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Candlewood Suites Philadelphia - Mt. Laurel

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Traveller (33)
Room & Suite (26)
Dining (1)
Overview
  • Excellent21%
  • Very good37%
  • Average22%
  • Poor11%
  • Terrible9%
Travellers talk about
“full kitchen”(14 reviews)
“free coffee”(6 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Pets Allowed
2 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (174)
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All reviewsfull kitchenan extended stayfree coffeecooking utensilsinclement weathersized refrigeratorwrong roomstudio suitefront desk staff were friendlynew jerseysafe locationbed was comfortablebusiness parklaundry facilitiesgreat ratestayed one nightroom rate
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1 - 5 of 163 reviews
Reviewed 27 February 2018

I apologize for the late review. I'm finally catching up on my reviews. Check in was fine and easy but I was disappointed with this particular Candlewood Suites. This hotel needs serious attention. Although the hotel has been remodeled at some point in the last...More

1  Thank Michael T
Response from IHGService, Guest Relations Manager at Candlewood Suites Philadelphia - Mt. LaurelResponded 14 March 2018

Michael T, Hello from Candlewood Suites Philadelphia-Mt. Laurel, we appreciate your feedback. I'm glad you found our hotel's location to your liking and the service level provided by the second Front Desk on duty positively affect your stay. On the downside, I'm sorry our rooms'...More

Hotel's Favourite
Reviewed 25 September 2017 via mobile

My husband & I are retired and travel a lot so we look for comfort,  convenience and a good value in our hotel stays.  Check in was fast, efficient &  very friendly. The room was so clean & spacious. The bed was comfortable & made with...More

Thank Pam C
Reviewed 26 January 2018

Room was georgeous people were nice...location was convenient...HOWEVER....I was able to reserve my hotel room online without a deposit....GREAT!!! Cuz I don't use credit cards ....Nope cuz guess what?? they dont take cash ...well they do but not till after u pay for it with...More

Thank Jennifer R
Response from IHGService, Guest Relations Manager at Candlewood Suites Philadelphia - Mt. LaurelResponded 10 February 2018

Hi Jennifer R, Thank you so much for staying with us and for taking the time to leave a review of your most recent hotel experience. I appreciate the positive remarks regarding our hotel's proximity and room accommodation. Although, I am sorry you experienced inconvenience...More

Reviewed 4 December 2017

For this is a review that was kind of difficult to figure out what star number to give and I will explain why. This decision was much larger than just this location and a room, I am going for the bigger picture here on this...More

Thank 502ericaf
Response from IHGService, Guest Relations Manager at Candlewood Suites Philadelphia - Mt. LaurelResponded 18 December 2017

Hi 502ericaf, Thank you for your stay and taking the time to write a review of our hotel. It is to know that you appreciate some of our amenities and facilities. However. I'm sorry to read that the cleanliness of your room fell below par...More

Reviewed 26 October 2017

The rooms are old and out of date. The furniture is scuffed up and needs replacing. I was in a room on the 3rd floor where the outside light shined in the room and the window covering couldn't block it out. The fridge in my...More

Thank trackemdown
Response from IHGService, Guest Relations Manager at Candlewood Suites Philadelphia - Mt. LaurelResponded 10 November 2017

Hello trackemdown, Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am sorry for the inconvenience our room condition...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Meeting Rooms
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$87 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (33)
Room & Suite (26)
Dining (1)
Questions & Answers
Ask a question
betsygierman
15 September 2017|
AnswerShow all 2 answers
Response from Michael G | Property representative |
Only queen size beds
1
Vote
Jennifer R
16 January 2017|
AnswerShow all 2 answers
Response from Exit4food | Reviewed this property |
Sorry for delay on answer..apparently under 80 lbs - small fee ..not specific just to dogs I would suggest you contact the property direct. I would think if quiet and contained a cat would be ok.
0
Votes
krutm
11 February 2015|
Answer
Response from vendetta_vixxen | Reviewed this property |
well my husband and i usually travel with both our laptops and the wifi did lag a bit at times. I found that it was usually at 'peak' times like early in the morning or in the evenings
0
Votes
Room Tips
"Beware of the rooms with a couch bed. They are terrible."
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"Apparently they let animals stay in this hotel so make sure ure not near an animal"
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"Be careful booking through third party website"
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"I stayed on top floor only for one night. Less guest traffic."
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