Jersey, and was looking for a new home. My check in experience left a bit to be desired: on the plus...

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Helpful?
Thank Lonestarr602
Benjamin L, General Manager at Residence Inn Mt. Laurel at Bishop's Gate, responded to this review

Thank you for choosing to stay with us. I sincerely apologize for the glitches that you experienced and we thank you for bringing these opportunities to our attention. As there is always room for improvement, we will use these comments as training opportunities to better our service. We are happy that you otherwise enjoyed your stay with us and look...

Reviewed 2 October 2016 via mobile

This hotel was not worth nearly $300 for two nights, considering that they don't serve breakfast on glass plates but rather plastic ones. They didn't have a full breakfast bar, no restaurants on site and they gave me a room that smelled like burnt radiator gone bad. Absolutely would not recommend or stay here ever again. My whole birthday weekend...

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Helpful?
Thank Tivona M
Benjamin L, General Manager at Residence Inn Mt. Laurel at Bishop's Gate, responded to this review

Thank you for taking the time to review our hotel. We are disappointed that you did not enjoy your stay with us, as this is not the norm for our property to receive a response like this. We hope this does not discourage you from choosing Marriott properties in the future.

Reviewed 20 September 2016

This is my second time coming to this hotel. I loved it so I decided to come back. The front desk lady made me feel very comfortable. It started off really good. When I arrived in my room the stove had sauce on it and a ring in the fridge. I was a little upset when I saw that but...

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Helpful?
Thank Zglenn12
Benjamin L, General Manager at Residence Inn Mt. Laurel at Bishop's Gate, responded to this review

Thank you for bringing these items to our attention. I will be reviewing these opportunities for improvement with my staff as they are unacceptable and will be rectified. Thank you for staying with us and we hope you try us again in the future.

Tampa, Florida
Reviewed 18 September 2016

We stayed here while on a 2 week road trip. We stayed exclusively at Residence Inn hotels and this was the worst one. At check in, we had to sign a separate disclaimer about hotel policies. That was my first sign that this hotel must have some problems. The front desk staff were not friendly at all. This site appeared...

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Helpful?
Thank emotionalbutterfly
Benjamin L, General Manager at Residence Inn Mt. Laurel at Bishop's Gate, responded to this review

Thank you for your review. The policy signed at check-in is a preventative measure as we have guests that live in our hotel, and we need all of our other guests to be cognizant of their actions. I sincerely apologize about the cleanliness issues that you encountered. This is not the norm for our property and they will be researched...

Springfield, MA
Reviewed 28 August 2016 via mobile

Note: i have stayed at over 1000's of hotel nights for business. At this hotel: Tractor trailers start rumbling down the highway, and the road next to hotel, at 4am. I asked for a quiet room and was placed closest to the highway. Vibrations of trucks start waking you up at 4am. Everything else about the hotel is magnificent. But...

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Helpful?
Thank RobiLong
Benjamin L, General Manager at Residence Inn Mt. Laurel at Bishop's Gate, responded to this review

Thank you for taking the time to share your honest opinion regarding the level of outside noise for hotels. Where as every hotel company does its best to sound proof their building, there are still circumstances beyond our controls from Townships and building inspections which monitor materials used for the construction process. I have shared your feed back with our...

Reviewed 26 July 2016 via mobile

I spent a week here with my 5 children. It was a very nice property with excellent staff. I will stay here again. Awesome outdoor basketball court, dinner/ snacks Mon-Wed evening, excellent laundry facility in second floor with large capacity washer. The staff was very accommodating.

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Thank Trey P
Benjamin L, General Manager at Residence Inn Mt. Laurel at Bishop's Gate, responded to this review

Thank you for staying with us! We are happy that we could accommodate your families needs during your recent stay and look forward to your next visit!

Oceanside, New York
Reviewed 26 July 2016 via mobile

When we arrived we were impressed with the spaciousness of the room as obviously people stay long there. It had a full kitchen, living room , etc. we did not need that much room. When needing to use the bathroom one would think it would be clean. Not! The toilet was"dirty" and I had to literally clean it before I...

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Helpful?
Thank Susan L
Benjamin L, General Manager at Residence Inn Mt. Laurel at Bishop's Gate, responded to this review

Dear Susan L., As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Restaurant
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About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Residence Inn Mt. Laurel at Bishop's Gate by Marriott, one of the premier extended-stay hotels in Mount Laurel, NJ, welcomes you to Philadelphia. Our Mount Laurel extended-stay hotel is ideal for relocation, long business trips or family vacations and features 144 suites equipped with separate areas for sleeping, working, eating and relaxing, so you can work and live comfortably. Also, our Mt. Laurel, NJ, extended-stay hotel's location is just minutes from Philadelphia's Liberty Bell, Independence Hall, Philadelphia Convention Center, New Jersey State Aquarium and popular family attractions, such as Please Touch Museum or Garden State Discovery Museum. We provide a complimentary breakfast buffet and high-speed Internet access for convenience and productivity. Experience all that this long-term lodging destination has to offer, and let us make you feel right at home. ... more   less 

Additional Information about Residence Inn Mt. Laurel at Bishop's Gate

Address: 1000 Bishops Gate Blvd, Mount Laurel, NJ 08054-4634
Region: United States > New Jersey > Mount Laurel
Price Range: $173 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Mt. Laurel at Bishop's Gate 3*
Number of rooms: 144
Reservation Options:
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Also Known As:
Residence Inn Mt. Laurel At Bishop`s Gate Hotel Mount Laurel
Residence Inn Mount Laurel
Mount Laurel Residence Inn
Hotel Style:
#2 Family Hotel in Mount Laurel
#4 Romantic Hotel in Mount Laurel
#5 Business Hotel in Mount Laurel
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Mt. Laurel at Bishop's Gate staff and other travellers.
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over a year ago

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Questions? Get answers from Residence Inn Mt. Laurel at Bishop's Gate staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the bathroom vanity lighting - some rooms have indirect, dim recessed lighting; others have bright lighting over the vanity mirror.”
 of 5 bubbles Lonestarr602, 17 Oct 2016 | Read review
“inspect the room before you do anything”
 of 5 bubbles Zglenn12, 19 Sep 2016 | Read review
“Just avoid this hotel”
 of 5 bubbles emotionalbutterfly, 18 Sep 2016 | Read review
“the higher, the better!”
 of 5 bubbles LuisCruz, 18 May 2016 | Read review
“Huge sprawling building...most rooms will require a long walk!”
 of 5 bubbles J4870UZtomh, 23 Jan 2016 | Read review
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