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Hampton Inn Neptune/Wall

PricelineUS$124*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$129*
US$124*
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US$129*
US$129*
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Hampton Inn Neptune\/Wall
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535 Reviews from our TripAdvisor Community

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Showing 523: English reviews
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Seattle
Reviewed 4 days ago NEW

We stayed at this Hampton Inn for 3 nights, May 3-6. Our second morning, the shower water was barely warm enough to take a shower. Our third and last morning the water was cold. The previous night, the water was shut off for a time. Nobody bothered to inform any of the guests about this, and when we called the...

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Helpful?
Thank Helen H
NicolejMonaco, General Manager at Hampton Inn Neptune/Wall, responded to this review

Thank you for taking the time to review your recent stay here at the Hampton Inn Neptune. I sincerely appreciate your honest feedback and I want to extend my apologies for our failures throughout your stay. I will personally see that we learn from our mistakes and ensure the safety and satisfaction of each our guests moving forward. We hope...

New York
HOTEL’S FAVOURITE REVIEW
Reviewed 9 March 2017

I have stayed at this property a few times now. It is conveniently located right off the GSP and right across from the Jersey Shore Outlet mall. The staff is warm and welcoming (Jake, Ronnie and Dominique), the room are clean and well furnished (Thank you Greg), and breakfast had a nice variety, I could not have been any more...

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Helpful?
1Thank agostjo
About Hotel's Favourite Review
NicolejMonaco, General Manager at Hampton Inn Neptune/Wall, responded to this review

Thank you for taking the time to review your recent stay here at the Hampton Inn Neptune. I am excited to hear you enjoyed your stay and we were able to deliver the extraordinary customer experience we strive for with each of our guests. Thank you again and we look forward to seeing you in the future.

Columbia
Reviewed 4 days ago NEW

My only problem with the hotel is that the room was not properly cleaned. I found trash on a bench, a hair band on the floor, a candy wrapper on the floor and 2 soy sauce packets on a chair. It did not give me any confidence in the condition of the room.

Review collected in partnership with Hampton
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Helpful?
Thank Rb A
NicolejMonaco, General Manager at Hampton Inn Neptune/Wall, responded to this review

I would like to thank you for choosing to stay at the Hampton Inn Neptune. It is with valued guests like yourself we learn from your helpful feedback where our opportunities are for service improvement. Our goal is that you have an overall great stay while staying with us. The Hampton-Neptune team would like to thank you for being our...

Mystic Country, Connecticut
Reviewed 6 days ago NEW

Poor experience - the walls are paper thin and you can hear every word while trying to sleep. No resolution from the hotel staff after many attempts. Would not recommend staying here unless sleep is no concern for you.

Review collected in partnership with Hampton
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Helpful?
Thank j4562VF
NicolejMonaco, General Manager at Hampton Inn Neptune/Wall, responded to this review

Thank you for taking the time to review your recent stay here at the Hampton Inn Neptune. I sincerely appreciate your honest feedback and I want to extend my apologies for our failures throughout your stay. I will personally see that we learn from our mistakes and ensure the safety and satisfaction of each our guests moving forward. We hope...

New York City, New York
Reviewed 1 week ago

Very pleasant experience, good hotel with good service. Convenient location for conducting business in the area. The shopping the outlets are easily accessed from here.. Several good restaurants are nearby.

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Helpful?
Thank organic13
NicolejMonaco, General Manager at Hampton Inn Neptune/Wall, responded to this review

Thank you for taking the time to review your recent stay here at the Hampton Inn Neptune. I am excited to hear you enjoyed your stay and we were able to deliver the extraordinary customer experience we strive for with each of our guests. Thank you again and we look forward to seeing you in the future.

Boston, Massachusetts
Reviewed 1 week ago via mobile

While on business I stayed here. The room was clean and comfortable. Unfortunately we had no hot water on the morning of my second day. I was told that the issue would be resolved that night. Day three I woke up with cold water again. Speaking with a different front desk employee I was told that the previous employee just...

