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The Westin Mount Laurel

428 reviews
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Traveller (42)
Room & Suite (26)
Dining (7)
Overview
  • Excellent36%
  • Very good28%
  • Average18%
  • Poor11%
  • Terrible7%
Travellers talk about
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from The Westin Mount Laurel
Special Offer: Breakfast for 2 Included
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (428)Write a Review
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11 - 15 of 423 reviews
Reviewed 2 January 2018

I was 100% pleased with everything. We had blocks of rooms for two days. We had a wedding nearby in Collingswood. ALL staff was attentive, friendly and took care of all needs of all of our guests. We had over 60 rooms booked. We also...More

Review collected in partnership with this hotel
Thank compumom61
Response from Madison K, Manager at The Westin Mount LaurelResponded 2 January 2018

Thank you so much for your kind words! The staff here really do enjoy what they do and go out of their way to make sure each guest is valued. We are so happy that you and your guests enjoyed your recent stay! We hope...More

Reviewed 28 December 2017

The Westin Mount Laurel is located a short hop off the interstate and is fairly convenient to find (for New Jersey standards, if you're coming from the South you have to make a funky left turn). However, they don't make it easy to find the...More

Thank Doughbuy
Response from Madison K, Manager at The Westin Mount LaurelResponded 31 December 2017

Thank you kindly for your recent review. It seems we may have fallen short during your time with us and for that I sincerely apologize. We want you to know, we do take your concerns very seriously. I have addressed your concerns with the proper...More

Reviewed 23 December 2017

I recently stayed at the Westin in Mount Laurel for a job training. It was a very lovely hotel with caring staff. The room was very clean and super comfortable. I enjoyed my stay very much and would recommend this hotel to anyone!

Review collected in partnership with this hotel
Thank susanag914
Response from Madison K, Manager at The Westin Mount LaurelResponded 25 December 2017

Thank you for your review. We are happy to hear that you had a comfortable stay with us. We are happy that we could accommodate! We look forward to welcoming you back in the future.

Reviewed 18 December 2017

I came here last week for my annual company holiday party. I'm vegan and was asking some questions about some of the ingredients in the food. I don't typically expect there to be many plant based options at events like this, but they actually offered...More

Thank DD6407ZI
Response from Madison K, Manager at The Westin Mount LaurelResponded 20 December 2017

Thank you for your review! We are happy to hear that Gi Gi and our Chef were able to go above and beyond to accommodate your dinning preferences. Thank you again for the great review, we hope to welcome you and your company back in...More

Reviewed 6 December 2017 via mobile

I usually do not like to leave reviews on housekeeping because I acknowledge that they work so very hard and are not always so appreciated but.... my room was particularly dirty. The floor had not been vacuumed and there were papers and leaves all over...More

Thank MarytheWorldExplorer
Response from Madison K, Manager at The Westin Mount LaurelResponded 10 December 2017

Thank you for your review. We are very sorry to hear about your experience. Your concerns will be passed on to our Housekeeping Management team to be addressed and corrected moving forward. We hope you will give us another chance the next time you are...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$146 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$146 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (42)
Room & Suite (26)
Dining (7)
Pool & Beach (5)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Rhonda c
9 May 2017|
AnswerShow all 3 answers
Response from 366sammya | Reviewed this property |
Just FYI..... if you have access to the Internet, you just pull up the website and in less than 60 second, you'll have your answer. But ....... Yes. they have those beds
0
Votes
BobbyKNewJersey
28 August 2014|
Answer
Response from Jeffrey K | Property representative |
Good afternoon, Thanks for your interest in the Westin Mount Laurel. We do allow pets that are 40 pounds and under. We hope you decided to stay with us. Jeffrey Kelley Assistant Director of Guest Services
0
Votes
Room Tips
"The heating system was loud"
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"Ask for upgrades if you have status with SPG!"
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"Need to put end tables next to the sofa."
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"7th Floor is quieter....except for noisy other guests banging doors!"
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