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The Westin Mount Laurel

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Traveller (42)
Room & Suite (26)
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Overview
  • Excellent37%
  • Very good27%
  • Average18%
  • Poor11%
  • Terrible7%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Special Offer: Bed & Breakfast
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (446)
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91 - 95 of 440 reviews
Reviewed 30 April 2017 via mobile

Stayed while on business in the area. The first thing that struck me was the weird set up of the lobby. The driveway in front of the hotel is a fire line with not parking. The parking is behind the building, unseen from the road....More

1  Thank darxhow
Response from Kaylin D, Manager at The Westin Mount LaurelResponded 3 May 2017

Thank you for your feedback. We apologize that you did not enjoy your stay. If you are ever back in the area, let us know and we will make sure to block you into a quieter room away from the street. We hope to see...More

Reviewed 29 April 2017

Easy check in. Went to the bar, drinks are good but food was overcooked. Everything was great and the Westin ML is a beautiful hotel to stay at. I look forward to staying here again on pleasure next time.

Review collected in partnership with this hotel
Thank uchooze1
Reviewed 25 April 2017

I was disappointed in this hotel. The Westins that I've been to prior were of the best quality. The bedskirt on our bed had a large stain on it. The room was a good size but but didn't sparkle. The bathroom was huge but the...More

Review collected in partnership with this hotel
Thank Ann R M
Response from Kaylin D, Manager at The Westin Mount LaurelResponded 26 April 2017

Thank you for your feedback. We apologize that we did not meet your expectations during your recent stay with us. I hope you will give us another chance the next time you are in town to make it up to you.

Reviewed 21 April 2017

Nice lobby, but took the executive lounge away for extra rooms (per the desk clerk) and put in tiny tvs (32 inch a at most) in their executive rooms. Only one of the two elevators worked, and the ac in my room was broken. Lipstick...More

Review collected in partnership with this hotel
Thank mattmS7417XT
Response from Kaylin D, Manager at The Westin Mount LaurelResponded 23 April 2017

We are so sorry to hear about your experience during our stay. Our engineering team has rectified the issue with the AC in the guest room that you were in. We also experienced an issue with our one elevator for a short time and were...More

Reviewed 20 April 2017

I have stayed here a few times, great prices, the rooms are very clean, the staff is fantastic, very friendly. I have nothing bad to say about the hotel!! Also the location was good to get to where I needed to go.

Thank lovemydoodle
Response from Kaylin D, Manager at The Westin Mount LaurelResponded 23 April 2017

Thank you so much for your feedback! We are so happy to hear that you enjoyed your stay. We look forward to your next visit with us!

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$121 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (42)
Room & Suite (26)
Dining (7)
Pool & Beach (5)
Business Centre & Event Rooms (7)
Questions & Answers
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Rhonda c
9 May 2017|
AnswerShow all 3 answers
Response from 366sammya | Reviewed this property |
Just FYI..... if you have access to the Internet, you just pull up the website and in less than 60 second, you'll have your answer. But ....... Yes. they have those beds
0
Votes
BobbyKNewJersey
28 August 2014|
Answer
Response from Jeffrey K | Property representative |
Good afternoon, Thanks for your interest in the Westin Mount Laurel. We do allow pets that are 40 pounds and under. We hope you decided to stay with us. Jeffrey Kelley Assistant Director of Guest Services
-1
Votes
Room Tips
"Improve the A/C units performance, too cold or too hot....."
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"No change necessary."
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"Don't Come to This Hotel"
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"Pillows were too soft"
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