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Helpful?
Thank 820Junior
NicolejMonaco, General Manager at Hampton Inn Neptune/Wall, responded to this review

Thank you for taking the time to review your recent stay here at the Hampton Inn Neptune. I sincerely appreciate your honest feedback and I want to extend my apologies for our failures throughout your stay. I will personally see that we learn from our mistakes and ensure the safety and satisfaction of each our guests moving forward. We hope...

Neptune/Wall, United States
Reviewed 1 week ago

The location of the hotel was convenient and well situated. Restaurants, shopping, and the beach were all close by. The staff was very responsive and helpful and the room very clean. I liked the convenience of having items available for sale in the store area of the lobby. I will definitely stay again next time I am in the area!!

Review collected in partnership with Hampton
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Helpful?
Thank scottmS6977YN
NicolejMonaco, General Manager at Hampton Inn Neptune/Wall, responded to this review

Thank you for taking the time to review your recent stay here at the Hampton Inn Neptune. I am excited to hear you enjoyed your stay and we were able to deliver the extraordinary customer experience we strive for with each of our guests. Thank you again and we look forward to seeing you in the future.

NEPTUNE, NJ, United States
Reviewed 2 weeks ago

Hampton Inn, Neptune, NJ was horrible. There was no hot water for 3 days. The breakfast was less than satisfactory. The toaster didn't work, no hot water for tea, only 2 types of tea bags and the french toast sticks were hard and the eggs were cold.

Review collected in partnership with Hampton
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Helpful?
Thank vickir836
NicolejMonaco, General Manager at Hampton Inn Neptune/Wall, responded to this review

Thank you for taking the time to review your recent stay here at the Hampton Inn Neptune. I sincerely appreciate your honest feedback and I want to extend my apologies for our failures throughout your stay. I will personally see that we learn from our mistakes and ensure the safety and satisfaction of each our guests moving forward. We hope...

Reviewed 2 weeks ago

The staff was so friendly and welcoming. They made me a loyal customer. There was an issue with the original reservation and they address it to my complete satisfaction. The rooms and facility was also spotless.

Review collected in partnership with Hampton
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Helpful?
Thank Barry N
NicolejMonaco, General Manager at Hampton Inn Neptune/Wall, responded to this review

Thank you for taking the time to review your recent stay here at the Hampton Inn Neptune. I am excited to hear you enjoyed your stay and we were able to deliver the extraordinary customer experience we strive for with each of our guests. Thank you again and we look forward to seeing you in the future.

Brooklyn, New York
Reviewed 2 weeks ago

Easy check-in with friendly staff. No in-house food service other than the breakfast buffet, but you can have food delivered and can eat in the dining area. Pool was like a sauna. Wished they had digital key available to access your room and a tub (easier for those with kids).

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Helpful?
Thank BrooklynFamMan
NicolejMonaco, General Manager at Hampton Inn Neptune/Wall, responded to this review

Thank you for taking the time to review your recent stay here at the Hampton Inn Neptune. I am excited to hear you enjoyed your stay and we were able to deliver the extraordinary customer experience we strive for with each of our guests. Thank you again and we look forward to seeing you in the future.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Hampton Inn Neptune/Wall

Address: 4 McNamara Way, adjacent to the Jersey Shore Premium Outlets, Neptune, NJ 07753-7323
Region: United States > New Jersey > Neptune
Price Range: $180 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Neptune/Wall 2.5*
Number of rooms: 109
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Neptune/Wall staff and other travellers.
10 questions
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NORTH BERGEN
over a year ago
New York City, New York
11 months ago
over a year ago
10 months ago

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Questions? Get answers from Hampton Inn Neptune/Wall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No concerns that I noticed”
organic13, 19 May 2017 | Read review
“This hotel is right next to a highway. It was convenient - no real view other than the parking lot and trees. It was quiet.”
CarolK6, 5 May 2017 | Read review
“Corner suites are spacious and just beautiful.”
agostjo, 9 Mar 2017 | Read review
“Most Hampton's offer handicapped rooms which are very spacious with large doorways and bathroom.”
Coach126, 10 Feb 2017 | Read review
“the fifth floor is usually the quietest floor.”
samuyyac, 29 Jan 2017 | Read review
5 of 5
Priceline
US$124* /night
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Booking.comUS$129
Hampton.comUS$129
Expedia.comUS$129
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Prices are for 1 room, 2 adults
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