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Holiday Inn Express Neptune

342 reviews
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Traveller (31)
Room & Suite (51)
Dining (8)
Overview
  • Excellent58%
  • Very good28%
  • Average7%
  • Poor4%
  • Terrible3%
Travellers talk about
“the jersey shore”(22 reviews)
“front desk”(62 reviews)
“asbury park”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Neptune
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (342)Write a Review
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Traveller rating
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93
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11
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189
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24
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11
Show reviews that mention
All reviewsthe jersey shorefront deskasbury parkpancake machinethe breakfast areamajor roadyogurtgreat staysmall refrigeratorgreat propertyvery clean hotelfree breakfast iswould recommend this hotel to anyoneshort drivewedding guestswe've stayedwould stay here again
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11 - 15 of 332 reviews
Reviewed 1 October 2017 via mobile

I had stayed at this hotel a few times and the staff is nice but the management is horrible. I had an unclean room a few times and instead of apologizing or changing it, I was told never to come back. Jessica is a terrible...More

Thank Joe S
Response from Jenny H, Manager at Holiday Inn Express NeptuneResponded 3 October 2017

We disagree with your description of these events, but respect your opinion. We are very sorry that you had a negative experience and that we were not able to resolve the issue to your satisfaction.

Reviewed 7 September 2017 via mobile

Stayed here for one night Labor Day Weekend. The staff was great, breakfast was included and our stay went very well. I definitely recommend staying at this hotel if you're going away for a quick weekend.

Thank Nicole V
Response from Jenny H, Manager at Holiday Inn Express NeptuneResponded 7 September 2017

Thanks!

Reviewed 7 September 2017 via mobile

I had a bad experience with this hotel, 1. They only had two towels, two face cloths and two face towels in the room. 2. The noise on my floor from the other guess late in the night and early morning was outrageous. 3. My...More

Thank Raphael J
Response from Jenny H, Manager at Holiday Inn Express NeptuneResponded 8 September 2017

We are very sorry to hear this was your experience with us at the Holiday Inn Express Neptune. We have addressed your concerns with management and our housekeeping staff. Again, we apologize you were not happy with your stay, and we wish you all the...More

Reviewed 4 September 2017 via mobile

Beautiful Suite but dirty. The coffee table was not dusted and the remote controls were filthy. Took them in the bathroom and had to use a white washcloth to wipe brown residue on both remotes. They should be wiped down with antibacterial wipes when cleaning...More

Thank nancybarna
Response from Jenny H, Manager at Holiday Inn Express NeptuneResponded 6 September 2017

Thank you for taking the time to review your recent stay at the Holiday Inn Express Neptune. We are pleased to hear that you enjoyed your accommodations and many of the amenities we offer, but we are disappointed to hear about the cleanliness of your...More

Reviewed 23 August 2017

We came mid-week in August. The hotel was not full. We specifically asked for a quiet room. However, we were waken up by loud noises around 5AM in the morning and realized that our room was under breakfast area. The noise continued all through the...More

1  Thank Natala11
Response from Jenny H, Manager at Holiday Inn Express NeptuneResponded 24 August 2017

We are very disappointed to hear that you were not completely satisfied with your recent stay, and we apologize for the noise you experience. Our hotel was almost completely sold out the night of your stay, so the majority of our guest rooms were occupied....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$107 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (31)
Room & Suite (51)
Dining (8)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Ashley H
1 March 2017|
AnswerShow all 2 answers
Response from John R | Reviewed this property |
Close, The Stone Pony was maybe 6-7 minutes drive from hotel
0
Votes
Ashley H
1 March 2017|
AnswerShow all 2 answers
Response from Jenny H | Property representative |
Hi Ashley, Depending where the concert venue, we are about four to five miles from Asbury Park which is about a 10-15 minute drive from the hotel. If you have any further questions, please don't hesitate to call the hotel... More
0
Votes
Mjz0588
10 February 2016|
Answer
Response from rickgermain | Reviewed this property |
No idea. try calling them at (732)922-9600
0
Votes
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12
Room Tips
"Ask for 3rd floor back."
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"Higher floor is less noisy!"
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"Avoid first floor"
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"Call ahead to request non standard services."
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