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Residence Inn Mt. Laurel at Bishop's Gate

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Traveller (81)
Room & Suite (66)
Dining (10)
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Overview
  • Excellent48%
  • Very good29%
  • Average10%
  • Poor7%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Offers from Residence Inn Mt. Laurel at Bishop's Gate
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Offers from Residence Inn Mt. Laurel at Bishop's Gate
Special Offer: Member Rates
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Reviews (204)
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Traveller rating
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89
59
22
15
13
Show reviews that mention
All reviewsfull kitchenusual continental breakfastfree breakfast and eveningcold choicescorporate buildingsclean rooms and facilitiesliving areabasketball courtsectional couchindoor pooltwo bedroom suitegreat bedbusy roadcheck in was a breezesold outfamily vacationfire pit
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1 - 5 of 198 reviews
Reviewed 5 days ago

We stay in the Mt Laurel area often when heading south or visiting our son in Philly. Residence Inn works for us because of the room size - having a walled off bedroom with a door ensures that we all get better sleep. We are...More

Thank 413FamilyTraveler
Response from Gregory A, Manager at Residence Inn Mt. Laurel at Bishop's GateResponded 4 days ago

Hello FamilyTraveler, Thank you for providing your feedback regarding your recent stay with us. We apologize for not being able to accommodate your request for a complimentary upgrade. We did indeed have an inventory glitch in the system that oversold our two bedroom room type...More

Reviewed 2 weeks ago via mobile

I'm not sure what I expected but whatever it was, this wasn't it. From the outset I have to say that my complaints do not concern the staff. I found them friendly and helpful. My disappointment comes from the property. For a hotel that has...More

Thank darxhow
Response from Gregory A, Manager at Residence Inn Mt. Laurel at Bishop's GateResponded 1 week ago

Hello Darxhow, Thank you for staying with us and for leaving a short review. I am happy that you found our staff to be friendly and helpful. On the other hand, I would like to sincerely apologize for any inconvenience the condition of the rooms...More

Reviewed 3 weeks ago

This may have been a motel stay for the level of terrible my trip was. I was here on a business trip for work for half a week, we picked this hotel because the others in the area were sold out and this was close...More

Thank Maggie G
Response from Gregory A, Manager at Residence Inn Mt. Laurel at Bishop's GateResponded 3 weeks ago

Hello Maggie G., Thank you for your recent stay with us and reviewing our property. I am very sorry for the experience you had with your in room television and the miscommunication getting it resolved. I am also sorry for the level of service you...More

Reviewed 12 March 2018 via mobile

Really nice hotel. The staff is really the draw here. Went out of their way to be helpful and accommodating. Cory makes the BEST early morning coffee and is such a genuinely nice person. Thank you again for your hospitality.

1  Thank Susan D
Reviewed 25 February 2018

We have family in the area and stay in this vicinity often. Being a Platinum member it is always Marriotts. We stayed at this property in December and it was OK, though the whirlpool was broken. A pool is one of the main reasons we...More

Thank vwp
Response from Gregory A, Manager at Residence Inn Mt. Laurel at Bishop's GateResponded 27 February 2018

Dear vwp, We recognize your time is valuable and appreciate the feedback you have provided on the Guest Satisfaction Survey. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at Residence Inn...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$122 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Mount Laurel
#4 Romantic Hotel in Mount Laurel
#5 Business Hotel in Mount Laurel
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$122 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Mount Laurel
#4 Romantic Hotel in Mount Laurel
#5 Business Hotel in Mount Laurel
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (81)
Room & Suite (66)
Dining (10)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Midwest0909
3 November 2017|
Answer
Response from Gregory A | Property representative |
Good morning Midwest09, All of our suites offer a minimum of a stove top. There are some one bedroom suites that feature a full oven as well. One can be requested but it is not guaranteed as it is based off of... More
1
Vote
Nay21invegas
10 February 2017|
AnswerShow all 6 answers
Response from Benjamin L | Property representative |
If you are paying cash then we require a $250 deposit. If you are paying by credit card we will place a $20 per day hold on the credit card.
1
Vote
Haldiva
25 May 2015|
AnswerShow all 2 answers
Response from Benjamin L | Property representative |
A small pet is always welcome.. We still charge a $100 pet fee ($107 including tax.)
0
Votes
Room Tips
"Call front desk to confirm your room!"
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"do not stay here"
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"Facing away from the main road."
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"Go for the top floor if you don't want to awaken to footsteps at 6 AM"
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