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The Westin Mount Laurel

415 reviews
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Traveller (42)
Room & Suite (12)
Dining (6)
Overview
  • Excellent33%
  • Very good28%
  • Average19%
  • Poor12%
  • Terrible8%
Travellers talk about
“rain shower”(6 reviews)
“nj turnpike”(13 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Offers from The Westin Mount Laurel
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (415)Write a Review
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135
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79
49
34
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91 - 95 of 410 reviews
Reviewed 6 January 2017

Yes....... it was clear that they were going through a renovation. With that information, I booked 3 rooms, guaranteed, king beds, on the renovated floor. No kings for 2 of the rooms. The rooms were renovated, with paint only, I BELIEVE......... Showers were WAY too...More

Thank 366sammya
Management response:Responded 9 January 2017

Hello 366sammya, It would be very helpful if you contacted me at the hotel to discuss this more in-depth. There are many things we changed in the rooms, including the carpeting, wall vinyl, bedding, and lighting - to name just some of the changes. I...More

Reviewed 5 January 2017

Hotel is going through a renovation. Staff went out of their way to take care of us. Hotel is ideally located. Accommodations were OK, and I am sure once renovation is complete, it will be incredible. Overall, I would highly recommend this hotel.More

Thank Aosmani
Management response:Responded 5 January 2017

Aosmani, Thank you for the great review! I appreciate your mention of the staff going out of their way to care for you, as I am extremely proud of the team here. We hope you have a chance to visit us again once our renovations...More

Reviewed 27 December 2016

My husband and I stayed here for three nights over Christmas while visiting family in New Jersey. This was my first time in a long time branching out from Marriott hotels, since I transferred my status/linked my Marriott account to SPG. Overall we had a...More

Thank John H
Management response:Responded 28 December 2016

Dear Mr & Mrs H, Thank you for the excellent review and kind words regarding your experience with us. I think we're doing too good of a job of keeping things quiet during the renovations that are currently underway. We have completed the top floor...More

Reviewed 22 December 2016

The accommodations were wonderful and the customer service was great! We met Chloe and she epitomized excellent customer service. Can't wait to come back to this great facility!! The facility has a gym and if you forgot your work out clothes, you can borrow some...More

1  Thank Caridad R
Management response:Responded 27 December 2016

Caridad, Thank you for the excellent review and your kind words regarding Chloe. We here at Team Westin are proud to have teammates like Chloe and we'll be sure to let her know your feedback. As we move forward with our current renovations (almost half...More

Reviewed 17 December 2016 via mobile

We have stayed at this hotel several times and I am always impressed with staff, accommodations and amenities. Chloe in the restaurant is amazing, kind and generous as is Sarbrina at the front desk!!!More

1  Thank Brenna S
Management response:Responded 19 December 2016

Brenna, Thank you for your kind review of your experience with us and for particularly mentioning Chloe and Sabrina. It means much that you shared your thoughts here and recognized their service. We will be sure to share this with them. Thank you again. John...More

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Traveller (42)
Room & Suite (12)
Dining (6)
Pool & Beach (5)
Hotel & Grounds (34)
Bathroom (11)
Business Centre & Event Rooms (7)
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$214 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$214 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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